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prime info Spot took over my Google Search Engine

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google… (xem thêm)

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch

Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?)

https://www.logicalplatforms.com/

I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

Asked by mauimauk 1 năm trước

Last reply by jscher2000 1 năm trước

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Cannot view PDF files in Firefox

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I h… (xem thêm)

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I have already changed the settings for "Portable Document Format (PDF)" under Options > General > Applications to be "Preview in Firefox" and I have also tried changing it to "Use Adobe Acrobat Reader DC". Neither seem to be working. It still downloads the file instead of opening it. I have also verified that there are no extensions that may be affecting the way the setting behaves, and there is nothing.

Asked by CoNiGMa 1 năm trước

Last reply by WestEnd 1 năm trước

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My adds on are back but are not showing or available

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add … (xem thêm)

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add a pic but could not - the Browse button accepted the pic but then just spun. I tried that 2 times.

Asked by deckerspence 1 năm trước

Answered by FredMcD 1 năm trước

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Add-Ons get removed frequently then reappear automatically after some time

Hello, I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't su… (xem thêm)

Hello,

I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons.

But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue.

Any help on it?

Asked by Scarletti19 1 năm trước

Answered by FredMcD 1 năm trước

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Want to Remove Webroot Filtering Extension

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have opti… (xem thêm)

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have option to remove like the other Addons. Webroot is no longer showing the check mark when doing a search. There is a clear circle where the check mark should be. I am not sure if this started when I updated to Windows 10 1903 or when going to Firefox 68? I have disabled and enabled Webroot Filtering Extension and that doesn't help, restarts don't help.

Asked by Jer 10 tháng trước

Last reply by user633449 10 tháng trước

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There is a thing called "prime point" that has taken over any browser that I go to and limits my choices. What is it and how do I get rid of it?

This looks to be some sort of gadget from Amazon that limits my browser choices whether I go to Google or any other browser. Annoying...

Asked by dervish12345 1 năm trước

Last reply by McCoy 1 năm trước

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Unable to use imacros add on in this newer version of firefox. Please design it to support imacros add on

I use imacros alot, but in the newer version of Mozilla firefox, the add on imacros is not supported, which makes me very sad. Please develop the version compatible to us… (xem thêm)

I use imacros alot, but in the newer version of Mozilla firefox, the add on imacros is not supported, which makes me very sad. Please develop the version compatible to use imacros add on.

Asked by SaiKiranChintha 1 năm trước

Last reply by McCoy 1 năm trước

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I keep getting "Warning: unresponsive add-on script" and can't find any way to stop it

Windows 7 Professional Firefox 64 bit stable, up to date Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow … (xem thêm)

Windows 7 Professional Firefox 64 bit stable, up to date

Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow computer.

I had a similar problem with "Warning: Unresponsive script" but was able to get rid of those annoying notices by setting dom.max_script_run_time to zero.

I do not want to stop the script, the add-on adds security. I just do not want to ever see one of these notices on that computer ever again. I have to deal with them dozens of times each day and only use the computer for a few hours. Each time it interrupts what I'm doing to take me to a different tab to slowly deal with the problem.

The problem isn't the add-on script being slow, its the computer being slow. And the fact that the warning gives me no way to disable it so I keep getting it time after time after time...

Thanks

Asked by Luke 1 năm trước

Last reply by Luke 1 năm trước

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It will not print a page. If I restart with no addons it does. disabling addons manually will still not print. How come_ How to find the glitch_

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print … (xem thêm)

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print so I am at a loss how to find what is offending it.

Asked by bazdmeg11 1 năm trước

Last reply by bazdmeg11 1 năm trước

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I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into th… (xem thêm)

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Asked by annnaplatt 1 năm trước

Last reply by McCoy 1 năm trước

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JS_Print add-ons is not showing in current version????

Here we click on this link:https://addons.mozilla.org/eu/firefox/addon/js-print-setup/ for downloading the "js_print add-ons package",it shows "Page not found".Please hel… (xem thêm)

Here we click on this link:https://addons.mozilla.org/eu/firefox/addon/js-print-setup/

for downloading the "js_print add-ons package",it shows "Page not found".Please help to download this add-ons.

Asked by linuxsridharansankar 1 năm trước

Last reply by James 1 năm trước

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The privacy policy web page of OurStickys addon is not loading. Is it safe to install and use OurStickys addon?

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so. The privacy policy web p… (xem thêm)

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so.

The privacy policy web page is not loading: http://ourstickys.com/privacy.html

Although, the privacy details in "About this extension" states that: "Privacy is very important to us. We do not store any sensitive information and we make sure that the information is not accessible by anyone. No third party web application, nowhere to register, nobody to trust your data with. NO DATA in any form will be shared with anyone."

I have read the Mozilla Add-on Policies which states that: "You must disclose how the add-on collects, uses, stores and shares user data in the privacy policy field on AMO" Link: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/AMO/Policy/Reviews#Data_Disclosure_Collection_and_Management

So, is it safe to install and use OurStickys addon?

Asked by jacob750 12 tháng trước

Last reply by jacob750 12 tháng trước

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After the latest update (today) my Easy Youtube Video Downloader Express Add-on is not working AGAIN!

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive. Is this going to be an ongoing problem every time Firefox installs an Update???… (xem thêm)

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive.

Is this going to be an ongoing problem every time Firefox installs an Update???? I have better things to do with my time than beat my head against a wall with these SAME continual problems.

I went to your support page (it also shows at the top of this page) and it sent me to a URL that was supposed to fix this problem and I installed that version. Mozilla Firefox 67.0 (x64 en-US) I rebooted and it STILL does not work.

I'm really struggling to be nice here. You knew that this was a problem from some months ago and you let it happen again. OMG.

In trying to get this add-on to work, I've disabled my other two add-ons then I Removed and Re-installed this Add-on and still it does not work. The download button appears but when I click on it, nothing happens. So what gives, this time? Is there ever going to be a permanent fix? I'm in the middle of downloading 5 youtube files that should have been done this afternoon, and now it is almost 11pm and who knows when/if they will ever get downloaded. I've wasted hours of my life on this! And you guessed it, it still does not work.

Asked by morlaine 1 năm trước

Last reply by Wesley Branton 1 năm trước

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I have firefox 67.01, is there a working youtube vid downloader add-on ?

PLEASE HELP BEFORE I GO INSANE. Firefox is great with a youtube video download add-on, recently Firefox was asking me to restart with the latest Firefox version 67.01, My… (xem thêm)

PLEASE HELP BEFORE I GO INSANE. Firefox is great with a youtube video download add-on, recently Firefox was asking me to restart with the latest Firefox version 67.01, My youtube downloader was working fine so I put the Firefox restart off till another day and continued for around a week downloading my favourite drummer vids, all was TickaDeeBoo until I decided to go for the latest Firefox 67.01 restart, now my video downloading days are over. I have worked my way through the list of add-on's only to find none of them do the trick. Every time I choose a downloader add-on I click on MP4 360 as it has the audio too, other options are with no audio, no good to anyone. Once clicked, my download destination appears, I click save to store the video in my downloads, in the top right hand corner next to View History & Saved Bookmarks etc is the downward pointing download confirmation arrow which lights up immediately but sadly shows as 0 MegaBytes. Where as when the add-on was working that same downloading arrow would only light up once it had truely downloaded the chosen video. Its really funny you know because about 2months ago I was using an add-on that would only bring up downloading options (MP3,MP4 etc) if you avoided clicking actually on the word "Download", In other words clicking not on the word but away from the word but still inside the box, how weird is that, but it worked everytime, sadly no more. I am a Drummer who follows the lives of my favourite world class Drummers, its great when an add-on works, sound & vision. But when its not working all I can do is record the audio and make do with that. I have been saving in my youtube play list all the video's I've not been able to download in the hope that some day soon that will all change for the better. I sincerely would be over the moon to have this feature back even if its just for a short while (until it all goes pair shaped again) TO THOSE IN THE COMMUNITY, ANY IDEAS ??? Kind Regards, Jonathan.

Asked by JohnDrums 11 tháng trước

Last reply by WestEnd 11 tháng trước

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My problem is jsprint setup not working jsprint setup most important for our work please fix this issue as soon as possible

My problem is jsprint setup not working jsprint setup most important for our work please fix this issue as soon as possible

Asked by Rajeev. 1 năm trước

Last reply by James 1 năm trước

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Some add-on information was lost after a crash

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (xem thêm)

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)

Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.

Asked by ZXNova 1 năm trước

Last reply by FredMcD 1 năm trước

Stop addons being disabled when PC has the wrong date

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as … (xem thêm)

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as visible in the screenshot)

And there is no way to re-enable them - I have to search for them again, go to the download site, and download them again. Yet the browser knows perfectly well that the date is wrong - so it should not be very hard to stop him from disabling addons during a period of wrong date.

Furthermore - there should be an option to re-check the validity of (all) addons which were disabled with 1 click, without having to re-download them.

Asked by b.gyulmezov 1 tháng trước

Last reply by cor-el 1 tháng trước

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FVD_Downloader_Module is hogging my machine - How do I resolve this?

This particular module (FVD_Downloader_Module) is hogging my machine. It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang… (xem thêm)

This particular module (FVD_Downloader_Module) is hogging my machine.

It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang the whole time.

Why does this module do this? Is there any way of stopping it?

The add-ons I have are Ant Video Downloader, Flash Video Downloader, My Video Downloader and Grab Any Media.

I am running Win 7 on a socket 775 motherboard with a 3.2gHz dual core processor and 4gb RAM.

I have discovered that this FVD module runs even when I am not downloading.

When I terminated the process the machine pretty well went back to running normally. Also when I terminated the process none of the add-ons worked.

I printed the Task Manager screen showing the module and the CPU percent, but can't seem to be able to paste it here.

Has anyone any ideas on this?

I have also noticed that Firefox itself is running three processes and not just one.

Any reason for this?

Asked by StuartAitchison 1 năm trước

Last reply by FredMcD 1 năm trước

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How to install add-ons from URL?

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_… (xem thêm)

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_options/Add-ons_in_the_enterprise" - described that I should specify the location of the xpi-file. For exemple, instal "uBlock Origin" by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d D:\Download\ublock_origin-1.18.6-an+fx.xpi

If I want instal add-on from URL? I try do this by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d https://addons.mozilla.org/firefox/downloads/file/1709472/ublock_origin-1.18.6-an+fx.xpi

But, nothing work! Is it possible to install add-on by downloading xpi-file from URL (AMO domain)?

Asked by yandreja 1 năm trước

Last reply by yandreja 1 năm trước