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Fullscreen Black Bars

Hi! I just moved over to Firefox from a different browser, and there this minor thing that I noticed. Whenever I put a video on full screen, it looks like it alters the a… (xem thêm)

Hi! I just moved over to Firefox from a different browser, and there this minor thing that I noticed. Whenever I put a video on full screen, it looks like it alters the aspect ratio of my screen? Like there are black bars at the left and right of my screen instead of it filled all the way. Its very minor but it bugs me every time. Is there a way to fix this or not? Thank you!

I am using a Macbook Air M2 btw.

Được hỏi bởi kingfrances160 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (xem thêm)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

Được hỏi bởi akikok99 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Logging In to a site

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from w… (xem thêm)

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from which I am unable to log-in.

However, if I do the same using Safari as a browser, I'm taken to a page entitled myid.telstra.com (with a lock symbol in front of it), from which I CAN log-in.

Can anyone offer an explanation. Note, this situation with Firefoix kind of happened overnight some period ago - I had been successfully logging in using Firefox for months/years befoe hand.

Được hỏi bởi angeloandglenys 1 năm trước

Được trả lời bởi angeloandglenys 1 năm trước

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Metamask support redirect me to you at Firefox

Hi Firefox Support, I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any iss… (xem thêm)

Hi Firefox Support,

I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any issues in Chrome. Based on this, Metamask Support believes the issue may be related to Firefox.

Here's what I've done to troubleshoot so far:

Cleared cache data in Firefox. Verified that I'm using the latest version of Metamask (34.0). Encountered an error when trying to switch networks with the message "unable to connect to Polygon." Confirmed that no other wallets are causing conflicts. I've attached some screenshots for your reference.

Given that I can connect to Metamask in Chrome and have already cleared data in Firefox and ensured I'm using the latest version of Metamask, Metamask Support suggested the problem might lie with Firefox.

Could you please help?

Thank you.

Được hỏi bởi artedys 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Why is my instagram session available in private browsing

Hi, I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I ha… (xem thêm)

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Được hỏi bởi pablo28 1 năm trước

Được trả lời bởi pablo28 1 năm trước

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can't sign in to mozilla support

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F link from a message to me in my email. Can't sign in . Keeps asking… (xem thêm)

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F

link from a message to me in my email. Can't sign in . Keeps asking me to register and rejects my registered name. For the last couple years, intermittently.

Được hỏi bởi metropical 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

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Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (xem thêm)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Được hỏi bởi spieltmit 1 năm trước

Được trả lời bởi spieltmit 1 năm trước

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Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (xem thêm)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Được hỏi bởi Jean Ferrante 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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advanced search using boolean operators

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blu… (xem thêm)

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blue whale -ebay That doesn't seem to work now, is there another method I could use?

Được hỏi bởi toobmany 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (xem thêm)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Được hỏi bởi AniTamar 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Mac OS - how to add extension shortcus to the tool bar

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stu… (xem thêm)

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stupid asking this question as I have added them previoulsy but just don't remember how it was done.

Được hỏi bởi ric9 1 năm trước

Được trả lời bởi Terry 1 năm trước

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New York Times Articles Won't Load

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on t… (xem thêm)

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Được hỏi bởi ed121 1 năm trước

Được trả lời bởi chris_mtl 1 năm trước

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Bank card friendly names

It would be great to be able to add a 'friendly name' to cards stored. I have personal, joint account and business cards saved, it can get a little confusing. Thanks No… (xem thêm)

It would be great to be able to add a 'friendly name' to cards stored. I have personal, joint account and business cards saved, it can get a little confusing.

Thanks

Noreen

Được hỏi bởi noreencollins1 1 năm trước

Được trả lời bởi Paul 1 năm trước

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Right-click menu appearing behind drop down menu - MacOS

Have had this problem for a couple of years now, across dozens of Firefox updates. Decided to finally make a post since have not been able to find anything online. Norm… (xem thêm)

Have had this problem for a couple of years now, across dozens of Firefox updates. Decided to finally make a post since have not been able to find anything online.

Normally not too much of an issue as I can edit on a different computer through Firefox Sync (or through the Bookmarks manager), just posting to see if anyone else has seen this before.

If I open a Bookmarks Toolbar folder, then right-click a bookmark to edit it, the contextual menu appears behind the open folder dropdown menu.

Issue persists even if I reset Firefox, or even completely uninstall / remove ALL its bits and pieces, reboot, and do a clean install.

Since I am on a Mac, I use the AppCleaner app from FreeMacSoft to completely remove an app.

This happens only on one of my two Macs. Have never seen this behavior on any other Mac (I work on dozens for work). Both my Macs also have Win 10 installs through BootCamp and those two also behave normally. I use Firefox Sync across 4 Firefox installs (2 Mac OS and 2 Win 10), an iPhone, and an iPad.

Screenshot enclosed below. Feel free to ask for any other info you may need. I recognize this may not be a Firefox issue. There seems to be a funky interaction between my install of Mac OS and Firefox. This occurs only with Firefox. All other apps exhibit normal menu behaviors.

Tech details: Firefox 117.0 Mac OS Catalina 10.15.7 running on mid 2012 15" MacBook Pro with 1 TB SSD and 16 GB RAM

Many Thanks!

Được hỏi bởi Carlos Perez 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Direct Links

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed… (xem thêm)

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed the settings for opening a new tab or window, and the one for "switch to it immediately" but it doesn't seem to help. How do I fix this? Thanks, A PS I'm on Mac OS 10.15.7 Catalina with Firefox 117.0

Được hỏi bởi annalulu 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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[Update] Allow web page to override a keyboard shortcut

The excellent answer here no longer works in Firefox 117.0 on MacOS. Unfortunately, that post is archived, so I cannot post an updated solution there. I would greatly app… (xem thêm)

The excellent answer here no longer works in Firefox 117.0 on MacOS. Unfortunately, that post is archived, so I cannot post an updated solution there. I would greatly appreciate if a moderator could add this post in the linked article, or at least link from there over to here.

For Firefox 117, the code needs to be modified slightly (two lines at the top need to be removed): ```

  //
  function ConfigJS() { Services.obs.addObserver(this, 'chrome-document-global-created', false); }
  ConfigJS.prototype = {
   observe: function (aSubject) { aSubject.addEventListener('DOMContentLoaded', this, {once: true}); },
   handleEvent: function (aEvent) {
     let document = aEvent.originalTarget; let window = document.defaultView; let location = window.location;
     if (/^(chrome:(?!\/\/(global\/content\/commonDialog|browser\/content\/webext-panels)\.x?html)|about:(?!blank))/i.test(location.href)) {
       if (window._gBrowser) {
         let keys = ["key_find", "key_findAgain", "key_findPrevious", "key_gotoHistory", "addBookmarkAsKb", "bookmarkAllTabsKb", "showAllHistoryKb", "manBookmarkKb", "viewBookmarksToolbarKb", "key_savePage", "key_search", "key_search2", "focusURLBar", "focusURLBar2", "key_openDownloads", "openFileKb", "key_reload_skip_cache", "key_viewSource", "key_viewInfo", "key_privatebrowsing", "key_quitApplication", "context-bookmarklink"];
         for (var i=0; i < keys.length; i++) {
            let keyCommand = window.document.getElementById(keys[i]);
            if (keyCommand != undefined) { 
               keyCommand.removeAttribute("command"); 
               keyCommand.removeAttribute("key"); 
               keyCommand.removeAttribute("modifiers"); 
               keyCommand.removeAttribute("oncommand"); 
               keyCommand.removeAttribute("data-l10n-id"); 
            }
         }
       }
     }
   }
  };
  if (!Services.appinfo.inSafeMode) { new ConfigJS(); }

```

Được hỏi bởi jonschz 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Firefox interfering with computer accessibility feature: mouse keys

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on… (xem thêm)

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on a new macOS Ventura machine, the arrow keys are interpreted by Firefox even though they shouldn't be; at the least corresponding box in "Settings" is unchecked.

How can toggle this behavior off?

Thank you, David Romano

Được hỏi bởi David Romano 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Some firefox addons ui language broken

After installing the addon FoxyProxy and Wappalyzer , its ui language was broken! if i copy those text form the ui and paste it anywhere it shows the correct text. other … (xem thêm)

After installing the addon FoxyProxy and Wappalyzer , its ui language was broken! if i copy those text form the ui and paste it anywhere it shows the correct text. other extensions dosn't have that problem. How to fix this?

Được hỏi bởi rxmehedi531737rm 1 năm trước

Được trả lời bởi cor-el 1 năm trước