Diễn đàn hỗ trợ Firefox

In the past, I have not had problems logging into PayPal via Firefox on Windows.

Today, I can get to www.paypal.com but when I try to log in (takes me to https://www.paypal.com/us/signin), my browser window just shows the circling image.

When I tried another browser (Chrome) I got to the login just fine. My Firefox is up to date (105.0.3)

What changed to give this issue and how can one resolve it?

Firefox 103 screws with website zooming if you use the "Make text bigger" accessibility setting in Windows. 150% for example now zooms in a lot more with the accessibility setting in Windows set to 120%.

How do I undo this change so that 150% is 150% and not bigger than 150%? I had all my frequented websites set up how I liked it and now this comes along and messes it all up >:V at the moment it seems like 120% Firefox + 120% Accessibility is similar to what 150% in Firefox was like but it's not exactly the same. I've now gotta go futz with zoom levels for each web page I frequent again to find what looks most comfortable for each one.

Also this change greatly modifies consistency when it comes to the granularity of zooming. For example, what is 100% zoom when Accessibility is set to 120% so that I can avoid filtered scaling being applied to pictures? Why is the in-browser percentage indication not accurate with the level of zooming actually being applied?

The zoom level I choose is no longer the zoom level applied, there is now a multiplier in effect. So 50% isn't 50% anymore, 60% isn't 60% anymore, 70% isn't 70% anymore, 80% isn't 80% anymore, 90% isn't 90% anymore, 100% isn't 100% anymore, 110% isn't 110% anymore, 120% isn't 120% anymore, 130% isn't 130% anymore, 140% isn't 140% anymore etc.

A website that looked good at 133% can no longer be viewed at 133% if the Accessibility setting isn't also 133%.

Not a fan of whoever decided to implement this seemingly without a way to turn it off.

Hi guys. I can access google services like google search, calendar in private browsing but it does not work without the private mode. Could someone suggest to me any solution to this problem?

I turned off Firefox updates because I'm sick and tired of having to download a new version at least once a week. So now I face a different problem. Every time I turn on Firefox I'm greeted by this annoying, unwanted pop-up spam message:

https://i.imgur.com/qFtXPXr.jpg (also see: attached image)

I want to disable this. I do not want to update, and I do not want to be reminded to update. Please don't waste both your and my time by replying "but you have to update". No I don't. I have nothing sensitive on this PC so even if I got infected by a virus or whatever because it's not the newest version, nothing bad will happen to me. At least nothing I consider as bad as having to update every single week. If there is no solution possible, I will simply stop using Firefox and use a different web browser instead. Thanks.

Every time I open the print option when in the calendar app in Thunderbird it wants to print only the current month. How do I tell it to print the previous month, or for that matter, any previous or subsequent month? Seems like it should be a pretty obvious thing to want to do but the app is as confusing as it can be!

Hey all, I just updated Firefox on PC and the updater asked a couple questions. I chose "Visionary" as the answer to a question because it suited me the best out of all the options. However, this also changed the colors of my browser menu and toolbar to green. The thing is, while green is a fine color, I would never select it as "my" color for anything ever.

I've tried to change the color in about:preferences, but nothing I can find seems to work. Any ideas?

Thanks!

Firefox just updated itself to v106 (x64). Opening Microsoft outlook web mail (https://outlook.office.com/mail/) gives me the opening envelope between 5 & 10 times, then an error screen that says "multiple redirects detected". Hitting the 'refresh' link works fine, and no trouble after that, so maybe a sign in issue? Seems to be a new problem; didn't happen yesterday.

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Hi community!

I have opened a few images I've found on a website in separate tabs through the right-click menu "open in new tab" command. After some time browsing the site, the webserver went away - the particulars are irrelevant, suffice to say that I can no longer connect to the images' origin host. I'm now trying to save the images I've already opened, and which Firefox has downloaded and is displaying in tabs, but am baffled that I cannot do that:

• Firefox has definitely downloaded the image and it exists in its cache, either in memory or on disk. I can see each opened image in full resolution in its individual tab. The URL displayed in the location bar would download as a plain `image/jpeg` file, if the webserver were still available to me.
• When I try to save the image, Firefox always insists on downloading a fresh copy. This happens regardless of the method used to save the image; I've tested File > Save Page As, context-menu > Save Image As, drag & drop into Windows Explorer.
• The only way to "rescue" the image from Firefox is to copy the image to the clipboard, paste it into an image editor and save it under a new name. Needless to say, this is extremely cumbersome, loses any metadata associated with the image and is unlikely to create an accurate copy of the original image (recompression, missing color-space information, etc.).

