Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết
  • Đã lưu trữ

I have versions 37.0 and 37.01 installed.

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer ver… (xem thêm)

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer version? Installed plugins:

  • npAliSSOLogin Plugin
  • npwangwang
  • GEPlugin
  • Google Update
  • NPWLPG
  • Picasa plugin
  • 5.1.30514.0
  • nptrademanager
  • VLC media player Web Plugin 2.1.3

I run Windows 7 ultimate on a laptop Thanks for your answer..

Đã được hỏi bởi pendragon2 5 năm trước

Đã được trả lời bởi guigs 5 năm trước

  • Đã giải quyết
  • Đã lưu trữ

firefox does not load properly

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadii… (xem thêm)

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadiing and not showing images and email not loading properly. When i try to open addon pages or any other pages in firefox help they do not load properly .Also i cannot install any add ons for example print edit. I have checked that javascript is enabled and it shows it is enabled as true. I have included screen shots of this problem.

Đã được hỏi bởi Paul15 5 năm trước

Đã được trả lời bởi FredMcD 5 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I recently installed a beta version, how do I get back to non-beta updates?

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. H… (xem thêm)

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. How do I get back to the standard update channel?

Đã được hỏi bởi lendrum 5 năm trước

Đã được trả lời bởi FredMcD 5 năm trước

  • Đã giải quyết
  • Đã lưu trữ

i have unstalled firefox because it stoped working now there are folder for firefox i cant delete because firefox is running even tho i have uninstalled it ??

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already run… (xem thêm)

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already running even though there wasn't. so I tried uninstall reinstall and no change. so now have uninstalled again but there are still files and folder for Firefox on my pc, and i can not delete these files because it is already running? even though i have uninstalled?

Đã được hỏi bởi firefoxhasstoppedworking 4 năm trước

Đã được trả lời bởi FredMcD 4 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox crashes

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data: Nombre del evento de problema… (xem thêm)

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data:

 Nombre del evento de problema:	APPCRASH
 Nombre de la aplicación:	firefox.exe
 Versión de la aplicación:	43.0.1.5828
 Marca de tiempo de la aplicación:	56722c0f
 Nombre del módulo con errores:	IMM32.DLL
 Versión del módulo con errores:	6.1.7601.17514
 Marca de tiempo del módulo con errores:	4ce7ba53
 Código de excepción:	c0000005
 Desplazamiento de excepción:	0001a543
 Versión del sistema operativo:	6.1.7601.2.1.0.256.48
 Id. de configuración regional:	3082
 Información adicional 1:	7054
 Información adicional 2:	7054295172216ac85b189b6bf1ec3428
 Información adicional 3:	bcaa
 Información adicional 4:	bcaa3f59931f53c0be23efde05755397

OS is Windows 7 64 bit.

Đã được hỏi bởi markpalacio 4 năm trước

Đã được trả lời bởi FredMcD 4 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (xem thêm)

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Đã được hỏi bởi BAU14 3 năm trước

Đã được trả lời bởi FredMcD 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

error msg 55.03 not comp w/min>55.02, max<55.02?

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Plat… (xem thêm)

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

Đã được hỏi bởi aaron1978 3 năm trước

Đã được trả lời bởi cor-el 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phone… (xem thêm)

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

Đã được hỏi bởi dwat 3 năm trước

Đã được trả lời bởi Seburo 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I follow the How to Download and Install Firefox on Mac instructions but only get an empty page at the end of the process.

Several days ago, my Firefox stopped working. I would get this response: Hmm. We're having trouble finding that site. We cannot connect to the server at package.onesear… (xem thêm)

Several days ago, my Firefox stopped working. I would get this response: Hmm. We're having trouble finding that site. We cannot connect to the server at package.onesearch.org. I tried quitting Firefox and re-opening - with same result. I tried removing all Firefox software/icons from my Mac (Version 10.13.3) and downloading Firefox 58.0.2.dmg and followed the How To Download and install Firefox on Mac instructions, but the end result was a blank page from package.onesearch.org/ followed by a lot of characters. I did notice that the steps the download took me through differed in many ways from the How to Download instructions just mentioned above. When I try the Troubleshooting Information - Automatically add button, it takes me to an Add Ons screen with We're sorry, but we can't find what you are looking for. When I try "try these manual steps", there is no menu item called Help. In fact, there are no menu items at all. This is very frustrating. I am not tech savvy. I am 70 years old and live in Lexington, Nebraska, USA.

Đã được hỏi bởi dlynnwg 2 năm trước

Đã được trả lời bởi FredMcD 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I cannot install Firefox. I use Windows 7. I've tried to install Google Chrome and Opera. I could not install these browser either.

This is the message I get: XML-parsefout : onjuist gevormd Locatie: chrome://browser/content/browser.xul Regelnr.:3652, kolom 33: keepbroad#astttributeswhen-customizing=… (xem thêm)

This is the message I get:

XML-parsefout : onjuist gevormd Locatie: chrome://browser/content/browser.xul

Regelnr.:3652, kolom 33:

keepbroad#astttributeswhen-customizing="true"

Đã được hỏi bởi G.A.de.Jager 1 năm trước

Đã được trả lời bởi binaryninja 1 năm trước

  • Đã giải quyết

not able to search on firefox

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_… (xem thêm)

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_1.dll is missing, which I later manually added to system32 as well as sysWOW64. The problem started yesterday. please help

Đã được hỏi bởi shreyas singh 3 tháng trước

Đã được trả lời bởi FredMcD 3 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

when I updated to version 42 some how it got locked up trying to update the "update" log. the activity icon keeps spinning and the staus4ever addon bar stays ac

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I tr… (xem thêm)

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Đã được hỏi bởi lxllrl11300 5 năm trước

Đã được trả lời bởi guigs 5 năm trước

  • Đã giải quyết
  • Đã lưu trữ

[Tip / Information] When you download an upgrade does the original slow down?

I always use Firefox, but lately it's been acting funky; that is, about every 5-10 seconds it pauses (the cursor spins, so I cannot use it), and even when scrolling it do… (xem thêm)

I always use Firefox, but lately it's been acting funky; that is, about every 5-10 seconds it pauses (the cursor spins, so I cannot use it), and even when scrolling it does that. Driving me insane. So I thought I would try Internet Explorer, and it was fine. So, I went to my downloads, and I noticed two Firefox's. When I clicked on them, one was Firefox, the other Firefox 2. I have no idea why, but I must have been upgraded, or downloaded new version, who knows. Anyway, Firefox was the culprit, and Firefox2 is my old, regular friend. So, if you are having this problem, that might answer it for you.

Đã được hỏi bởi soricobob 5 năm trước

Đã được trả lời bởi cor-el 5 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed??

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firef… (xem thêm)

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?"

I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

Đã được hỏi bởi R0tten 4 năm trước

Đã được trả lời bởi R0tten 4 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot launch FF versions 43+ because "mozglue.dll is missing" - when it's not

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other us… (xem thêm)

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other users had the same problem, with some advice that AVG might be the problem. I found the mozglue.dll was in fact in Program Files - and repeated uninstalls and reinstalls of FF v50 with AVG also uninstalled made no difference. I (mistakenly) found that reusing my original install file of v43 then produced the same result - until I discovered that FF was updating my v43 to v47 within seconds of launching. I finally beat FF automatic updating to get to the Option "do not update," so I have a working, albeit old version of Firefox. Any advice would be welcome - while I fiddle with various workarounds of annoying warnings about my FF being out of date and its knock-on affect on add-ons etc. PS: I am very happily (and stubbornly) Windows XP Professional 64-bit sp2, but I suggest it's not my operating system at fault because other sufferers use a variety of OS. Thanks, Kevin in the UK

Đã được hỏi bởi Kev9b 3 năm trước

Đã được trả lời bởi FredMcD 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Đã được hỏi bởi mantloko2 3 năm trước

Đã được trả lời bởi cor-el 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

cannot install the best update candidate for package firefox-55.0.1-1.fc26.x86_64

OS Linux Fedora 26. While attempting to update, after the command "sudo dnf update" I get this message: "cannot install the best update candidate for package firefox-55.0… (xem thêm)

OS Linux Fedora 26. While attempting to update, after the command "sudo dnf update" I get this message: "cannot install the best update candidate for package firefox-55.0.1-1.fc26.x86_64

 - nothing provides nspr >= 4.16.0 needed by firefox-55.0.2-1.fc26.x86_64"

Đã được hỏi bởi Dutchpi 3 năm trước

Đã được trả lời bởi Dutchpi 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I accidently deleted my firefox.exe. how do it put back on my computer??? :(

I was getting annoyed with firefox constantly sending me updates when I just updated it last month. So stupid me deleted my firefox.exe and now I can't reupload anything… (xem thêm)

I was getting annoyed with firefox constantly sending me updates when I just updated it last month. So stupid me deleted my firefox.exe and now I can't reupload anything firefox. please help me.

Đã được hỏi bởi dmc1967 2 năm trước

Đã được trả lời bởi FredMcD 2 năm trước