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  • Đã giải quyết

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (xem thêm)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Được hỏi bởi pete_scott2 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Default search engine in Firefox

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down b… (xem thêm)

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down box for other search engines. How can I fix this? This is an initial installation of Firefox on a new Acer Aspire computer running Windows 11.

Được hỏi bởi clarissa 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã khóa

Firefox crashes after Windows 11 upgrade

I upgraded my Dell PC to Windows 11 yesterday via Windows Update, since support for Windows 10 is ending. Now Firefox crashes often when I close the browser. Everything… (xem thêm)

I upgraded my Dell PC to Windows 11 yesterday via Windows Update, since support for Windows 10 is ending. Now Firefox crashes often when I close the browser. Everything works fine while I'm using Firefox, it's only when I close the browser that sometime later I will get a crash message on my desktop. I have tried uninstalling Firefox and reinstalling it, and the problem persists. From what I can tell, there's some process which is ongoing after the browser is closed, which isn't terminating properly and that's why it's crashing. I have submitted several crash reports, but don't know how to post them here.[bp-2e2d8f06-4c87-43a6-8b32-b0f5a0251006]

Được hỏi bởi SuMo Bot 2 tháng trước

Lần cuối trả lời bởi SuMo Bot 2 tháng trước

  • Đã giải quyết

Disable the sidebar, again

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is: Go into about:config in the address bar, search … (xem thêm)

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is:

  • Go into about:config in the address bar,
  • search for sidebar.revamp,
  • set it to false.

From this Reddit thread.

Mozilla. Please do not reset the `sidebar.revamp` for those of us that have gone to the trouble of removing it. Thanks.

Được hỏi bởi lachlan.simpson 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã khóa

Lost Library Bookmark Folders

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if… (xem thêm)

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if there were a search function, but will take a step-by-step solution. Thanks!

Được hỏi bởi shopinguy 2 tháng trước

Lần cuối trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (xem thêm)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Được hỏi bởi nerkalis 2 tháng trước

Được trả lời bởi nerkalis 2 tháng trước

  • Đã giải quyết

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (xem thêm)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Được hỏi bởi Eris 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã khóa

Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (xem thêm)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Được hỏi bởi 3OldeSaoirse 2 tháng trước

Lần cuối trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (xem thêm)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Được hỏi bởi bddiego 2 tháng trước

Được trả lời bởi Mark 2 tháng trước

  • Đã giải quyết

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (xem thêm)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Được hỏi bởi Adnan Catovic 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Bookmarks

In your previous version of Firefox, I could click on "Bookmarks" above the search bar to see all of my bookmarks listed. Is that capability still available? I don't wa… (xem thêm)

In your previous version of Firefox, I could click on "Bookmarks" above the search bar to see all of my bookmarks listed. Is that capability still available? I don't want my bookmarks showing in a toolbar. Thank you.

Rob

Được hỏi bởi r.winborn 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

location

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct locatio… (xem thêm)

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Được hỏi bởi mblawent 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (xem thêm)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Được hỏi bởi hf_alexander 2 tháng trước

Được trả lời bởi hf_alexander 2 tháng trước

  • Đã giải quyết

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (xem thêm)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Được hỏi bởi artyfitz 2 tháng trước

Được trả lời bởi James 2 tháng trước

  • Đã giải quyết

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (xem thêm)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Được hỏi bởi sakissiatras 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước