Diễn đàn hỗ trợ Firefox

Mozilla recently did some updates to Firefox.

I have just started my computer and went to Firefox and then to bookmarks, but they all have gone.

Anybody have a similar situation and how did you resolve the problem so as to restore all of your bookmarks.

Thanks in advance.

Bob R

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

Whenever my laptop starts up,firefox with all of my tabs always starts up with it. When i rose up earlier in the day and started up my laptop firefox with all my tabs opened up as normal,but this evening everything is gone. I had at least 20 tabs open and they were all important. There was no option to recover the tabs and this isn't the first time this has happened,this is at least the third time that this has happened after the last year and a bit. This is incredibly annoying and frustrating. Is there even any point in asking the community how this can be resolved?

I can not go to Spectrum, VRBO, my credit union and other web sites and fill I out any forms since the last update. What can I do? It's bad enough that I had to start using Chrome to get anything done

As a user of Firefox has been a good experience up till three weeks ago YouTube will not load. I cant play any of there videos this is been on going for three weeks. Ive asked you to fix it but so far you aren't doing anything about it. My operating system is windows 10 64 bits. Can you please look into this and get it fixed. Username: James Bond email [email removed]. Please get back to me and let me know what the problem is. Thank you so much. [unrelated YouTube link removed]

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back?

Thanks, Scott

Moderator note: This question has been edited to correct the formatting.

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

georgiasown.org does not fully function in firefox browser. The website opens but some of the graphics are missing and when I click on Log In nothing happens. This started about two weeks ago. Have been daily going to this website for over 10 years in the Firefox browser. I do not have this issue when using Microsoft Edge browser.

Don Ware waredew@netscape.net

Just updated my Firefox. I had a huge tab group saved, and tons of bookmarks. I've been using firefox for months, I didn't have an account signed in on the browser though. I updated it and it had to restart, and everything was gone when it reopened. I even clicked that it should reopen tabs after restarting, but it just opened to tell me to make a profile. It told me that they just introduced profiles, and it put me on profile 1, which looked brand new. No browsing history whatsoever, no bookmarks, my background that I set is gone, and I cannot find anythign at all. I had over 50 bookmarks, inclyding very imprtant links for a final paper, and I'm genuinely so upset. Multiple of those bookmarks were things for me to go back to read/watch later and I will literally not be able to find them. If anyone has any tips at all, I'd love them. I am so seriously upset right now and I'm just hoping its possible for that to come back.

I tried to add a website to the ALLOWED pages in Firefox settings but there is no ADD button anywhere. Where can I find it?