Diễn đàn hỗ trợ Firefox

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a special patch for the ESR version so we could continue to use Firefox. It would appear that this problem has somehow reappeared. Can we please get a patch once again to clear up this issue.

Thanks

I can't send troubleshooting information because I can't even connect to the Mozzilla website on my XP computer. I had to send this request from a different computer

Since FF 69 the starting (not the loading!) of websites frequently lasts more than 10 seconds under Xubuntu. The tab remains empty during this waiting time, while no sign of the loading process can be seen: The tab header shows no title, only the URL. The animated loading icon of the tab header is not shown. The status bar shows no activity. For about 5 to 20 seconds it looks like the tab is frozen. (See hardcopy.) This phenomenon occurs irregularly, but repeatedly, approximately with 10-20 percent of all calls, regardless of the requested URLs. It typically occurs piled within a random period, that lasts between a some seconds and several minutes. It also happens in safe mode, regardless of the used profile (even an unmodified new profile) and both in private an non-private windows. As far as I can judge, the troubleshooting Information shows no abnormalities. There are no issues with the internet connection. I've been using Firefox trouble-free for more than 10 years, but this phenomenon only occurred since Firefox 69.0.

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have installed different versions. It will not start in safe mode after a crash. I can start in safe mode after a restart of the computer, it still crashes soon after.

I only have windows defender at the moment and I have that turned off right now. Windows 10 Pro.

Any help would be appreciated.

My Firefox is currently on version 69.0. I am trying to update it by going to Firefox -> About Firefox. When I click about Firefox, the window opens displaying my current version. From the articles about updates I read, it should start automatically updating, but nothing happens. I click the "Restart to Update Firefox" button, and my Firefox session is restarted but I am still on version 69.0. I do not see any other way online to go about updating Firefox other than this route, so I am not sure what to do. Any thoughts? Thank you!