Is there a way to make Firefox save the image-opened-in-a-tab to my computer, without asking the origin server for a more recent version? I just want what's already displayed on my screen...

P.S.: You can observe this behavior in a standard Firefox without any user-installed addons; it is not specific to Waterfox or any addon.

This page just gives me a blank page.........and various other 'meta' pages/sites Facebook is fine Tried in Safe Mode but just the same.

https://auth.meta.com/?redirect_uri=https%3A%2F%2Fauth.meta.com%2Foidc%2F%3Fapp_id%3D1104169840158622%26scope%3Dopenid%26response_type%3Dcode%26redirect_uri%3Dhttps%253A%252F%252Fauth.oculus.com%252Foidc%252Fcallback%252F%26state%3DATBJ13PyI7PQlwjtulxngNPS4EIPAWholMcQdS0kjfuC2T-OpYXANl8fDt6_g34T0-Ex1OSeNuNiE02UQTGDqtQSa9IDbF63kjIemw85_tXn39YjHZqPPpLHs8nYhPEGCLTyxWtosvNgrfT9jVoJaWgMvllNWgKpDVn2E964fucbT3FuZZYymUt29-sF4zwBD01lamyRFNc85J4tDFBujSQsG8RjEfsL7-I-w3V_41qPUXU7Rx7e2xQN7-g4_Qfu9gupDI64A8U6gTOh8picZXH79TvMN0zPNmvmWbBVBaOcRQ954zywYbs7XFtk1Dw-GzfleBqp-Zyj42Wzg_YfWxAlTFWDjMJvR8wmITiG9WcK7IHFaFE1Z5soj16-kQC6EX8KQzWtbMM-56Epx7GFs3GQUF2_UOeSz2QP3iREB184uKwVq3JI5ea4UXVPbZ8BaYkNoisPqOgMnx1o8u7FzX2km-bMN9Hb_pIpKOXJMz_42uYl2qAtXaO5VVUx1v3j4HPDgWNWxavNBAlWKL2MiMqiMqG_-W3mByMtLFFObmKUSDrDcxXMsDzBd-qvfHYoHHj-jwON6AQuXv1MdjLIAvYdcg

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firefox. I must print what is supposed to be there in that dialog box. It's been like this for a couple of years now. I've tried everything imaginable and searched high and low for the fix. I have had this particular site set as an exception to popups blocking, and then I also set it to have all popups unblocked. Still doesn't work either way. I have to use the site in Brave instead, and it's the only way I can get what I need done. I used to love Firefox SO much, I used it exclusively. But it has undergone some unpleasant changes recently, such as hiding my open tabs on my iphone. Because of these issues I find myself using other browsers more and more.

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome.css to remove horizontal tabs, etc.), its not visible at the place where it originally belongs. Because of that I'm searching for a way to include it in my workflow. To do this, I've made it my Homepage, and now, I'm trying to change it to my NewTab page as well. I find it more useful than clicking on a random website. I have tried to achieve this with addons and inside about:config; but as you know, "about:newtaburl" has been removed a long time ago.

Do you have an Idea how I could achieve this, or do you think it would be possible to create an option to this in a future release?

Thank you for reading my message, who knows maybe I can give you an Idea

I am on the latest firefox version. When I copy and paste or type something into the url bar firefox just crash closes. In both my on-screen keyboard and physical keyboard. Even during multiple submits there is nothing in here -> Roaming\Mozilla\Firefox\Crash Reports\submitted Even this is in troubleshooting mode with same results. I captured the details during the crash. So don't know if it means anything. I have disabled all security controls and still the same results. This also happens with Google Chrome. Edge, Opera, Brave have no problems. I can click on links to open up sites.

