Diễn đàn hỗ trợ Firefox

Zniknęły mi zakładki (nie ma ich ani na pasku, ani jak wejdę w zakładki- w ustawieniach i w zarządzaniu zakładkami). Hasła te co były zapisane mam dostępne na moim koncie.

Hi, I'll try to explain exhaustively my problem and what I've tried.

While looking at adding a new profile, I made a mistake and deleted the actual profile. Firefox immediately shut, and I made the mistake to open it right after...

It started from zero, as it had no profile to go into. Creating a new profile in the same time. I did this a few time, nothing changed obviously. I went to the AppData/Roaming path to find my old profile, which wasn't there anymore. I then managed to recover my profile files thanks to Recuva and EaseUS.

But now, I'm stuck. When adding the files in the newly created profile, it seems to roll back to the profile creation prompt (like import stuff from other browsers etc.). Copy/pasting only the desired sessionstore or the previous backup doesn't work either. It also tried to put the "good profile" in the Profiles folder. Firefox didn't recognize it, and I couldn't create a new profile from this folder in the Profile Manager as it said "this name is already used" etc. (it's a default-release) I then tried to edit the profiles.ini and install.ini to force Firefox on the wanted profile. Which succeeded and failed at the same time: it opened the right profile-folder, but without any session, bookmark... and back again to the profile creation prompt. And created a new empty sessionstore, prefs, etc.

Then I'm left with my recovered backup files and no idea how to import them...

Any help will be warmly welcomed! Cheers

Mozilla usually doesn’t restore all the windows I’m working in; when I open it, it only restores a few of them. I usually use the ‘History’ > ‘Recently Closed’ > ‘Reopen All Windows’ option, but this time not all the windows I need are being restored. My most important window, containing 1,000 essential tabs for various articles, hasn’t been restored, and it seems as though I have absolutely no chance of finding it at all; I don’t even have a ‘Restore previous sessions’ button. I don’t know how to get that window back, because restoring the tabs one by one would take an age and I’d probably lose a lot of them (it’s very important that these were tabs, not bookmarks). What should I do?

I restarted Firefox today to find you have removed all my 100+ tabs, which I had arranged in folders, and replaced the vertical settings I had with Tree Style Tabs, which in the past has always run slow. I was greeted with childish graphics inviting me to set up a profile and offering me an introduction to Firefox. I have been using Firefox for years, mostly happily, until you screw up the view I had spent hours setting up. You are turning into a cheap Microsoft but with even less consideration for your users. Will you correct this or do I need to search for a new browser? Francis Shennan, LL.B Writer, journalist and law lecturer.

So far hate new Firefox that I have been forced to switch to - very annoying and such a waste of my time trying to sort out my bookmarks. May make me switch to Edge or something.

Followed the instructions - C:\Users\name\AppData\Roaming\Mozilla\Firefox\Profiles\ - found a backup but no information as to how to get the bookmarks into the new Firefox?????

Many of us are older users and perhaps not so savvy as to how to do this.

And so it would have been nice if Firefox could have been more "nice and be specific" with this forced change over.

Thank you

Old laptop died , its not repairable, but the SSD Hard drive is OK , all the data on it and software is intact , but only thing I cant find or access is Firefox bookmarks and thats bad as i use them for my work ...what can i do to recover my bookmarks ???

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do a factory reset but select the option to keep my files & everything will be fine. Which I did. I did the reset & logged into my Firefox, only to find that NONE of my passwards had saved. It had asked for a 32 Key code but I've had this account for years & years & years and have never once been given a 32 key code. I thought maybe it was an option for future password reset so just clicked on 'next'. Well my bad, that was the dumbest thing I've ever done because all my passwords have been wiped & I've only managed to recover a tiny handful but most of them seem to be gone for good. Is there any hope of recovering? I thought because I had a Firefox account then that would be that, everything would be saved in the that account. Really wish I knew about the code thing, I wouldn't set one up if I knew. I think my biggest lesson from this is don't full trust the Microsoft guy if he makes it sound super easy & fuss free!

I think that this recent update removed all of my tabs and tab windows, it has done this before and I don't understand why, I have the old update session file still (The 11/11/2025 One) and I tried to use that one to bring the tabs back by putting the file in the sessionstore-backup folder with no other file in it, but they didn't come back. I am genuinely confused as to why it doesn't work, I have renamed and deleted sessionstore.jsonzl4 files but it still comes up as a new session.

HELLO,

the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and personal websites saved in all my folders, ans all my favorite websites saved in my recent activity, so i want all them back ASAP so how do i do that?

this is urgent that someone fixes this asap , so it would be much appreciated for you to fix the issues as it was your update that done it.

thank you

regards, natasha.

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

I posted a question in here two days ago because my firefox wouldnt open anymore i got a follow up answer telling me to give the crash id but never got a follow up after i sent it . i tried shuffling between profiles and in the end got it working but today my pc had a crash while firefox was open and it had to restart when i tried to open firefox its as if i just installed it and i dont have any backups to be honest i tried checking the appdata folder and there is a profile folder that seems big enough that it might be mine but it doesnt seem like firefox is reading it for some reason i tried switching the data in the profile folder that firefox is considering but it didnt work .

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You