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Unusual crashes

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same h… (xem thêm)

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same happening again as the browser restored itself. I had since updated Firefox to the version that came out the same day and rebooted and it hasn't yet happened again, but I would like some help diagnosing if this is a deeper issue or just a fluke, as another application (the OSRS game client) seemed to close itself, albeit with no message, alongside Firefox while everything else was stable.

Event viewer showed four application errors listing:

ntdll.exe
nvapi.dll
nvtmmon.exe

As well as ntdll.exe alongside firefox.exe

I am not sure what this means, if those came from outside or inside firefox's operation.

Here are my crash reports related to the incident:

bp-f214e660-8d5d-4d28-9d65-bc4b30180906
bp-89089d16-b8af-4394-9ad3-58aca0180906
bp-9a0cca78-56a0-4173-b7bd-7734a0180906

Thank you for any help.

Asked by rareliving 1 năm trước

Answered by user633449 1 năm trước

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Just updated to v62 but Pocket claims I'm still on v18 !!

Help shows up-to-date with v62 but some sites won't work and I have to use Opera. I tried to follow the update's instructions for Pocket (that I used to use) but somewher… (xem thêm)

Help shows up-to-date with v62 but some sites won't work and I have to use Opera.

I tried to follow the update's instructions for Pocket (that I used to use) but somewhere there must be data saying I'm still using FireFox version 18.

Is there anyway to update the "18" to "62", please.

Steve

Asked by Steve45 1 năm trước

Answered by philipp 1 năm trước

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I cannot find the Firefox 52 ESR at the download site: https://www.mozilla.org/en-US/firefox/organizations/all/

I need to downgrade after upgrading to 60 ESR so that my JAVA apps function. The above site only links to Firefox 60. Can someone provide me a link to 52 ESR? (I will nev… (xem thêm)

I need to downgrade after upgrading to 60 ESR so that my JAVA apps function. The above site only links to Firefox 60. Can someone provide me a link to 52 ESR? (I will never upgrade again!)

Asked by hgill 1 năm trước

Answered by James 1 năm trước

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Can't get answer for Error code: SEC_ERROR_UNKNOWN_ISSUER in your FAQ

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even u… (xem thêm)

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even uninstalled and reinstalled to no avail. This is the error message I receive today:

login.diamondresorts.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Yesterday I saw a longer text message with lots of coding 'jiberish'.

What can I do?

Asked by Joe Goldblatt 1 năm trước

Answered by cor-el 1 năm trước

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I have problems in downloading from your site the free Browser from Firefox...it always reads Firefox is damaged and can't be opened. Is Mackee part of your or

when I download from the mozilla site the free Firefox BROWSER and click on the Firefox logo on the left next to the file ( Firefox Quantum is the header ) , the " v… (xem thêm)

when I download from the mozilla site the free Firefox BROWSER and click on the Firefox logo on the left next to the file ( Firefox Quantum is the header ) , the " verifying Firefox fills up with the blue line , then I always get a drop box which reads " Firefox is damaged and can't be opened, you should eject the disc image ( I do that ) , than I start all over again and the same message appears all over again... another question is Mackeeper part of " Mozilla " ?? I have seen this name on downloading pages.

Can you help me please to download the Firefox Browser ? your assistance is very much appreciated. thank you Stutt9gart

Asked by Stutt9gart 1 năm trước

Answered by McCoy 1 năm trước

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Typing with white font is stupid. Now, how do I get back to the firefox start page with only the logo and google search engine box?

Well this types in black. Sept 6, 2018, terminated firefox session, ate lunch, came back, relaunched firefox and got an update. When that was finished the start page h… (xem thêm)

Well this types in black.

Sept 6, 2018, terminated firefox session, ate lunch, came back, relaunched firefox and got an update. When that was finished the start page had completely changed. Manged to find my book marks but can't get rid of the opening start page and get it back to the old mostly blank firefox page with the icon and the google search engine bar below it. How can I get rid of the new page and back to the old original firefox opening start page. If I want to start on a news aggregate I can do that myself. I don't need those distractions when I am trying to work.

I tried to upload a photo but apparently this page does not support .phg and now it's locked so all of this will probably get lost in the old bit bucket. You may find it on the web. It's 2017-11-17-01-34-40-d3cb7d.png.

I like firefox because of its simplicity. If I want useless glitz I can always launch Microsoft Internet Explorer.

Asked by Freeland_Dave 1 năm trước

Answered by philipp 1 năm trước

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one add on i have installed, does not show in the top bar with the rest of the add ons, how can I fix this?

I installed the umatrix add-on, but it doesn't show in the top right with the rest of them. It is clearly installed, and it also shows in the sidebar, but I can not use i… (xem thêm)

I installed the umatrix add-on, but it doesn't show in the top right with the rest of them. It is clearly installed, and it also shows in the sidebar, but I can not use it properly from there. I would like to know how i put the icon back to the top right corner, so I can access it from there. It has been there before, but it suddenly disappeared. I can't remember doing anything thats related with add-ons around the time it disappeared. so I have no clue what caused this.

Kind regards

Asked by Tribin 1 năm trước

Answered by McCoy 1 năm trước

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Why does Firefox think my machine is running Windows XP or Vista when it is running Windows 10?

Firefox keeps sending me warning messages about updates that have links to the article that explains why support for XP and Vista is being ended. When I go to the "About … (xem thêm)

Firefox keeps sending me warning messages about updates that have links to the article that explains why support for XP and Vista is being ended. When I go to the "About Mozilla Firefox" page it tells me that "You can not perform further updates on this system" rather than telling me that I have the latest version. Its as though Firefox thinks that I am running XP or Vista when I am running Windows 10. Can you tell me if this is the case and if so, what can be done about it? Thanx.

Asked by K-Bourg 1 năm trước

Answered by philipp 1 năm trước

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one book mark not working

I have one bookmark that will not work. If I click the bookmark nothing happens. no searching back and forth dots.The current pages stay open and active. http://www.canad… (xem thêm)

I have one bookmark that will not work. If I click the bookmark nothing happens. no searching back and forth dots.The current pages stay open and active.

http://www.canadiantire.ca/

It works fine in chrome, opera, IE. If I google search and then click the google link it works.

It does work if I click the link in this question.

It does not work if I cut and paste or type it into the address bar.

It does not work if I make a new bookmark while on the page and then try using the new bookmark.

Asked by jdevlin 1 năm trước

Answered by jdevlin 1 năm trước

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How to Disable Quick Find Hotkeys (" ' " and "/")?

Problem: Unable to disable/modify default Quick Find keybindings (the apostrophe key and the forward slash key). Attempted (and Failed) Solutions: (1) Not able to use Mur… (xem thêm)

Problem:

Unable to disable/modify default Quick Find keybindings (the apostrophe key and the forward slash key).

Attempted (and Failed) Solutions:

(1) Not able to use Murphy's solution (https://support.mozilla.org/en-US/questions/1215667), because there is no 'Options' subheading in my 3-bar drop-down menu and I am otherwise unable to find a 'Browsing' subheading.

(2) Not able to use cor-el's solution (https://support.mozilla.org/en-US/questions/984845), because the modification suggested is no longer supported by my version of Firefox (61.0.1 (64-bit) on Linux Xenial).

(3) Not able to use suggestion at https://techdows.com/2018/06/disable-quick-find-firefox.html, because ‘accessibility.typeaheadfind.manual‘ preference is not listed. Toggling value of 'accessibility.typeaheadfind', 'accessibility.typeaheadfind.flashBar', and 'accessibility.typeaheadfind.linksonly' did not disable Quick Find after restarting Firefox.

(4) I also tried adding the preference 'searchkeys.disable.all' to 'about:config' and setting its boolean value to 'true' (I am unable to recall source of this suggestion), but it also did not work.

Your help is greatly appreciated! Thank you in advance for your time and effort!

Asked by trisafotp 1 năm trước

Answered by trisafotp 1 năm trước

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I cant find the files to back up my passwords in Windows 10; they are not in the profile folder

I am trying to backup my password files ( key4.db and logins.json ) I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I… (xem thêm)

I am trying to backup my password files ( key4.db and logins.json )

I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I do this.

Nothing. Please help!

.... Related Rant - a priority of the devs should make a native import/export function to do this...


Firefox 62 Windows 10

Asked by sd33 1 năm trước

Answered by cor-el 1 năm trước

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What did you do to the Bookmarks with this latest update!!!! I can't figure out how to get my bookmarked page into the folder I wanted it into.

For the life of me I can't figure out why you change things that are clearly working. Like changing the tabs to black a few updates ago. They are harder to see now. I t… (xem thêm)

For the life of me I can't figure out why you change things that are clearly working. Like changing the tabs to black a few updates ago. They are harder to see now.

I tried to bookmark a page and when I did I couldn't find the folder that I normally put it into. I can't find any of my folders. Please go back to the way you had it. It was simple and easy. This is just too complicated.

Asked by bev0319 1 năm trước

Answered by philipp 1 năm trước

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Firefox will not install Keeps saying Cannot find output file

I have tried on several attempts to re-install Firefox It will not install. Keeps saying that it cannot find the Output file . This happens before it gets to the end of a… (xem thêm)

I have tried on several attempts to re-install Firefox It will not install. Keeps saying that it cannot find the Output file . This happens before it gets to the end of an attempted install, then just cuts out. I have always used Firefox up to now It has all my contacts in the favorites . I now have lost them all until I can re-install the updated version of Firefox. I uninstalled the other version first expecting to be able to install the latest version.

Asked by BentonDJ 1 năm trước

Answered by FredMcD 1 năm trước

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Get Rid of need to update message

All of a sudden, when I reboot my computer I get a message once I access Firefox saying my version of Firefox is out of date, but I can't download the current version bec… (xem thêm)

All of a sudden, when I reboot my computer I get a message once I access Firefox saying my version of Firefox is out of date, but I can't download the current version because Firefox no longer supports Windows XP, which is the OS I use. Since I can't afford to upgrade my entire OS, how can I stop this message from appearing every time I reboot?

Asked by dpeattie 1 năm trước

Answered by dpeattie 1 năm trước

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I'm using windows 7 ultimate & FF ESR52.9 -32. I am unable to upgrade or install FF60. I get error saying i need windows 7 or later.

I'm using windows 7 ultimate & FF ESR52.9 -32. I am unable to upgrade or install FF60. I get error saying i need windows 7 or later. I ran sfc /scannow and it found … (xem thêm)

I'm using windows 7 ultimate & FF ESR52.9 -32. I am unable to upgrade or install FF60. I get error saying i need windows 7 or later. I ran sfc /scannow and it found no integrity issues.

I have windows 7 professional on my laptop and was able to upgrade 52.9 with 60 - without issue. I have the same avast a/v on both systems.

Asked by DiverGuy 1 năm trước

Answered by James 1 năm trước

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How do I stop Drudge from autorerfeshing.

The about:config trick doesn't work on Drudge. Chrome has an add-on that blocks autorefresh, but it doesn't work on Drudge, either. Apparently Drudge is hell-bent on auto… (xem thêm)

The about:config trick doesn't work on Drudge. Chrome has an add-on that blocks autorefresh, but it doesn't work on Drudge, either. Apparently Drudge is hell-bent on autorefreshing his page every thirty seconds whether you like it or not. Has anyone figured out how to make Drudge stop autorefreshing? I used to use NoScript, but since Quantum, NoScript has been transformed into a monstrosity I can't make head or tail of.

Asked by Arlis 1 năm trước

Last reply by Shadow110 1 năm trước