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Can't use my default profile after downgrade...

I use Manjaro Linux. Since i cant use webgl in the last version of FF (updated by me today / tried to force webgl in settings) i decided to downgrade it to previous versi… (xem thêm)

I use Manjaro Linux. Since i cant use webgl in the last version of FF (updated by me today / tried to force webgl in settings) i decided to downgrade it to previous version... and i cant use my old profile - even if i chose it in profile manager after restart i got warning about using an older version of FF and i can onlu quit or create new profile... what i can do ?

Đã được hỏi bởi Greg00pl 1 năm trước

Đã được trả lời bởi Greg00pl 1 năm trước

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Downloading .csv automatically converts to .csv.txt and is a mess in excel. CANNOT right-click and save...

Hi all, Here is my issue. Trying to download a .csv file and it automatically downloads it as a .csv.txt and wants to open it in notepad. This should be an Excel file. … (xem thêm)

Hi all,

Here is my issue. Trying to download a .csv file and it automatically downloads it as a .csv.txt and wants to open it in notepad. This should be an Excel file. When opening in Excel, all data is in one column and its a mess.

More Background Info: JUST downloaded Firefox, assuming its the most recent update

I CANNOT right-click and save file. I have to click a hyperlink "export" button and it will not allow me to save the data. When doing the save-as option, it wants to save the webpage, not the data I am trying to access

This has never been an issue before on other browsers. Both Safari, Edge, and Chrome read it as .CSV and has never converted it to .txt

I tried downloading some add-on that was another downloader but it just did the same thing.

I cannot give access to the link, as it is sensitive information.

Using the most recent Windows and Office (Not Windows S)

I understand I can use Excel to do "text to columns" but in my eyes this is an unnecessary step that has and should be automatically done upon download when .csv

I am not a big techy, so layman terms would be great.

Thank you for your time and help!

Đã được hỏi bởi nichhanson 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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FF 74 lost my bookmarks toolbar, they are vertical on the left, at the top if shiftkey and start FF

The update today to 74 lost all my customized, userchrome.css stuff and the row of bookmarks that used to be at the top now go down the left size, or right side if I want… (xem thêm)

The update today to 74 lost all my customized, userchrome.css stuff and the row of bookmarks that used to be at the top now go down the left size, or right side if I want, but I want it at the top. Userchrome does not seem to recognized either as I put what I had kept, back in the a chrome folder in the profile folder.

Đã được hỏi bởi carversmith 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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How can I force all images now downloading as webp to download to jpg

I need to be able to download images as .jpg. Currently all are forced to download as webp which is useless for me. This change from .jpg to webp happened with my last F… (xem thêm)

I need to be able to download images as .jpg. Currently all are forced to download as webp which is useless for me. This change from .jpg to webp happened with my last Firefox update around 3/2020.

Đã được hỏi bởi kacdingo 1 năm trước

Đã được trả lời bởi user1321319 1 năm trước

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Can I revert back to previous version temporarily and access my old MetaMask Add-on? Critical info lost.

The recent update removed my MetaMask Extension, and I had automatic login to it previously, and forgot to export my login info. It's critical that I be able to load the … (xem thêm)

The recent update removed my MetaMask Extension, and I had automatic login to it previously, and forgot to export my login info. It's critical that I be able to load the old set up again to access it, and then can update again to the newer version of Firefox afterwards. Is there any way to do this? If not in Firefox, restore older Windows set up? Any help would be greatly appreciated. Thank you.

Đã được hỏi bởi Mkwiggy 1 năm trước

Đã được trả lời bởi Mkwiggy 1 năm trước

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Just downloaded Ff on new W10 laptop. No add-ons, but Ff hamburger icon options and Right-click options never worked

Just downloaded Ff on new W10 laptop. No add-ons, but Ff hamburger icon options and Right-click options never worked: (This is from my Desktop computer, so can't Share Da… (xem thêm)

Just downloaded Ff on new W10 laptop. No add-ons, but Ff hamburger icon options and Right-click options never worked:

(This is from my Desktop computer, so can't Share Data.) New laptop computer, with pre-installed W10, obviously trying to ram Edge down my throat. I knew from a previous computer that that is rubbish, and it actually has the same problem. Surely that must throw some light. And MS Edge won't even accept bloody MS's own Japanese IME email input, or probably any of the other languages I use (the even more execrable Windows Mail being unusable), which my newly installed latest version of Ff does. I can't bear to look yet, but I know Edge will have been reset as default browser behind my back.

