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Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (xem thêm)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Đã được hỏi bởi mhougland 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (xem thêm)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Đã được hỏi bởi Stormkynd 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (xem thêm)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Đã được hỏi bởi myrnwin617 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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How to download instalation files to TEMP folder and run

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go t… (xem thêm)

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go to the website and download the new version, therefore I need to manually go in and delete the file. There was OpenDownloader² that is not supported anymore when Firefox was updated beyond version 57. https://docs.google.com/spreadsheets/d/1TFcEXMcKrwoIAECIVyBU0GPoSmRqZ7A0VBvqeKYVSww/edit#gid=0

I have done a ton of research and have not found any solutions that will work yet. I know Firefox does not officially support this for security reasons, but I know that Edge supports this. An extension will work, but I have yet to find one.

Does anyone have a solution that will work on the latest version of Firefox?

Đã được hỏi bởi TJJP05 1 năm trước

Trả lời lần cuối bởi Roland Tanglao 1 năm trước

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Somethings wrong with my account

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my fire… (xem thêm)

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my firefox account for bookmarks and logins , well i just see that not a one bookmarks or passwords i can see .

i tried to reinstall the browser, logged out and login, clear data of app etc options but i can not sync the data of mine (bookmarks and passwords).

i just frustrated here , because i think the browser is safe and good also secure, but after this , if i don't get any help to recover my data , i will lost my faith in mozila at all.

so kindly help !

Thank you !

Đã được hỏi bởi Sushil Lad 1 năm trước

Trả lời lần cuối bởi iamjayakumars 1 năm trước

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CustomURL support in Firefox

Hi, I'm facing issue with Firefox win 10 browser for CustomURL. I have one application which is open browser for user authentication, and after authorized from browser it… (xem thêm)

Hi,

I'm facing issue with Firefox win 10 browser for CustomURL.

I have one application which is open browser for user authentication, and after authorized from browser it will ask for Open my application.

This it monthly work with Google Chrome, Internet Explorer, MS Edge, Opera and other browser, but when I check with Firefox, it is not work.

I face random behavior in Firefox, Case 1: 1. When I open application, it will open default browser with url for user authentication. 2. In this case if I set my system default browser as Firefox then its not work but for other browser its work.

Case 2: 1. When Firefox browser open with URL, and it will load user authentication web page. 2. After User successful login it will popup for open application, This case is work in other browser but not work in Firefox

So, Can you please help me out where I'm wrong?

I double check with my application and its implemented correctly as it is work with other browser.

Waiting for some help on this... Thank you

Vishal Ahir

Đã được hỏi bởi vishal.ddg 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

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my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (xem thêm)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Đã được hỏi bởi RAj Sharma 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Questions about Firefox software for corporate approval

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process. As part of that approval process… (xem thêm)

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process.

As part of that approval process, they want to know the following:

  • Is the software signed by a trusted third party?
  • Is the software downloaded from a US hosted facility?
  • Does the software perform call backs to the software maker?

Thank you!

Đã được hỏi bởi mrmuffin10 1 năm trước

Trả lời lần cuối bởi Andrew 1 năm trước

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Basic Authetication Info shown in tab title

Hello there. We are developing website to configure our device. Webserver apache2 is configured to use Basic Authetication. One directory, that requiers authentication, d… (xem thêm)

Hello there. We are developing website to configure our device. Webserver apache2 is configured to use Basic Authetication. One directory, that requiers authentication, doesn't have index.html and is browsed as "Index of /...". If i open a file on this webpage in the same tab, tab title is <ip>/<directiory>/<file>. But if I open file in new tab, tab title is <login>:<password>@<ip>/<directory>/<file>.

Đã được hỏi bởi vall.boitsova 1 năm trước

Trả lời lần cuối bởi Roland Tanglao 1 năm trước

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Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (xem thêm)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Đã được hỏi bởi firefox793 1 năm trước

Trả lời lần cuối bởi user2718304 1 năm trước

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Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (xem thêm)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Đã được hỏi bởi devops2 1 năm trước

Trả lời lần cuối bởi TyDraniu 1 năm trước

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Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (xem thêm)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Đã được hỏi bởi 029gautam 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

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Password change

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com>… (xem thêm)

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com> with links but unfortunately the link and as a matter of fact the whole email is kind of broken, the link the i was provided was sending me to the the firefox accounts page and it says "Bad Request" Invalid parameter:ui, i can't log in, i cant change passwords, i tried multiple times but no solutions so far. tried refreshing, tried copying the link manually, something is missing.

Đã được hỏi bởi Denis 1 năm trước

Trả lời lần cuối bởi Roland Tanglao 1 năm trước

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My Firefox Browser Is Being Accessed Remotely and cetain formerly secure websites are changed to insecure. I need help in securing my MAC IOS

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps wh… (xem thêm)

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps which allow them to administer the computer and devices.

They have maliciously targeted my business and sabotaged a lot of my apps so that they will not work. Going to the "Authorities" is a waste of time. so I will not discuss this.

I need help in tracing the street trash thugs who continue to access my computer, place malicious malware and worms on my computer so that it will not function at his required level, and replacing bonafide adds with fake apps so that they can control and conduct surveillance on all of my Apple Devices.

I have reported this problem to Apple and they are worthless. Not enough training, and the service is inferior.

I need upper level technical support to identify how they are manipulating my browsers so that they provide absolutely no security.