AdapterDeviceID: 0x0412 AdapterDriverVersion: 20.19.15.4835 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: langpack-en-CA%40firefox.mozilla.org:105.0.3buildid20221007.134813,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:105.2.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,amazon%40search.mozilla.org:1.9,ebay%40search.mozilla.org:1.3 AvailablePageFile: 4988145664 AvailablePhysicalMemory: 4535050240 AvailableVirtualMemory: 138522555404288 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221007134813 CPUMicrocodeVersion: 0x27 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1666248630 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1666058670 LauncherProcessState: 0 ModuleSignatureInfo: {"ESET, spol. s r.o.":["eOppBrowser.dll","eplgBrowser.dll"],"Microsoft Corporation":["Windows.ApplicationModel.Store.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["certca.dll","certenroll.dll","wups.dll","wuapi.dll","Windows.Web.Http.dll","ondemandconnroutehelper.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","mskeyprotect.dll","ncryptsslp.dll","mlang.dll","explorerframe.dll","webservices.dll","Windows.Web.dll","twinapi.dll","vaultcli.dll","Windows.Globalization.dll","Windows.Security.Integrity.dll","CryptoWinRT.dll","msxml6.dll","BCP47mrm.dll","Windows.StateRepositoryPS.dll","wsock32.dll","dataexchange.dll","Bcp47Langs.dll","ktmw32.dll","winmm.dll","container.dll","daxexec.dll","Windows.Security.Authentication.Web.Core.dll","wininet.dll","OneCoreCommonProxyStub.dll","windows.staterepositorycore.dll","icm32.dll","directmanipulation.dll","iertutil.dll","urlmon.dll","wscapi.dll","FWPUCLNT.DLL","rasadhlp.dll","srvcli.dll","dbgcore.dll","npmproxy.dll","fltLib.dll","winhttp.dll","version.dll","webauthn.dll","dsparse.dll","cabinet.dll","capauthz.dll","DWrite.dll","Windows.UI.Immersive.dll","InputHost.dll","Windows.UI.dll","textinputframework.dll","MMDevAPI.dll","AudioSes.dll","OneCoreUAPCommonProxyStub.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","cryptnet.dll","winnsi.dll","usermgrproxy.dll","AppXDeploymentClient.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","wshbth.dll","usermgrcli.dll","taskschd.dll","netprofm.dll","nlaapi.dll","msimg32.dll","propsys.dll","d3d11.dll","WinTypes.dll","wtsapi32.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","fwbase.dll","firewallapi.dll","profext.dll","schannel.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","dpapi.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","wintrust.dll","bcryptPrimitives.dll","bcrypt.dll","ws2_32.dll","Wldap32.dll","oleaut32.dll","imagehlp.dll","rpcrt4.dll","kernel32.dll","shell32.dll","SHCore.dll","imm32.dll","shlwapi.dll","nsi.dll","sechost.dll","clbcatq.dll","setupapi.dll","psapi.dll","msctf.dll","gdi32.dll","ole32.dll","combase.dll","user32.dll","msvcrt.dll","advapi32.dll","ntdll.dll","wups.dll","srvcli.dll","NETAPI32.DLL","kbdus.dll","resourcepolicyclient.dll","wkscli.dll","NETUTILS.DLL"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","nss3.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"QFX Software Corporation":["KeyScramblerIE.DLL"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 67 StartupCrash: 0 StartupTime: 1666248620 SubmittedFrom: Client SystemMemoryUsePercentage: 73 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20221007134813","version":"105.0.3","vendor":"Mozilla","displayVersion":"105.0.3","platformVersion":"105.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-MSIX","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"winPackageFamilyName":"Mozilla.Firefox_n80bbvh6b1yt2","sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-AU"],"availableLocales":["en-CA","en-US"],"appLocales":["en-US","en-CA"],"systemLocales":["en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1666246519,"media.gmp-gmpopenh264.lastDownload":1666246521,"media.gmp-gmpopenh264.lastUpdate":1666246521,"media.gmp-manager.lastCheck":1666246519,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19285,"firstUseDate":19285},"addons":{"activeAddons":{"langpack-en-CA@firefox.mozilla.org":{"version":"105.0.3buildid20221007.134813","scope":1,"type":"locale","updateDay":19285,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Language pack for Firefox for en-CA","name":"English (CA) Language Pack","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"signedState":2},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"webcompat@mozilla.org":{"version":"105.2.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"updateDay":19285},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"task-continuity-sync-after-tab-change-rollout-40":{"branch":"sync-after-tab","type":"nimbus-nimbus","enrollmentId":"e682f230-a937-40b9-85d8-916127416814"},"tcp-rollout-phase-iii-tcp-on-by-default-for-50-existing-release-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"8134301d-46e9-4948-97d6-a3c617c67e66"}}} Throttleable: 1 TotalPageFile: 18135060480 TotalPhysicalMemory: 17061318656 TotalVirtualMemory: 140737488224256 URL: about:home UptimeTS: 101.83258 Vendor: Mozilla Version: 105.0.3 WindowsPackageFamilyName: Mozilla.Firefox_n80bbvh6b1yt2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or no selection displayed. I select resend text and I am given a telephone number for Amazon customer service. I go thru a 15 minute security verification process and Amazon tells me if I do not answer any questions correctly, they will cancel my account. On the 2nd time I contacted Amazon, I was told to use Crome browser and not to use Firefox.

This problem happens with my personal computer (windows 10) only. My Android phone using the Amazon app works with no problems. I can also use Crome browser on my computer and Amazon works fine.

Any suggestions ? Thanks

I do not want the new color browser. I absolutely detest it. I want to go back to what it was, normal. How do I get this hideous green color off the top of the browser

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David