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e and then then C

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to c… (xem thêm)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Được hỏi bởi rpmhart 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Cannot access https://www.ebay.co.uk/ with Firefox

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in E… (xem thêm)

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.

Được hỏi bởi inframarine 1 năm trước

Được trả lời bởi inframarine 1 năm trước

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (xem thêm)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Được hỏi bởi Paul Ellis 1 năm trước

Được trả lời bởi Paul Ellis 1 năm trước

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Sync data not showing up

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and … (xem thêm)

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Được hỏi bởi Jean 1 năm trước

Được trả lời bởi Paul 1 năm trước

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latest mozilla update breaks scrolling

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectl… (xem thêm)

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectly fine.

Được hỏi bởi e.baudelaire 1 năm trước

Được trả lời bởi Paul 1 năm trước

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The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (xem thêm)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Được hỏi bởi spratham376 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Prevent tab openning with new version content

Hello, When Firefox updates, a new tab is openned upon the next start, with the new version content or patchnote. I would like to avoid this informative tab. Is there a… (xem thêm)

Hello,

When Firefox updates, a new tab is openned upon the next start, with the new version content or patchnote. I would like to avoid this informative tab.

Is there a way to deactivate it?

Thank you in advance.

Được hỏi bởi Laurent C. 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Scroll wheel has stopped working, but only in Firefox. Restarting gets the scroll wheel working for a few seconds and then it dies again.

Scroll wheel has stopped working, but only in Firefox. Restarting the computer gets the scroll wheel working for a few seconds and then it dies again.

Được hỏi bởi milesnoell 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (xem thêm)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Được hỏi bởi riabenko.p 1 năm trước

Được trả lời bởi riabenko.p 1 năm trước

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Having to scroll through the same bookmarks issue NOT fixed - Day 4

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were wo… (xem thêm)

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were working? This is ridiculous.

Được hỏi bởi BigLib 1 năm trước

Lần cuối trả lời bởi AliceWyman 1 năm trước

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I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did noth… (xem thêm)

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System:Windows 10 家庭中文版 Windows Version:22H2 OS Build:19045.2673 Feature:Windows Feature Experience Pack 120.2212.4190.0

Được hỏi bởi Mason Liu 1 năm trước

Được trả lời bởi Mason Liu 1 năm trước

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Day 3: Forever scrolling bookmarks

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE. Also, instead of being able to right click an… (xem thêm)

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE.

Also, instead of being able to right click and open bookmarks in new tabs to try and speed things up, it immediately switches to the new tab, which means having to scroll from the top of the folder AGAIN anyway. And yes, I'm well aware of the "switch to it immediately" option in the settings menu, and that box is UNCHECKED in my settings.

I'm not the only one complaining about this time waster, yet no replies from support on any of the threads.

Được hỏi bởi BigLib 1 năm trước

Lần cuối trả lời bởi AliceWyman 1 năm trước

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Walmart account/password reset

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in. Strangely, the log in page appeared more as a "create a… (xem thêm)

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.

Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.

I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.

However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.

Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.

As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.

To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.

I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.

Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.

Still, I thought to post this just in case.

Thank you.

Được hỏi bởi springheel 1 năm trước

Được trả lời bởi springheel 1 năm trước

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Unsynced Devices Belonging To Other Household Members Opening Tabs On My Computer

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefo… (xem thêm)

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefox on their Mac laptops and iPhones. I have only ever signed into my own account on Firefox, and in the same way I have only ever signed into my own account on Mozilla VPN, which I have used for over a year while living elsewhere and have never had a problem with this. I also have only my own Google account in the data imported from Chrome. I have no one else's information for any account on anything in my device nor, to my knowledge, do they have any account information of mine on theirs. However, sometime in the 10 or so months since I imported my Chrome data - around the same time I moved into a house with others who use Firefox - my laptop's Firefox seems to have...connected somehow, in a way atypical with normal syncing, with the other devices in my house. Occasionally, when I open Firefox on my computer, whatever tab another household member has open on their computer will open instead of a homepage. Also, a little icon pops up occasionally to tell me Firefox is "open on iPhone" when another household member is using Firefox on their iPhone. I use an Android which does not have Firefox installed, so it's not a glitch syncing with my own device. I do not know how this happened and I do not know how to stop it. There doesn't seem to be any evidence of this connection in any place I can see in the preferences window, nor can I find any way to permanently unsync my device's Firefox application from anything unless I sync something first. Any ideas? I'm not that terrible with computers lol, I swear!

Được hỏi bởi catluv321 7 tháng trước

Được trả lời bởi cor-el 7 tháng trước

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Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (xem thêm)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Được hỏi bởi Henry 1 năm trước

Được trả lời bởi Paul 1 năm trước

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Day 2: Having to continuously scroll back down through bookmarks folders

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster. Thought I w… (xem thêm)

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Được hỏi bởi BigLib 1 năm trước

Lần cuối trả lời bởi AliceWyman 1 năm trước

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Links produce blank screen

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to… (xem thêm)

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to a blank screen, although the link address is still shown. I was not sure whether to report this as a crash, but most of the time I'm trouble-free.

Được hỏi bởi NorJean 1 năm trước

Được trả lời bởi NorJean 1 năm trước