Diễn đàn hỗ trợ Firefox

After a a clean install of Firefox (It was a new windows installation BTW), I signed in with my Mozilla account to find out that my bookmarks and passwords are gone and I don't know why. - If there is any way of recovering my bookmarks I would appreciate your help to know it

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

Via Thunderbird, I sent x7 Emails to suppliers on 25/11/2, between 5pm & 5:45pm. From [email address]

All but one supplier received them, but bizarrely [email address] claim not to have received theirs ! Having created new passwords/login details for thunderbird c.9/1/25 I cannot now access the 'sent' email referenced above.

Please can you retrieve it & confirm that autotrader would have received it.

Thanks Kevin Brown Target Vehicle Sourcing Ltd.

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted them, rebooted, bookmarks were still in Firefox. Why is my personal choices saved to my Microsoft account.

Hi. I used braindead the backup function in the bookmark tab (see picture) After that all my bookmarks are gone. I thought its not a problem since im always sinced with firefox, but guess firefox already sinced my empty bookmarklist or i just dont know how to get the old one. I made a fresh windows install a few hours ago, so i guess i dont have a local backup on my pc. Kinda funny that Firefox does a backup right after a new install, but not when importing a bookmarklist.

Is there a way to get an old backup out of my mozilla account, or are 10+ years of saving bookmarks just gone?

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

I was working on my AOL left room about 15 minutes came back and from 4:30pm to 7:50pm my emails were missing. I had a load of sites on my browser and went into task manager it showed firefox (20) 1200MB of memory can you help me please?

I had to reinstall my operating system, and thought the Sync with the passkey would allow me to recover my saved passwords and bookmarks. But I put in the key I was given and nothing was recovered. Did I completely misunderstand how the Sync was supposed to work?

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it?

Thanks in advance.

I'm receiving this when I log on to Huffington Post. Never had this happen before. What's going on?

This page could not be loaded due to incorrect / bad filtering rule(s)  ¹of adblocker

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.