Đã được hỏi bởi ffoxed 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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I updated my computer for the first time since downloading Firefox, and somehow this caused Firefox to completely reset.

I started using Firefox for the first time last week and yesterday I decided to update my computer (Mac OS Catalina 10.15.4), and once the update was finished I saw a ? i… (xem thêm)

I started using Firefox for the first time last week and yesterday I decided to update my computer (Mac OS Catalina 10.15.4), and once the update was finished I saw a ? instead of the Firefox icon. I was still able to open the app, but it was as if everything was completely reset. "Welcome to Firefox" page, had been signed out of my account -- and even when I signed in, I got an email that a "new" device was logging in, and my entire account had been wiped of all extensions, bookmarks, settings, etc.

Thankfully, I was able to recover an older version of my profile to replace the deleted bookmarks, browser history, and most (but not all) of my settings -- but I absolutely do not want this to happen every time I update my computer, and I don't even understand why this happened in the first place. No browser I've ever used has just erased all my data and history when all I did was install a minor update to my OS. Not a great first impression tbh, but if I can prevent it from ever happening again that would help.

Đã được hỏi bởi knsavvy 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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The verification code is sent to my email way too slow, receiving it hours after the request

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when… (xem thêm)

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you!

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Đã được hỏi bởi mimmonroberts 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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how can I restore the profile that Firefox deleted when it auto-migrated to version 76.0.1?

This morning I launched Firefox as I have always done. Firefox informs me that it has auto-upgraded to version 76.0.1. "That's good!" I tell myself. "Now let's read the n… (xem thêm)

This morning I launched Firefox as I have always done. Firefox informs me that it has auto-upgraded to version 76.0.1. "That's good!" I tell myself. "Now let's read the news as we always do." But no! My bookmarks bar is empty. "Gadzooks!" I exclaim. "Oh, well, I'll just have to read the documentation to restore my bookmarks." But no! As I pore through the documentation, I see nothing about restoring my bookmarks. I see lots of information about restoring my profile (Is that a file for professionals?

Đã được hỏi bởi chrisc2 1 năm trước

Đã được trả lời bởi Scribe 1 năm trước

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How do I disable firefox updates with GPO

Hi, I'm needing to disable Firefox updates via GPO due to a VMware non persistent environment. When a user logs in from an image, firefox is launched and updates to the… (xem thêm)

Hi,

I'm needing to disable Firefox updates via GPO due to a VMware non persistent environment.

When a user logs in from an image, firefox is launched and updates to the latest version. When that user logs off, their Mozilla profile gets copied to a network share.

When they log back in, Mozilla reverts itself to the previous version due to that version being installed on the base image.

I just need to know how to disable the update process with a GPO.

Đã được hỏi bởi jsmith33 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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Creating new email account, firefox only creates input folder, no others. Other clients OK.

I have created two new email accounts with Ionos.co.uk (1and1) and I am now trying to set up these accounts in my Firefox client. I have tried to do this several times, … (xem thêm)

I have created two new email accounts with Ionos.co.uk (1and1) and I am now trying to set up these accounts in my Firefox client.

I have tried to do this several times, with two new ionos accounts, both automatically and by entering the server information manually. In all cases ff only creates an inbox folder and nothing else. And when I close ff, and open it later, the new account (with just the inbox) has disappeared.

I have successfully set up the new accounts in Outlook (automatically) and all folders are present in Outlook.

Thanks

Đã được hỏi bởi firefox662 1 năm trước

Đã được trả lời bởi the-edmeister 1 năm trước

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New upadate Version 76.0 64 bit 05/05/2020 I believe keeps telling me to update even after I have done so.

Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no … (xem thêm)

Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no further info to restart so I go to about to restart it. Thanks

Đã được hỏi bởi maicokid 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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I cant open a PDF Document. I installt an acrobat reader, but it does´nt work.

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´… (xem thêm)

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´t work.Can help someone? Thank for help previously!

Đã được hỏi bởi a.butscher 1 năm trước

Đã được trả lời bởi lev-09 1 năm trước

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Profile info I copied from old version to new doesn't appear to have updated.

This evening, I was prompted to update to the latest version of Firefox, so I went ahead with it. I wasn't expecting it to create an entirely new install, rather than ove… (xem thêm)

This evening, I was prompted to update to the latest version of Firefox, so I went ahead with it. I wasn't expecting it to create an entirely new install, rather than overlaying the current one. I went ahead with the instructions to copy info from my old profile to the new, but when I close the new browser and relaunch, none of my old info (bookmarks, open tabs, etc.) is there. I had copied all the files listed in the article.

The old install was to the C: drive. I did not have enough space on C:, so I installed the new to D:. Looks like, in spite of that, the profile files went to the usual location on C:. I don't know if that is the issue or not, but I need some help figuring this out. Grateful for any guidance you can offer.

Jay Tucker

Đã được hỏi bởi bufo0892 1 năm trước

Đã được trả lời bởi bufo0892 1 năm trước

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Firefox icon disappears when I shut down computer

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back … (xem thêm)

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back to my downloads folder, double click on the "Firefox 75.0.dmg" file and re-install Firefox. Meanwhile, all my bookmarks on Firefox are lost and have to start everything anew like a new customer each day. My membership email is the only thing that is retained therefore day-to-day. I've checked the settings and have even made Firefox my default browser but that hasn't helped. I should add that I also have Express VPN. When I add Firefox to the ExpressVPN's shortcuts, again it stays there only until I turn off the computer. Meanwhile, Google Chrome and my email icons remain on the VPN startup window and don't go away as does Firefox. Jacob

Đã được hỏi bởi HAAvedissian 1 năm trước

Đã được trả lời bởi Shashank Shekhar 1 năm trước

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How do I uninstall multiple older versions of Firefox?

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-… (xem thêm)

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-bit. Simply clicking or right-clicking on the application name and choosing to uninstall doesn't work.

Actually logged on as Administrator (not Run As...). From Settings, Apps, Apps & Features, click Mozilla Firefox 59.0.2 (x64 en-US), click uninstall, error called "kernel32::GetLongPathNameW9w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" and below that a message "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

Again, actually logged on as Administrator (not Run As...). I go to Control Panel, right-click an old version, message"You do not have sufficient access to uninstall Mozilla Firefox 59.0.2 (x64 en-US). Please contact your system administrator"

As Admin Powershell command: Get-WmiObject -Class Win32_Product | Select-Object -Property Name . But it would not show any Mozilla applications installed.

Đã được hỏi bởi dghughes 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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How to migrate profiles when upgrading from one ESR minor version to another, e.g. from ESR 68.x to ESR 68.y?

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we wou… (xem thêm)

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we would like to upgrade from 68.4.2 to the current 68.8.

I am aware that as of Firefox 67 a dedicated profile version is used for each Firefox version (https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation).

I had assumed that as it is only a minor upgrade of the same ESR version a new profile would not be necessary, however it creates a new empty profile by default.

The suggested solution to use Firefox Sync is not an option as creating Firefox Sync accounts for all our users would even be more overhead.

Is it indended behaviour that new profiles are created for the same ESR (major) version? Is there a simple way to migrate existing profiles?

Thanks.

Đã được hỏi bởi junk-code 1 năm trước

Đã được trả lời bởi junk-code 1 năm trước

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All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (xem thêm)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Đã được hỏi bởi angusangus 2 năm trước

Đã được trả lời bởi Scribe 2 năm trước

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Firefox loads, runs, but will not open web sites

Firefox loads, runs, but will not open web sites. I have uninstalled and reinstalled several times. At one point I got when during installation, I got error "The code … (xem thêm)

Firefox loads, runs, but will not open web sites. I have uninstalled and reinstalled several times.

At one point I got when during installation, I got error

"The code execution cannot proceed because VCRuntime140...1.dll was not found. Reinstalling the program may fix this problem."

I reinstalled runtime dll from microsoft web site.

Now after firefox installation, Firefox opens but simply will not download any web sites. All other browsers do with no problem. However, I prefer firefox and would like to get this problem fixed.

Đã được hỏi bởi dietersims 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước