Diễn đàn hỗ trợ Firefox

As part of my maintenance process, I have a utility that travels the entire file storage on all computers. Yes, it takes time but is necessary.

My problem is in the home directory is a .mozilla directory and. while processing the directory to the bottom, my process is attempting to look at files that don't exist! An example is: .mozilla/firefox/tar3lacg.default-release/storage/default/https+++www.youtube.com/cache/morgue/97/{71caaab5-6413-4293-ad75-dd3a833ae461}.final

There are a completely unreasonable amount of these files and they just don't exist on the computer! It is causing my error logs to fill up with useless information that is taking way, way too much of my time. Obviously, I can't delete non-existent files, so there seems to be no easy fix. I tend to think these are soft links to these non-existent files, making them broken and therefore problematic. That seems to be the only place where my process can find the names of files that don't exist.

Can this be verified? Can I be let in on the secret place where they can be found and eliminated?

Hello! There is a problem in the Firefox browser that if you have multiple tabs open, it deactivates the tab after 5 minutes, and if you go back to that page, it has to reload.

For example: If you start a song on YouTube and open another page and start reading the news there, the music dies after 5 minutes because it deactivates the YouTube page.

How can I turn off this feature because it is a bit annoying?

Thank you for your help.

Best regards: Csongor Milak

bogra92@gmail.com

My Windows11 taskbar has an icon for firefox. If i left click on it (or just hovers) it shows thumbnail preview of the open windows. If to many it turns into a vertical list with the window names.

Lately (couple of months), when two or more firefox tabs or windows are open, I get a vertical list with those open windows but beneath it a complete list of empty entries (even more than there are processes in the task manager ...).

When I restart Windows it goes away for a while. But sometimes returns, I feel it is related to Windows updates as I have the feeling it started with a Windows update, went away with an update and is now back with an update. But that is just a feeling.

I attach an image with that empty list.

Good evening, my MX Anywhere 3S mouse started to exhibit a strange behaviour recently.

I have been using the 2 side buttons on the mouse being mapped to "Show/hide desktop" and "Escape" respectively.

In Firefox web browser, instead of "Escape" it inputs a "2" (number key) and the "show/hide desktop" shortcut triggers the "left Shift"

I have been advised by BMO bank that the notice: "Error code: AK_DNY - 76.144.82.174" when trying to access their site "https://usdigital.bmo.com/www/#/need-help" means that Firefox will not communicate effectively with them. They suggested I use Google Chrome or a microsoft product-I use neither! I finally accessed using Safari. I really want to continue to use GFirefox, which I have been using for several years now.

Pls advise. [edited email from public support forum]

Several months ago, both my Firefox and my Thunderbird stopped working. Thanks to help from this website, both were repaired. New problems have occurred and I’m here again, hoping for help. My computer is a Dell XPS desktop, running Windows 11 (Home), upgraded from Windows 10. Both FF and TB are up to date.

So, problems: TB: I turn on the computer in the morning, have a small breakfast, then start TB. The Inbox appears on the screen and then the request for my password. When I type the first letter, it doesn’t appear. I type it again, it appears, and then I finish entering the password. Works fine after that. Well, almost. I want to delete several non-consecutive emails. What used to work was to hold down Ctrl key, then click on emails to be deleted, finally release Ctrl. Now what happens is the first email to be deleted is highlighted but when I click on the second email, the first email is unselected. Then I release Ctrl, press it once again, select first email, then additional emails to be deleted. They are all highlighted. FF: Inconsistent download times. I just tried to download a webpage from one of my bookmark folders. After about 30 seconds, with nothing showing, I closed the page, then tried downloading again. Another 30 seconds, same result. I closed FF then reopened it, tried loading the same page. It appeared in just a few seconds. Opened the Google webpage, clicked Maps and received the error shown. (First image) Clicked Try Again, Maps reappeared.

Sometime after these problems began, I noticed something different on my Task Bar. When FF was not running and I hovered the pointer over the FF icon, the name of the icon was displayed but was followed by the number 2 within parentheses. (See the image). The same thing for TB. Are these numbers somehow connected to the problems I am having with TB and FF?

Any help will be appreciated. Thanks.

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far.

Windows 11 + Multi-Monitoring Windows 10 have this Bug not !

Open Firefox, drag the window to the second or third monitor, and suddenly there is another hidden Firefox window on the taskbar of that display. If you move Firefox back to the main monitor, it disappears again. Or you can close Firefox and restart it on the desired monitor.

This is an annoying little bug, and I don't understand why Microsoft or Mozilla haven't fixed it yet. It's easy to reproduce and has obviously been around for a while. Since it only affects the two programs mentioned above so far, an MS update will probably not fix it; instead, the developers at Mozilla and Adobe need to address it.

Here the Same Topic in Adobe Forum. No bug fix to date

https://community.adobe.com/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169

I hope you release a bug fix soon... but since that hasn't happened yet, I'm afraid it will take a while... I'm surprised, because I'm sure many people are experiencing this annoying problem, and in my opinion it's not a big challenge for your developers.

@Mozilla Please Fix this Bug. I know Windows 11 is not better than Windows 10 but Supports End and many Users and Customers used in Future this OS and if you don't want to lose any more market share, it's important to fix this minor bug for ordinary users too. Thanks ;-)

York County, SC. Comporium is my streaming TV provider. Been watching on my PC for years. Suddenly I get this when I try to log on: "Firefox can’t find the file at https://streamtv.comporium.com/browse/live." So I reluctantly switch over to Chrome which finds it immediately. Thanks in advance.

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private browsing mode.

The issue seems to only affect certain sites, browsing the rest of the internet I have no issues. However, with these sites, they simply either will not load or require multiple refreshes to work.

Even more interesting, my work Macbook has a similar ecosystem and works fine.

I have updated and reinstalled Firefox, cleared caches and history. And run both with and without VPN. As well as being sure to reboot the Mac before trying each new attempted fix.

Does anyone have any idea what's happening or what my next steps might be before I go to Apple for help?

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet assumed, FF is DEAD.

I have been waiting for an answer, over a YEAR, and the issue at hand is the very basis for using a browser.

One day/once upon a time, OVER A YEAR AGO, FF throttled DOWN from 300mbps to - as of today, Sept 7 24 - 1-10mbps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It also started blocking access to websites such as my local Home Depot.

I switched to BRAVE.

I have "contacted"/posted this eventuation on every and all sites I could find with NO/ZERO response, broaching help.

Manu Andino (Mozilla Support), was the ONLY response I got and, of course, there is NO/NADA/ZERO help from him at the inappropriately, fraudulently, deceptively named SUPPORT.

This horror story is integral to the current trend of not caring about customers, clients, users and/or repeat "business". There exists NO technically competent personnel, with or without understandable accents, due to big, dirty, corporations or entities' attitude, that employee salaries/wages is money pissed-away. There is NO customer "service" outside of the way a prostitute "services" a service-person, on shore leave, in a strange port.

FF is dead. I have buried it. It is a painful memory whose name does not deserve to be mentioned.

Phil Isard

[Telephone number]

[Address]

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white screen only. Retirement website loads but try to log in and get white page. Other certain sites just keep trying to load. My os is linux mint17.1 32bit system. Problem just started this year

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load the page on Bing. I can also load it on Firefox on a DIFFERENT computer.

I can load all the other webpages that I have tried on my laptop on Firefox as usual. The only webpage that is not loading is Duolingo.

Thanks James Kern

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

I cannot use Firefox due to this error message. What do I do now?

I tried to download something from this website https://www.maxon.net/en/article/stamp-your-footage-onto-any-3d-solid?srsltid=AfmBOoqo9m0rrsDYUvZzXpyTs1uLPotn8tBr03C5c9iLl7mydQIP3AVM and told Firefox to save it to my dropbox desktop app. Some weird warning popped up about the fire path being invalid or something like that. So now when I go back and tryto choose a different download location, it wont download at all. I definitely remember having this same exact issue months ago and don't remember the solution. please help

All of a sudden every time I start my laptop Mozilla starts up. How do I stop that? I have read and tired a few things but they don't seem to work. I am not technical at all so am guessing it is something I have done or am doing wrong. Hopefully you can set me straight and get this fixed once and for all. Thank you