Malwarebytes is manipulated, Avast as well, and they have downloaded an app that allow them to share my screen and collect all of my passwords as they are individually entered.

Đã được hỏi bởi expertsbk 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Follow-Up on my Crash Issue with Screen Reader

Here is the background information so you know a bit about this ongoing troubleshooting project: Frequent Crashes - Follow-up Eve Jul 23, 2020, 2:45:58 AM It sounds like… (xem thêm)

Here is the background information so you know a bit about this ongoing troubleshooting project:

Frequent Crashes - Follow-up Eve Jul 23, 2020, 2:45:58 AM

It sounds like a double-whammy of a Firefox issue and then an additional Windows issue where you can't run accessibility settings in Windows Safe Mode? Looking into the bug that this is potentially attached to I found this information ( https://bugzilla.mozilla.org/show_bug.cgi?id=1652912 ) : Having NS_FaultTolerantHeap::APIHook_RtlFreeHeap in the crashing stack means Fault Tolerant Heap (= FTH) has been enabled for firefox.exe. FTH is automatically activated when Windows OS detects some heap-related issue which it thinks can be mitigated by FTH such as double free. This crash means Firefox crashed due to some heap related issue earlier, which enabled FTH, but probably FTH was not be able to mitigate the heap issue. First of all, can you check FTH is activated for firefox.exe through event viewer? 1. Open Event Viewer from Start menu (or, run eventvwr from command prompt) 2. In the left pane of Event Viewer, go to Applications and Services Logs > Microsoft > Windows > Fault-Tolerant-Heap > Operational 3. If FTH is activated for firefox.exe, you'll find Event ID 1003 as the attached screenshot. If FTH is activated, instead of looking into this crash, we need to investigate the original heap issue without FTH. You can disable FTH by stopping Diagnostic Policy Service. Can you do the following steps to send us a crash report without FTH? 1. Open Command prompt as Administrator 2. Run "net stop dps" 3. Open Firefox and follow the steps causing the tab crash 4. Send a crash report 5. Go back to the command prompt and run "net start dps" to re-enable the service This may be caused by a third-party application. Given that 99.26% of the crashes of this signature involves AccessibleHandler.dll, do you use a screen reader or some accessibility related application? If it is related to a screen reader, you may have to use Chrome for the time being until you can get more assistance :(

You gave me this instruction: 2. In the left pane of Event Viewer, go to Applications and Services Logs > Microsoft > Windows > Fault-Tolerant-Heap > Operational Two issues I had: On a screen reader, I have no idea which is "left column" and "right column" since to a large extent a screen reader is rather "divorced" from the physical layout that sighted people see on the screen (I am totally blind and don't even have a monitor nor mouse running on this machine). Then, I found application and services log... but I did not find anywhere Microsoft > Windows > Fault-Tolerant-Heap > Operational I had Microsoft > and several things with Windows but nothing about fault tolerance. When I went on to your second request: 1. Open Command prompt as Administrator 2. Run "net stop dps" 3. Open Firefox and follow the steps causing the tab crash 4. Send a crash report 5. Go back to the command prompt and run "net start dps" to re-enable the service

When I did step 2 as Administrator as you asked, I got the error message that Windows cannot find "net stop dps . I tried the command both with and without the quotation marks and got the same error message. Please remember that the Windows 10 on my computer is the HOME version, not the Windows PROFESSIONAL VERSION with all the security stuff found on that version and used in office environments. From a practical standpoint, unless you folk have another suggestion, it appears that i will likely have to GIVE UP ON FIREFOX (remembering from your message that most of these particular crashes result from an issue with Firefox working with screen readers) until a time comes when Firefox might be updated to resolve issues between Firefox and screen readers. I believe I will contact Vispero, the publisher of JAWS, to let them know about the problem I am having with all these crashes in the current version of Firefox. Of course, I am open to try any other suggestions to further diagnose the problem, if I can carry them out with speech and NO SIGHTED HELP.

Đã được hỏi bởi Dave 1 năm trước

Trả lời lần cuối bởi the-edmeister 1 năm trước

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Pop-up Windows Security

Please check my attachment. Since I have update my mozila browser, I found this issue. Suddenly, windows ask password. I just want to stop this, very interpreting. Should… (xem thêm)

Please check my attachment. Since I have update my mozila browser, I found this issue. Suddenly, windows ask password. I just want to stop this, very interpreting. Should I remove and download again?

Đã được hỏi bởi Swet Kamal 1 năm trước

Trả lời lần cuối bởi Roland Tanglao 1 năm trước

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Firefox is not working properly

In recent months Firefox has updated several times on my laptop. The first time (6 months or so ago) I lost all my bookmarks and now can't bookmark anything. Annoying, bu… (xem thêm)

In recent months Firefox has updated several times on my laptop. The first time (6 months or so ago) I lost all my bookmarks and now can't bookmark anything. Annoying, but I just have to search for things. The most recent update (this past week) has disabled my search engine. I can't use my search bar at all at the top. When I try to designate what search engine I want, it won't allow anything. Again, I have to type in a search engine address directly, then use that search engine when I get on the page.

I also can't right click on a link and open another tab or page.

At this rate, I'm ready to simply delete Firefox and find a different browser to use.

I understand wanting to update Firefox with new bells and whistles...but it really needs to work across all platforms.

Help me out here....Jeff Pile

Đã được hỏi bởi jeffpile 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước