Diễn đàn hỗ trợ Firefox

Hello, I am having trouble to have my Firefox desktop 128.8.0esr retain my choices on how to handle the various file types it downloads - save, ask or open with a corresponding MS Office application (broad sense).

No problem to reach or configure each type available, e.g. 'Microsoft Word Document >> Always Ask', my issue is that my settings DO NOT get permanently stored, so if I restart Firefox, everything defaults back to standard choices. This is affecting exclusively all choices from 'Applications' list; the radio button option right below on 'what to do with other files' is being respected [surviving Firefox restart] accordingly.

This issue has been around on previous versions as well, I was hoping that next revisions might solve the problem however still frustrated on this particular matter. Have also seen the article https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file and specifically at 'Changing Download Actions' my issue can be described as its item [5. Close Settings page. Changes will automatically be saved] is not working at all.

My 'prefs.js' file is not read-only, I have just K-Now extension installed and I already tried to issue an installation refresh, however problem persists. Thanks to advise on what to do.

WHY is it that suddenly after 20 years if i delete cookies,my downloads are cancelled? this account was set up with a temporary email address. I am not your slave, servant, nor do I owe you my personal information. This is the second time I've contacted you about firefox browser. the last time was approx 10-11 years ago when your market share TANKED because you rejected simplicity and ergonomics in favor of requiring seven mouse clicks to remove history and data instead of three previously required. when EVERYONE said they hated it and asked WHY Mozilla decided to stop taking customer feedback. you were successful BECAUSE you were different. then you shifted into being the same as chrome and IE. making yourself pretty useless. I had to create a fake account and email address to contact you because somehow you believe as donald trump does " corporations are the masters and users/consumers are the slaves" WE'RE SUPPOSED TO just take WHATEVER you offer whether it is what people want or not. I use a linux PC and firefox solely because i can use the noscript add on, firefox focus on my phone because until this week it blocked video ads and sign in to google pop ups. If there was a noscript option for safari you would have been gone a decade ago when all of my bookmarks were suddenly relegated to the "other bookmarks" folder in favor of sponsoring crap from whatever piper played your tune and threw money at you. good luck 20 year user

In Firefox, after I send a file from my desktop to my 'Downloads' file {using 'Send to' function}, and then go back to the desktop to delete the file I just sent, my screen (only the background) turns blue and without my desktop background picture appearing. Later, in piecemeal fashion, my background picture will return, or if I restart. Somehow, sending a file off my desktop, is changing something on my screen.

Even though the custom folder for "downloads" has been set firefox keeps creating new one in the home folder. Nothing I've tried to do helped. From the bug reports I see this problem exists in the firefox at least for 15 years! I can't believe it is still not fixed. That's kind of behavior minor enough for the developers to take care of and major enough for the users to give up and switch browsers if it is not fixed. Crazy.

When browsing I don't want to download files until I have looked at them. I have files opened in Acrobat and Firefox is downloading automatically even though 'Ask whether to open or download' is checked. So I end up having to go through the downloads folder and delete things I don't want to save (which is most).

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Sehr geehrtes Firefox-Support-Team,

ich habe ein Problem, das sich bei der Verwendung von Firefox auf meinem Windows-PC ergibt. Wenn ich versuche, die Installations-EXE für Norton 360 von der Website norton.com herunterzuladen, startet der Download gar nicht. Es passiert einfach nichts, wenn ich auf den Download-Link klicke.

Ich habe bereits die folgenden Schritte zur Fehlerbehebung durchgeführt, jedoch ohne Erfolg:

   Cache und Cookies gelöscht

   Add-ons und Erweiterungen deaktiviert

   Firefox auf die neueste Version aktualisiert

Leider führt keiner dieser Schritte dazu, dass der Download startet.

Könnten Sie mir bitte weiterhelfen und eine Lösung für dieses Problem anbieten? Das gleiche Problem habe ich bei Bitdefender.com auch im Kunden Konto.

Ich danke Ihnen im Voraus für Ihre Unterstützung.

Mit freundlichen Grüßen