Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Firefox "do this automatically for files like this from now on" not working

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) i… (xem thêm)

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) it still presents the dialog box asking me if I want to "open with" the related viewer program (e.g. Archive Utility, by default). I'm using an iMac with OS High Sierra, and I have the most up-to-date version of Firefox.

Đã được hỏi bởi rachelden 1 năm trước

Trả lời lần cuối bởi chefsaroarbd 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Got 2 Trojan coin hiva.a virus by using firefox

I had experience [this](https://support.mozilla.org/en-US/questions/1236971) problem last year in the month of October. Now i get this again.This time i have 2 Trojan vir… (xem thêm)

I had experience [this](https://support.mozilla.org/en-US/questions/1236971) problem last year in the month of October. Now i get this again.This time i have 2 Trojan viruses in my cache.Now what has Firefox done to eliminate this problem.Can't this problem be eliminated altogether. I have gone through this but its just a temporary solution.I don't wan't Trojan's in my cache to creep in altogether.

Đã được hỏi bởi Bhediya 1 năm trước

Đã được trả lời bởi James 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Settings are not saved

Interface settings are not saved, like all the others. Every time i launch Firefox it`s like first time, the only thing what Firefox saving is bookmarks. I added browser … (xem thêm)

Interface settings are not saved, like all the others. Every time i launch Firefox it`s like first time, the only thing what Firefox saving is bookmarks. I added browser to antivirus and firewall exceptions, it`s doesn`t help. I tryed deleting xulstore.json but so far nothing has helped.

Đã được hỏi bởi hosvir 1 năm trước

Đã được trả lời bởi McCoy 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I downloaded a changed file but got the original file

My correspondent made corrections to a file they had posted. I keep getting the 1st (uncorrected) file. Are my settings corrupted? I made another attempt in Chrome after… (xem thêm)

My correspondent made corrections to a file they had posted. I keep getting the 1st (uncorrected) file. Are my settings corrupted?

I made another attempt in Chrome after the correspondent assured me that the file had been corrected. The file I downloaded from Chrome is the new corrected file. I tried again in Firefox and it still downloads the 1st file even though that file no longer exists on the server.

Regards,

Đã được hỏi bởi Rick Tonsing 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

  • Đã lưu trữ

How do I get the updated PDF docucement from a website?

I updated a PDF document on my website. When I visit the website and retrieve the document, I get the old version. I have clear FireFox cache and reloaded the document.… (xem thêm)

I updated a PDF document on my website. When I visit the website and retrieve the document, I get the old version.

I have clear FireFox cache and reloaded the document. Nothing works!

Thank you.

Dr. T

Đã được hỏi bởi DoctorT 1 năm trước

Trả lời lần cuối bởi DoctorT 1 năm trước

  • Đã lưu trữ

Cannot drag emails into folders in Gmail

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on … (xem thêm)

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on an email and move the pointer, it either highlights the text like in a word document, or simply does nothing at all. This problem does not seem to occur when I use Chrome to access my emails.

Đã được hỏi bởi bulunge 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

After the last update my youtube home page redirects to random channels.

At first it redirected to channels where I had recently voted/answered a question/poll, but then it just switched to channels that I don't know and specifically to questi… (xem thêm)

At first it redirected to channels where I had recently voted/answered a question/poll, but then it just switched to channels that I don't know and specifically to questions/polls that I definitely did not participate in.

Đã được hỏi bởi Portokalia 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

  • Đã lưu trữ

When I click on Youtube, this American Patriot page comes up, and tries to load, but it just keeps cycling, never finish loading.

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, a… (xem thêm)

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, as I subscribed to it, thinking it would stop cycling and open up. Before I Deleted Firefox, I signed in to see some videos, and after I did this started happening. Now, as soon as I click on YouTube the page opens up and you see the progression bar moving, but at half way it stops, and restarts. None of the tabs work when I click on them. Tabs, like Home, About and things like that. I had no problems before that. Thanks for any Help. NH.

Đã được hỏi bởi nhorv75597 1 năm trước

Trả lời lần cuối bởi jscher2000 1 năm trước

  • Đã lưu trữ

FF does not save password

Re: www.pepco.com FF is not prompting to save the password. I looked into the options screen privacy and security and the login name is saved but not the password. Chrome… (xem thêm)

Re: www.pepco.com

FF is not prompting to save the password. I looked into the options screen privacy and security and the login name is saved but not the password. Chrome does not have this issue. Please review and advise. Thanks

Đã được hỏi bởi arejfour 1 năm trước

Trả lời lần cuối bởi arejfour 1 năm trước

  • Đã lưu trữ

Regular Crashes | Firefox 64.0.2 | Win 10 Pro

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is bra… (xem thêm)

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is brand new (windows installation is about 2 weeks old). These are some of the crash report ID's: bp-0da683be-7135-4be0-8f70-7d9940190113 bp-7489ced8-fad2-4363-b95b-2670c0190113 bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113

Any ideas what I can/should do? Best and thanks Brainex

Đã được hỏi bởi Brainex 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

Gifs and videos stop playing after first frame

Problem seems to be limited specifically to Firefox; Chrome, Edge, IE and Safari don't have the problem at all. Example of problem; Any video or gif image on Facebook, Yo… (xem thêm)

Problem seems to be limited specifically to Firefox; Chrome, Edge, IE and Safari don't have the problem at all. Example of problem; Any video or gif image on Facebook, YouTube, Twitter, imgur, etc... will look as though it's going to play, and move from the starting frame to the second frame. It will then fail to proceed any further. Pausing the video and restarting it only plays the first frame again, reloading the page does nothing. I have tried: - Refreshing the page - Clearing my cache, cookies and entire browsing history - Closing Firefox and opening it again - Killing the Firefox process in Taskmanager and starting fresh - Starting in Safe Mode with all addons/plugins disabled (nothing changed) - Disabling hardware acceleration through about:config (because the option doesn't appear to exist in standard menu anymore?) - Refreshing Firefox - Restarting my computer

I don't really want to reinstall if I can get away with it, nor do I want to reinstall Windows for such a trivial problem (and it shouldn't be suggested, really.)

I work as an IT Tech Support, so I'm open to fairly complex operations, but I'm stumped as to why Firefox and Firefox alone won't play videos, and can't think of anything other than drastic operations to attempt a fix. Is there a better way of diagnosing the problem I'm perhaps not aware of?

Anywho, would appreciate your help. Talk nerdy to me.

Đã được hỏi bởi Mafii 1 năm trước

Trả lời lần cuối bởi Mafii 1 năm trước

  • Đã lưu trữ

Whenever entering YouTube, Firefox immediately loads a channel and keeps spam-refreshing every second

Starting today, all I need to do is enter youtube.com, and the site launches to a random channel, probably one from a video on the front page (more precisely to its 'Comm… (xem thêm)

Starting today, all I need to do is enter youtube.com, and the site launches to a random channel, probably one from a video on the front page (more precisely to its 'Community' tab), and then proceeds to refresh it forever. Any attempts to move elsewhere on the site are rebuffed by immediately being sent back. The red loading bar at the top of the browser happens with every load.

The only way I've found to stop is to force a refresh with F5.

Here is an animation of what happens. (For context, I've binge-watched DB clips on Youtube, but I've never navigated to that particular channel myself.) https://i.imgur.com/7oXahoL.gif

Any idea what's up?

Đã được hỏi bởi S3lvah 1 năm trước

Trả lời lần cuối bởi S3lvah 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How do I stop recurring registry errors from returning and slowing down my computer?

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. … (xem thêm)

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. I must use Reginout Registry cleaner, and CC Cleaner to restore performance. Along with any FireFox updates, my bookmarks have all been deleted many times over. I no longer attempt to re-install, as they continually get deleted, and so simple fix is available to me that I can understand. Thank you.

Đã được hỏi bởi a3wayat 1 năm trước

Đã được trả lời bởi Chris Ilias 1 năm trước

  • Đã lưu trữ

Please bring back Note field in Bookmarks as I used it all the time

In bookmarks below the page name was a panel for notes. I used this all the time. I do research for a pharmacy in retirement as a hobby and used this panel for reference… (xem thêm)

In bookmarks below the page name was a panel for notes. I used this all the time. I do research for a pharmacy in retirement as a hobby and used this panel for reference notes and referral to other entries. It is real annoying not having it as the name line is to small to write all my notes. I now have to give the name time an index number and write my notes in word. As you can imagine this is a big time waster. It was far more simpler to have the notes immediately under the name line

Đã được hỏi bởi bonmartin 1 năm trước

Trả lời lần cuối bởi jscher2000 1 năm trước

  • Đã lưu trữ

Problem with google search and recaptcha

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account,… (xem thêm)

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account, again is ok. Doe's Google deliberately block me or this is Firefox fault or block's me because I use Firefox? Found at forum that I sholud create dummy account… why?!?! I will switch to another browser (I am in computer user since 1990, also Firefox and Thunderbird user from first days). In my regular job Help Desk is similar to this, it is impossible to ask any question that differs from usual question, so things have to be like this, I think…. I'm a little angry, writing letters instead of doing job, so sorry.

Đã được hỏi bởi goran_55 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How do I remove an add-on which is not what I thought it would be?

I picked up a new TV remote today. It doesn't work properly. On the back of the remote it said if there are problems to contact ursupport.com. I went to the website an… (xem thêm)

I picked up a new TV remote today. It doesn't work properly. On the back of the remote it said if there are problems to contact ursupport.com. I went to the website and it said nothing about remotes. It only talked about robots! I had to make it an add-on in order to get support. I didn't get any support anyway since it was after hours. What have I done?!?! How do I remove whatever it is from my computer? Thanks!

Đã được hỏi bởi Muffers 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

  • Đã lưu trữ

Firefox not displaying properly 1stnb Bank billpay web page

Since my Bank 1stnb has upgraded their website, their billpay(Fidelity)web page does not show properly.I cannot display the top of the page even when I zoom in or out the… (xem thêm)

Since my Bank 1stnb has upgraded their website, their billpay(Fidelity)web page does not show properly.I cannot display the top of the page even when I zoom in or out the view. The Bank claims that the problem is with the latest Firefox updates. I am now forced to use the edge browser with which I do not have this problem. I am going to have to use Edge as my default browser. Too bad because I always preferred and used Firefox in the past.

Đã được hỏi bởi elgreekos 1 năm trước

Trả lời lần cuối bởi elgreekos 1 năm trước

  • Đã lưu trữ

Why won't FF 64.0.2 open my account view in BoA website?

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and… (xem thêm)

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and my account view works fine in Chrome, Edge and IE. FF 64.0.2 has also been crashing on certain sites, but most notably on some Amazon pages. is this a bug with the latest FF version?

Đã được hỏi bởi genuinegemini 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

theguardian.com is almost unuseable due to multiple copies of each page loading, rendering the back button function useless

This has been happening for ages. If you hold the backarrow down when trying to exit one of theguardian.com articles, many copies of the same page appear. It is possible … (xem thêm)

This has been happening for ages. If you hold the backarrow down when trying to exit one of theguardian.com articles, many copies of the same page appear. It is possible to choose the correct one, but I would prefer to only have to click once, or better yet to just press the backsapce button on the keyboard. I'm wedded to the browser because of it's ethos, but ti can be trying at times. THis is being raised just in the hope things will improve for others.

Đã được hỏi bởi petersmall 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot Allocate New Bookmarks To An Existing File

When I click to save a new bookmark it immediately says Saved to Library and does not give me the chance to save it to an existing bookmarks folder. Previously I was allo… (xem thêm)

When I click to save a new bookmark it immediately says Saved to Library and does not give me the chance to save it to an existing bookmarks folder. Previously I was allowed to choose a folder for the bookmark.

Đã được hỏi bởi OneTrueFriend 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước