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I'm getting an 'download a fresh version' notification. When I click on download I get 6 choices. I've got 62.0b6

Getting a notification like I asked for when updates are avail. Update to 'FRESH' version is what it says. When I click to download that I get 6 choices of different do… (xem thêm)

Getting a notification like I asked for when updates are avail. Update to 'FRESH' version is what it says. When I click to download that I get 6 choices of different downloads for different things. I'm using 62.0b6 now. Is that up to date?

Đã được hỏi bởi 4brian5591 2 năm trước

Đã được trả lời bởi user633449 2 năm trước

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Can't watch videos on VK whereas I used to

Hello, I recently clean installed/refreshed my PC. I didn't have Flash before the refresh because I remember not being able to play a game on a site that required flash b… (xem thêm)

Hello, I recently clean installed/refreshed my PC. I didn't have Flash before the refresh because I remember not being able to play a game on a site that required flash but was able to watch videos on VK. After the refresh, i can't play videos - it asks me to install Flash.

Why is this so? Any way to circumvent this without installing Flash?

Đã được hỏi bởi Lance 2 năm trước

Đã được trả lời bởi Lance 2 năm trước

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How can I "add image to photos" on Firefox for Mac

As you can see from the screenshot here in Safari, there is an option to "add image to photos". This saves the image directly into the Apple Photos application. How can I… (xem thêm)

As you can see from the screenshot here in Safari, there is an option to "add image to photos". This saves the image directly into the Apple Photos application.

How can I get a similar facility in Firefox for Mac?

Đã được hỏi bởi Sheldrake 2 năm trước

Đã được trả lời bởi Sheldrake 2 năm trước

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Intermittent stuttering Audio in Firefox Quantum

Firefox Quantum 62.0 macOS 10.13.6 Focusrite Scarlett 2i2 Audio Interface Hello, I've had the problem for the last month whereby audio when playing things like Youtube al… (xem thêm)

Firefox Quantum 62.0 macOS 10.13.6 Focusrite Scarlett 2i2 Audio Interface

Hello, I've had the problem for the last month whereby audio when playing things like Youtube always give an small audio hiccup every few seconds. It's not major but it's enough to be annoying. The sound system itself is fine. I use Logic Pro X with no audio interference whatsoever. It's purely a Firefox problem.

Any ideas, anyone?

Đã được hỏi bởi carlcaulkett 2 năm trước

Đã được trả lời bởi carlcaulkett 2 năm trước

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Delete Sync data without deleting entire Firefox account

I would like to delete my Firefox Sync data (history, bookmarks, passwords, etc.) without deleting everything else from my Firefox Account. I have Pocket lists and AMO c… (xem thêm)

I would like to delete my Firefox Sync data (history, bookmarks, passwords, etc.) without deleting everything else from my Firefox Account. I have Pocket lists and AMO collections that I would like to keep. Would disconnecting all of my devices from Sync delete the data?

Đã được hỏi bởi Aiden 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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Even though my computer's time and date settings are correct, Firefox is not getting the correct time zone from OS X (always UTC). Issue is only on Firefox.

I'm having the same issue as https://support.mozilla.org/en-US/questions/1198372 and when I run new Date().toString() I get a time in "GMT+0000 (UTC)" rather than "GMT-07… (xem thêm)

I'm having the same issue as https://support.mozilla.org/en-US/questions/1198372 and when I run new Date().toString() I get a time in "GMT+0000 (UTC)" rather than "GMT-0700 (Arizona)" or something like that. This is on the beta channel running Firefox 62.0.

Đã được hỏi bởi Rick 2 năm trước

Đã được trả lời bởi Rick 2 năm trước

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Why did Firefox Quantum stop supporting the Weather Channel website's hourly forecast pulldowns, while Edge still supports them?

When I'm on the US Weather Channel's website (I use the URL of "https://weather.com/weather/today/l/USMA0518:1:US" ) for the "Hourly" forecast pulldown menus for where I … (xem thêm)

When I'm on the US Weather Channel's website (I use the URL of "https://weather.com/weather/today/l/USMA0518:1:US" ) for the "Hourly" forecast pulldown menus for where I live in New England. When I click on the "Next 8 Hours" text at the bottom of the basic list while browsing with the latest version of Firefox Quantum (v.62, in 64-bit version) to view the next eight hours' worth of hourly forecasts, NOTHING happens to reveal the hourly forecast updates; while on the version of Microsoft Edge (currently dated for May 21, 2018) clicking on the "Next 8 Hours" actually reveals "the next 8 hours" of weather forecasts, like Firefox Quantum USED to.

I use the latest "v.1803" version of Windows 10 X64 for my operating system, and so far, where I'm someone who DOES need to check the Weather Channel for such forecasts as a "matter of routine"...should I simply drop Firefox Quantum 64-bit for MS Edge, or can the strictly 64-bit Waterfox browser be a better choice (AND still allow me to use that "Next 8 Hours" pulldown, as Edge still does)?

Thanks in advance for any help or advice!

Đã được hỏi bởi Baders-Briar 2 năm trước

Đã được trả lời bởi jscher2000 2 năm trước

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Nothing works to recover bookmarks and history

Hi all, I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone. I received this msg "The bookmarks and … (xem thêm)

Hi all,

I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone.

      • I received this msg "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." ***

Hence I tried with all of the following options and nothing has worked yet.

-I tried the "places.sqlite" file solution multiple times (renaming, deleting, etc.). Did not work. -I tried refreshing Firefox solution (completely new profile). Did not work. -I tried deleting & reinstalling Firefox. Did not work. -I also try restoring bookmarks from library and a new error message shows: "Unable to process the backup file." -I tried to export my back-up HTML bookmarks that I saved from 3 months ago. Guess what? Did not work. -I tried to get the bookmarks from other browser (chrome) and it did not work either.

Can any of you help me recovering the bookmarks please? Thanks in advance.

Đã được hỏi bởi dave_sands5 2 năm trước

Đã được trả lời bởi jscher2000 2 năm trước

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In version 62.0, how can I permanently set Google as default search engine?

It seems that default search engine reverts to Yahoo every time Firefox is upgraded. Can't find instructions to reset default in current version to Google.

Đã được hỏi bởi David 2 năm trước

Đã được trả lời bởi David 2 năm trước

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Amazon products not loading

I am having trouble with the amazon website. I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com . I tried to see if it wo… (xem thêm)

I am having trouble with the amazon website. I recently installed firefox and for some reason I cant' look for any kind of product in amazon.com . I tried to see if it would work without any extensions or in safe mode, but no luck. If I click on a product from a link it will work, but for reason it wont work in any other way.

Đã được hỏi bởi Libricola 2 năm trước

Đã được trả lời bởi jscher2000 2 năm trước

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Unusual crashes

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same h… (xem thêm)

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same happening again as the browser restored itself. I had since updated Firefox to the version that came out the same day and rebooted and it hasn't yet happened again, but I would like some help diagnosing if this is a deeper issue or just a fluke, as another application (the OSRS game client) seemed to close itself, albeit with no message, alongside Firefox while everything else was stable.

Event viewer showed four application errors listing:

ntdll.exe
nvapi.dll
nvtmmon.exe

As well as ntdll.exe alongside firefox.exe

I am not sure what this means, if those came from outside or inside firefox's operation.

Here are my crash reports related to the incident:

bp-f214e660-8d5d-4d28-9d65-bc4b30180906
bp-89089d16-b8af-4394-9ad3-58aca0180906
bp-9a0cca78-56a0-4173-b7bd-7734a0180906

Thank you for any help.

Đã được hỏi bởi rareliving 2 năm trước

Đã được trả lời bởi user633449 2 năm trước

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Can't get answer for Error code: SEC_ERROR_UNKNOWN_ISSUER in your FAQ

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even u… (xem thêm)

I can not log in to one site. This began just a few days ago. I CAN log in using Chrome and Edge with no problem. I have refreshed Firefox, removed all add-ons, even uninstalled and reinstalled to no avail. This is the error message I receive today:

login.diamondresorts.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Yesterday I saw a longer text message with lots of coding 'jiberish'.

What can I do?

Đã được hỏi bởi Joe Goldblatt 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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one add on i have installed, does not show in the top bar with the rest of the add ons, how can I fix this?

I installed the umatrix add-on, but it doesn't show in the top right with the rest of them. It is clearly installed, and it also shows in the sidebar, but I can not use i… (xem thêm)

I installed the umatrix add-on, but it doesn't show in the top right with the rest of them. It is clearly installed, and it also shows in the sidebar, but I can not use it properly from there. I would like to know how i put the icon back to the top right corner, so I can access it from there. It has been there before, but it suddenly disappeared. I can't remember doing anything thats related with add-ons around the time it disappeared. so I have no clue what caused this.

Kind regards

Đã được hỏi bởi Tribin 2 năm trước

Đã được trả lời bởi McCoy 2 năm trước

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one book mark not working

I have one bookmark that will not work. If I click the bookmark nothing happens. no searching back and forth dots.The current pages stay open and active. http://www.canad… (xem thêm)

I have one bookmark that will not work. If I click the bookmark nothing happens. no searching back and forth dots.The current pages stay open and active.

http://www.canadiantire.ca/

It works fine in chrome, opera, IE. If I google search and then click the google link it works.

It does work if I click the link in this question.

It does not work if I cut and paste or type it into the address bar.

It does not work if I make a new bookmark while on the page and then try using the new bookmark.

Đã được hỏi bởi jdevlin 2 năm trước

Đã được trả lời bởi jdevlin 2 năm trước

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I cant find the files to back up my passwords in Windows 10; they are not in the profile folder

I am trying to backup my password files ( key4.db and logins.json ) I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I… (xem thêm)

I am trying to backup my password files ( key4.db and logins.json )

I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I do this.

Nothing. Please help!

.... Related Rant - a priority of the devs should make a native import/export function to do this...


Firefox 62 Windows 10

Đã được hỏi bởi sd33 2 năm trước

Đã được trả lời bởi cor-el 2 năm trước

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What did you do to the Bookmarks with this latest update!!!! I can't figure out how to get my bookmarked page into the folder I wanted it into.

For the life of me I can't figure out why you change things that are clearly working. Like changing the tabs to black a few updates ago. They are harder to see now. I t… (xem thêm)

For the life of me I can't figure out why you change things that are clearly working. Like changing the tabs to black a few updates ago. They are harder to see now.

I tried to bookmark a page and when I did I couldn't find the folder that I normally put it into. I can't find any of my folders. Please go back to the way you had it. It was simple and easy. This is just too complicated.

Đã được hỏi bởi bev0319 2 năm trước

Đã được trả lời bởi philipp 2 năm trước

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Firefox updated to Quantum and I lost all my Bookmark descriptions

I need to recover ALL my stored descriptions in my Bookmarks as I didn't get a chance to save/export them. This is quite necessary. Thank you

Đã được hỏi bởi infogenium 2 năm trước

Đã được trả lời bởi Standard8 2 năm trước

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Gmail acting strange. Unable to search - nothing happens

Hi all, Recently GMail has stopped working properly. When entering a search query + hitting enter, nothing happens. Even the autocomplete does not kick in. The Online Con… (xem thêm)

Hi all,

Recently GMail has stopped working properly. When entering a search query + hitting enter, nothing happens. Even the autocomplete does not kick in. The Online Contacts (lower left) is also showing jumbled text, and the far right hand Side Panel is also not showing properly (although the buttons are there when I mouse hover over them). Firefox is completely up-to-date, Win 10 setup.

Đã được hỏi bởi vetles 2 năm trước

Đã được trả lời bởi regs 2 năm trước