Diễn đàn hỗ trợ Firefox

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings?

Hi all, I cannot sync ma password to a different system. Firefox states that my account is "disconnected", I cannot change this status even with multiple tries to login. If I go to Sync I can chose to login "again". If I do so nothing changes. Even with muliple tries. Do you have any idea how I can debug this? BTW: There seemes to be some polices in place even if i'm in no organisation.

My laptop was stolen. In my new laptop I try to open all my sync tabs at once, but I can't. I signed in, I see all the sync tabs under the "sign out", but how can I open them all at once? I read that I should right click the devise name to do that, but I can't right click it.

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable, no more damn firefox, let me know if there is any way to get back that bookmarks and browser data since I have no way of retrieving any of the cinfidental accesses I need to perform my job

Hi

Every time I sync my Firefox with my Firefox account, it syncs a Tab that opens every time I run Firefox (starwebsearch.com) the tab link is this http://ww38.starwebsearch.com/index.php?from=3&subid1=20230426-2018-245b-9244-563e7a62d228

No matter I reinstall Firefox or redo my computer, if I sync my Firefox this will return every time I open my Firefox... But if I don't sync my Firefox, this won't appear ever, of if I unsync it, it will stop.

How do I remove this malicious tab from my Firefox account? This is very very very annoying

Thanks in advance

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Account using an email I typically don't use ) since that event will cause me to lose bookmarks etc on my primary FF account due to their encryption settings.

This is all because I can't remember my main password, for my primary FF Account email. And, I'm trying to not get locked out from login attempts.

At the moment my primary FF Account is logged in to my Desktop PC. Is there some way to view my password on my primary account that is currently logged in on my Desktop PC, without totally compromising my Account synced info?

I just want to resync everything to my laptop :/ That's the main problem I'm running in to, because there is no way to reset my password WITHOUT losing tons of my info. I'm pretty sure I don't have 2FA set up nor any alternative methods for password recovery. I wasn't prompted them.

I haven't logged in to my firefox account for more than 3 years. I downloaded the latest version (109.0.1) today. After logging in, there is no data sync. After clicking the "sync now" button, it becomes gray syncing...., just After a few seconds, it returns to "sync now", and no data can be sync. How to solve it? Thanks

Hi,

I have read conflicting statements. I changed my firefox account password and when I sync I am getting none of my bookmarks and other information.

Has all my account data been deleted because I changed my password?

Hello. Have a problem with syncing passwords across two (for now) PC's. On my work computer I logged in to my Firefox account and imported some passwords form a file. After that, came home, logged in on home computer and see, that passwords are not synced from those, that I imported on work PC. What.s the problem?