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I have updated FF to 38.0.1 and now I have now I have no bookmarks, browsing history or addons. How can I get EVERYTHING back??

I was browsing while updating my software and addons, everything was good. I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone. M… (xem thêm)

I was browsing while updating my software and addons, everything was good.

I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone.

My Bookmarks, history, addons and passwords, all missing. I can sign into google and reinstall my addons, but how do I restore bookmarks and my browsing history?

Thank you guys in advance for your help.

Đã được hỏi bởi Beretta296 6 năm trước

Đã được trả lời bởi Scribe 6 năm trước

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How do I know if I am on esr?

The about dialog shows "38.0.1" before it was always something like "3x.x.xesr" (if I remember correct). So how can I check that I am still on the esr branch? Thanks … (xem thêm)

The about dialog shows "38.0.1" before it was always something like "3x.x.xesr" (if I remember correct). So how can I check that I am still on the esr branch?

Thanks

Đã được hỏi bởi redsofa 6 năm trước

Đã được trả lời bởi redsofa 6 năm trước

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With the latest version 38.0.1 I can no longer change options. Why?

When I click on options, the options page shows, but I cannot change anything. I first noticed when I tried to change my home page by adding a tab and the change did not… (xem thêm)

When I click on options, the options page shows, but I cannot change anything. I first noticed when I tried to change my home page by adding a tab and the change did not take effect. Today when I brought up the Options page I noticed that I could not change anything and could not go to any of the tabs on the Options page other than General. No amount of clicking on the page did anything. I am using Windows 8.1 and have successfully used Firefox for years.

Đã được hỏi bởi bobbowser 6 năm trước

Đã được trả lời bởi bobbowser 6 năm trước

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Firefox 38.0.1 crashes when opening gmail

As of today, after firefox grabbed the 38.0.1 update, it always crashes when I open up gmail. Presumably this is on the GoogleTalkPlugin. Independently of this, firefox a… (xem thêm)

As of today, after firefox grabbed the 38.0.1 update, it always crashes when I open up gmail. Presumably this is on the GoogleTalkPlugin. Independently of this, firefox also always crashes when trying to play any Vimeo video or SoundCloud audio. This has been going on since 37.x; I have been using firefox in a crippled mode by just avoiding webpages that have Vimeo or SoundCloud embedded (although that itself is an annoyance). With gmail unusable though, I am dead in the water.

Here are the last couple of crash report ids: bp-578d7064-e126-4413-8e9f-82d3a2150519 05/19/2015 11:08 AM bp-66d56b45-c6db-4b97-a1d5-a28832150429 04/29/2015 11:24 AM

Starting firefox in safe mode causes the same crash. Last few log lines in the console are:

(firefox:27889): GStreamer-CRITICAL **: gst_plugin_feature_get_name: assertion `GST_IS_PLUGIN_FEATURE (feature)' failed [NPAPI 27954] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-l64_bld-000000000000/build/ipc/glue/MessageChannel.cpp, line 1584 [NPAPI 27954] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-l64_bld-000000000000/build/ipc/glue/MessageChannel.cpp, line 1584

Please let me know if you need more information.

Đã được hỏi bởi qsource 6 năm trước

Đã được trả lời bởi cor-el 6 năm trước

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New tab doesn't display sites, but nothing at all.

When I open a new tab, it doesn't display the usual sites, but it displays just a white screen. Only the search bars and icons are displayed. There also isn't a gear in t… (xem thêm)

When I open a new tab, it doesn't display the usual sites, but it displays just a white screen. Only the search bars and icons are displayed. There also isn't a gear in the top right corner.

Đã được hỏi bởi Wannes 6 năm trước

Đã được trả lời bởi Scribe 6 năm trước

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Videos on two websites don't play

I've tried to view videos on cbsnews.com and abcnews.com (nbcnews.com has no problems), but have had no success on either site. On cbsnews.com, I get a request to disable… (xem thêm)

I've tried to view videos on cbsnews.com and abcnews.com (nbcnews.com has no problems), but have had no success on either site. On cbsnews.com, I get a request to disable Ad-Block; I do so, but I still get the request. On abcnews.com, the videos won't even load. When I contacted cbsnews.com' technical help, they suggested I switch to Chrome; I can view both sites' videos without any problem, but I'd rather not have to switch browsers just to watch videos. Has anyone else run across this problem, and if so, what solution did you find. Note: one of the posts I read recommended downloading and installing a package from Microsoft; I tried half a dozen times, but could not get the package to download.

Đã được hỏi bởi crogerblair1 6 năm trước

Đã được trả lời bởi jscher2000 6 năm trước

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how can I return to the old preferences window? I don't like the new tab.

I used to be able to click: Firefox -> Preferences and get the Preference window. Now Firefox Preferences opens as a tab. I don't know how or why it changed. But i don… (xem thêm)

I used to be able to click: Firefox -> Preferences and get the Preference window. Now Firefox Preferences opens as a tab. I don't know how or why it changed. But i don't like it. How can i revert back to the old way of opening the preference window?

Đã được hỏi bởi njhakim 6 năm trước

Đã được trả lời bởi Scribe 6 năm trước

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How to empty trash in Firefox web browser for macBook Pro

I had error messages from an online art site. They suggested to clear the cache in the browser and bring the browser up to date and to bring flash player up to date.  ! … (xem thêm)

I had error messages from an online art site. They suggested to clear the cache in the browser and bring the browser up to date and to bring flash player up to date.  ! am unable to find a place to empty the cache in Firefox. I was able to bring the other two up to date.

Please advise.

Đã được hỏi bởi ingepat 6 năm trước

Đã được trả lời bởi Sashoto Seeam 6 năm trước

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How do I get FF to save my LOGIN for Face Book? (Not Password)

FaceBook will not remember my LOGIN (e-mail). (Browser is Mozilla FireFox) - Recently reset Password (not login) for FB - Never changed the LOGIN - subsequently FB ke… (xem thêm)

FaceBook will not remember my LOGIN (e-mail). (Browser is Mozilla FireFox) - Recently reset Password (not login) for FB - Never changed the LOGIN - subsequently FB kept telling me that my Password was incorrect and had been changed - Went into Menu - Security - Remember passwords and deleted "old" FB password. The "old entry" had BOTH the LOGIN and the Password. The "new" entry only shows the new PASSWORD - does not show the LOGIN. Any information I can find pertains to saving the Password only. Each time I log out and then log back into the site - it now remembers my Password - but not the LOGIN. When I enter the correct LOGIN - there is NO dialog box asking if I want to "Remember this LOGIN or Password" - Have cleared cookies and cache - still NADA - and that's not National Auto !!

Lots of well-meaning folks sending me to links that say "Login and Password" - but seem to ONLY deal with Passwords and not the LOGIN!! Help !! Thanks - BigJohn

Đã được hỏi bởi BigJohn4106 6 năm trước

Đã được trả lời bởi guigs 6 năm trước

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How to go back to previous version. Latest upgrade makes new windows appear less than a full new window should appear.

I have my system set to tell me when a new upgrade is available. That happened today. I uploaded the latest upgrade. My Firefox is now sitting at 38.0.1. I don't use tabs… (xem thêm)

I have my system set to tell me when a new upgrade is available. That happened today. I uploaded the latest upgrade. My Firefox is now sitting at 38.0.1.

I don't use tabs. I want a new separate window for everything I open. Since the upgrade this morning... when I open a brand new window it is fine. But when I click on something in that window when a new opens it doesn't appear to be a full new window. There are no tool bars and there doesn't seem to be any way to have any toolbars displayed. Therefore I have no control over that new window except to minimize or close. That's it. It is not appearing as a tab either.

This sucks! Was this intended?

How do I get back to the previous version before this morning's upgrade? Otherwise I will have to find another application to use other than Firefox because i don't like this at all.

Thanks,

ksburrus

Đã được hỏi bởi ksburrus 6 năm trước

Đã được trả lời bởi jscher2000 6 năm trước

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Unable to send email

My Yahoo email was working fine until a week ago. Now every email I try to send or reply to I get a message " Unable to send.message. If you are sending a link, try addin… (xem thêm)

My Yahoo email was working fine until a week ago. Now every email I try to send or reply to I get a message " Unable to send.message. If you are sending a link, try adding some text to it. This helps us to fight spam" This happens even when I'm not sending a link!

I try adding more and more text, no results. My email is fine in Explorer and Chrome. Spent time with Yahoo support, diagnostics, they say not their problem.

Cleared the cache, no results.

Đã được hỏi bởi garyket 6 năm trước

Đã được trả lời bởi guigs 6 năm trước

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Gmail log in just keeps refreshing password page

FF 38.0.1, when try to sign into gmail the password page just keeps reloading, same user/pass works 100% in safari. OSX 10.9.5 worked 100% till a few days ago, believe it… (xem thêm)

FF 38.0.1, when try to sign into gmail the password page just keeps reloading, same user/pass works 100% in safari. OSX 10.9.5

worked 100% till a few days ago, believe it was last update then, if I remember correctly I set security from low to med.

Đã được hỏi bởi ooptec 6 năm trước

Đã được trả lời bởi cor-el 6 năm trước

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Unless started in safe mode Firefox is very slow; keyboard, mouse, etc

When starting Firefox normally keyboard and mouse input is very slow. Videos are choppy with interrupted sound. Scrolling is almost impossible. When starting in safe mo… (xem thêm)

When starting Firefox normally keyboard and mouse input is very slow. Videos are choppy with interrupted sound. Scrolling is almost impossible. When starting in safe mode, Firefox runs very well. Internet Explorer works well as does Thunderbird. Have tried refreshing Firefox as well as disabling add-ons.

Đã được hỏi bởi Paulkh 6 năm trước

Đã được trả lời bởi ideato 6 năm trước

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Pressing mouse scroll-wheel does not open link in a new tab

Since the upgrade to Version 38.0.1, this action is no longer working. I can right-click and select a link to open in a new tab, but pressing the mouse scroll-wheel no l… (xem thêm)

Since the upgrade to Version 38.0.1, this action is no longer working. I can right-click and select a link to open in a new tab, but pressing the mouse scroll-wheel no longer works as a shortcut.

Please fix or advise if there's a setting I can tweak to get this feature back.

Thank you.

Đã được hỏi bởi 17FiXxXeR75 6 năm trước

Đã được trả lời bởi cor-el 6 năm trước

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Firefox crashes

Firefox continuously crashes. I 've sent all the reports using the message that appears after the crash and my antivirus can't find anything wrong with my laptop. I have… (xem thêm)

Firefox continuously crashes. I 've sent all the reports using the message that appears after the crash and my antivirus can't find anything wrong with my laptop. I have the same problem with firefox on my tablet. Do you have any idea about the cause of this problem? Is there something I can do about it or should I use a diferent program for internet browsing?

Đã được hỏi bởi stathis64 6 năm trước

Đã được trả lời bởi jscher2000 6 năm trước

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Doing Refresh, got free firefox but am paying for 2015, how do I register it?

I want Firefox as my Browser. I'd prefer it also as my Search Engine but it is not listed in my Options. I did a Refresh to remove some problems. I have Updated Windows a… (xem thêm)

I want Firefox as my Browser. I'd prefer it also as my Search Engine but it is not listed in my Options. I did a Refresh to remove some problems. I have Updated Windows and downloaded Free Firefox. However, I want to use my Firefox 2015 that I'm paying for and that will soon Renew. How do I do that?

Đã được hỏi bởi Chasdj 6 năm trước

Đã được trả lời bởi the-edmeister 6 năm trước

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how can i take back my old favorite websites after i did sync my mozilla acount ?

i was using my mozilla without sync. I saved lots of websites to favorite bar. After i sync my mozilla with my account and websites gone. How can i get back old favorite … (xem thêm)

i was using my mozilla without sync. I saved lots of websites to favorite bar. After i sync my mozilla with my account and websites gone. How can i get back old favorite websites ?

Đã được hỏi bởi azarath 6 năm trước

Đã được trả lời bởi cor-el 6 năm trước