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Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (xem thêm)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Đã được hỏi bởi David Tenser 8 năm trước

Trả lời lần cuối bởi cor-el 8 năm trước

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Since upgrade to FF13: having problems with flash content, especially videos when scrolling/multi tasking--freezing the video and sound for 1-2 sec. Any advice?

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and free… (xem thêm)

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and freeze the tab the content is on or like in my question, constantly stutter. The problem for flash videos only seem to occur when I scroll onto links or when moving up/down a page. I encountered similar problem with FF7--like that time, I installed/uninstalled the flash player and even resetted firefox but to no avail--the problem persisted. It is also present while in safe mode. P.s. such problem is seemingly not present in other browsers which brought me to ask this question for assistance.

Đã được hỏi bởi Lucavi 8 năm trước

Trả lời lần cuối bởi HiryuXIII 8 năm trước

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ON WINDOWS 8 LAPTOP: Firefox CANNOT play any video on Yahoo News, seriously, this is so freaking sad, Please help...., it just can't play. Please HELP.

To many people, this might sound like a Joke when i say Firefox can't play any video on Yahoo News on any Windows 8 Laptop Touchcreen, but trust me, I have tried everythi… (xem thêm)

To many people, this might sound like a Joke when i say Firefox can't play any video on Yahoo News on any Windows 8 Laptop Touchcreen, but trust me, I have tried everything; re-downloading Java, Flash-player, Adobe...etc, I even called Microsoft Support and my Computer company but they all said this is Firefox drama they should be able to fix the issue. Please help. I have three Computers and all can't play any video on Yahoo News, (Youtube is playing great, no issues). Please help.

Đã được hỏi bởi JJ Co 7 năm trước

Trả lời lần cuối bởi josephrot 7 năm trước

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HTML 5 videos (like Vine) won't play

Some HTML5 videos won't play in my Firefox browser. This vine for example (https://vine.co/v/b3v5h3Piwt7) only shows up as a static image. I can click the mute/audio butt… (xem thêm)

Some HTML5 videos won't play in my Firefox browser.

This vine for example (https://vine.co/v/b3v5h3Piwt7) only shows up as a static image. I can click the mute/audio button though, but it won't play. When I look at the webconsole when I load the page then 2 javascript warnings show up, the first one say that the Mediasource [long url here] can't be encoded and another one says loading of all candidate sources failed. loading media paused.

I'm using Firefox 21.0 and I tried to run Firefox in safe mode with disabled add-ons, and I also tried to reinstall it, but without success.

Thanks in advance.

Đã được hỏi bởi Joen7 7 năm trước

Đã được trả lời bởi cor-el 7 năm trước

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Why is it so difficult to get Firefox to play web videos?

I have developed a very basic opening page for my web site. It contains a 45 second movie. It works on IE, Chrome, and Safari but will not work on Firefox. Why? I have… (xem thêm)

I have developed a very basic opening page for my web site. It contains a 45 second movie. It works on IE, Chrome, and Safari but will not work on Firefox. Why?

I have spent numerous hours attempting to try workarounds with no luck. I am considering just putting a statement on my front page that says I cannot make this site work properly with Firefox.

It would seem to be in Firefox's best interest to figure this out and fix it vs being the lone browser out there where basic common video formats do not work well.

Please let me know if there is a very quick workaround to make this work because I am certainly not going to spend any more time trying to figure it out.

Thanks for listening

Đã được hỏi bởi anolte 6 năm trước

Đã được trả lời bởi anolte 6 năm trước

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New Firefox update does not block videos. We have a real issue with this, going back to IE now.

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the article… (xem thêm)

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the articles about this, but I am losing valuable work time by stopping to write about it and don't have all day. WHY isn't there still an option to stop these? I'm going back to IE because this is frustrating and a ridiculous waste of time.

Đã được hỏi bởi casorrels 6 năm trước

Trả lời lần cuối bởi Wesley Branton 6 năm trước

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Users need campaign to replace Flash for video

Adobe no longer support Flash for linux (and Apple?). ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1 Othe… (xem thêm)

Adobe no longer support Flash for linux (and Apple?).


ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1

Other media providers may be doing same as ABC.net.au


Need linux (and apple) campaign targeting media providers so they move to video formats suitable for all.

Đã được hỏi bởi paulparker 6 năm trước

Trả lời lần cuối bởi cor-el 6 năm trước

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No Youtube playback in Facebook with Firefox 26

Hi, Im running into this bug since i did a fresh install of Windows to 8.1 Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a ne… (xem thêm)

Hi,

Im running into this bug since i did a fresh install of Windows to 8.1

Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a new tab, directs me to youtube and starts playing there.. (realy annoying)

It starts to load but opens the video in a new tab instead of showing the video in the timeline itself.

- Im on firefox 26. - Ive debugged facebook, - Reset settings of firefox - Reinstalled Flash player 12 (even tested 11,7 & 11,9) - Ive tried IE + Chrome - Disabled / Enabled ActiveX in IE - Disabled / Enabled hardware acceleration in flash settings - Installed Realplayer - Installed Shockwave - Went thru various troubleshooters on the forums

I dont know what to do anymore.. any suggestions?

Thanks,

Đã được hỏi bởi BugC 6 năm trước

Trả lời lần cuối bởi Wesley Branton 6 năm trước

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video does not load and no error message

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0 Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine. Everything is fine until I try to play a vide… (xem thêm)

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0

Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine.

Everything is fine until I try to play a video - doesn't matter which one, youtube for example. The page loads perfectly well EXCEPT for the video. The cursor in the area of the video is the 'hand/fist with pointing finger'. All thumbnails and other images load OK

This is very frustrating as I am trying to instal speakers on a silent motherboard with cmos battery on the way out!!

Đã được hỏi bởi HarveyP 6 năm trước

Trả lời lần cuối bởi Wesley Branton 6 năm trước

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Play list could not be loaded due to cross domain policy restrictions

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. … (xem thêm)

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. Is it Firefox or the website which is hosting the movies?

Is there a workaround to this?

I'm using a Mac with the current OS.

I do have a PC running Windows 7 also

Thank you

Đã được hỏi bởi dvdchrisc 6 năm trước

Trả lời lần cuối bởi guigs 6 năm trước

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How do I get an attachment that has a .wmv extension to launch?

I have been sent an attachment that will not launch. It has a wmv extension and is some sort of a video file. What do I have to do to get firefox to allow this file to la… (xem thêm)

I have been sent an attachment that will not launch. It has a wmv extension and is some sort of a video file. What do I have to do to get firefox to allow this file to launch?

Đã được hỏi bởi davelp 6 năm trước

Trả lời lần cuối bởi cor-el 6 năm trước

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Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (xem thêm)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Đã được hỏi bởi United123 6 năm trước

Trả lời lần cuối bởi guigs 6 năm trước

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Starting just yesterday when I click on download link in BBC iplayer I get a page not found message.

Starting yesterday I'm getting a page not found message when I click on a download link in BBC iplayer. When I try in ie9 it works Ok. I'm using Windows 7 64bit. There… (xem thêm)

Starting yesterday I'm getting a page not found message when I click on a download link in BBC iplayer. When I try in ie9 it works Ok. I'm using Windows 7 64bit. There was an update to adobe air maybe yesterday? Hmmm.... I love Firefox! Thanks, Bill

Đã được hỏi bởi Buffalobill19 6 năm trước

Trả lời lần cuối bởi Buffalobill19 6 năm trước

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Firefox error: video format or MME type is not supported

Client said that video cannot load on firefox except other browsers. It shows "Video format or MIME type is not supported". Firefox version is 33.0.3. Video is mp4 forma… (xem thêm)

Client said that video cannot load on firefox except other browsers. It shows "Video format or MIME type is not supported". Firefox version is 33.0.3. Video is mp4 format.

Đã được hỏi bởi Myat 5 năm trước

Đã được trả lời bởi Myat 5 năm trước

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I am an IT professional and I am very annoyed with Firefox because video won't stay full screen on second monitor&have tried all posted solutions and none work.

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers.… (xem thêm)

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers. Besides the issue of video not staying full screen on my second second monitor, Firefox crashes a lot. I have wasted a lot of time trying the posted solutions in firefox support and looking on the net for a solution. Nothing works. It amazes me that Firefox still has this issue when other browsers don't.

Đã được hỏi bởi BobLoug 5 năm trước

Trả lời lần cuối bởi guigs 5 năm trước

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Updated to 34.0.5 and now I cannot watch Videos on YouTube anymore. Before the update it worked just fine. Any ideas?

Macbook pro 2011 OS X 10.9.5 Addons: Ghostery Adblock YTcenter Firebug Reddit Enhancement suite Error message in YT-player: An error has occured, please try again later. … (xem thêm)

Macbook pro 2011 OS X 10.9.5

Addons: Ghostery Adblock YTcenter Firebug Reddit Enhancement suite

Error message in YT-player: An error has occured, please try again later. Learn more.

Đã được hỏi bởi jamafu 5 năm trước

Đã được trả lời bởi guigs 5 năm trước

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One solution to Flash Plugin hanging or crashing issues.

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article … (xem thêm)

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article or support thread, so hopefully one of you will be able to help getting this submitted. obviously this wont fix everyone's problem, but it should be included.

THE PROBLEM::

Flash Player Hanging or Crashing (unable to watch flash/video content) Script has become unresponsive error message when trying to view flash/video content

THE SOLUTION:

a possible cause to this problem is that you have lost permissions to the file directory where flash is actually stored. without these permissions you will be unable to properly utilize the flash plugin on firefox.

to fix the problem we will need to update the security settings on the flash directory.

for 32 bit machines: C:\Windows\system32\Macromed\Flash

for 64 bit machines: C:\Windows\SysWOW64\Macromed\Flash

navigate to the \Macromed\ folder and right click on the flash folder and select properties. click on the security tab at the top of this box then on the advanced button at the bottom of this box. after navigating to this screen, you will need to click change permissions. first make sure there is no deny statement which is denying access to this folder, if one exists, remove it. second make sure that the name "Everyone" has the abilty to read and execute, to do this: click on everyone, then edit. next, select: apply any changes to: "This folder, subfolders, and files." this is at the top of the edit box. after you click ok to the changes you made, you will need to enable the option: "Replace all child object permissions with inheritable permissions from this object." now click the apply button, then ok button. now check to see if firefox is working.


if you find that you are unable to change these permissions, then you lost access to the parent folders as well and they are replacing child object permissions. you will need to apply the solution above to the parent folder that is overriding the permissions. this will either be: \system32\ or \SysWOW64\ depending on your machine or possibly even the \Windows\ folder.

If you find that these parent folders indeed had their permissions lost, then you have likely acquired some malware. You should download Malwarebytes Anti-Malware and do an update and full scan.

Đã được hỏi bởi Obscvred 5 năm trước

Đã được trả lời bởi FredMcD 5 năm trước