Diễn đàn hỗ trợ Firefox

Hello,

I had been using Firefox as my default browser for a few years ... around 4 weeks ago i had some updates on my work's laptop and somehow i have lost my saved passwords for websites that i use regurlarly.

is there a way of accessing them again ?

Kind Regards

Jon-Paul

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password is not listed in clipboard history 4. Password CAN be pasted within Firefox browser (including separate window) and separate applications 5. Copying another piece of information overwrites the item like normal a typical clipboard tool is supposed to work; you just have to copy it again if you need it again instead of opening Clipboard History.

What it affects: - Copying and pasting multiple passwords to a document, other password manager, or etc. is simply more cumbersome. - When managing multiple logins for the moment, it's easy to get confused (Is the password I just pasted for this login, or the last one?)

Obviously this isn't a big deal, and I am more so wondering if it's a bug or if it's meant to be restricted in such a way to increase security or something.

AGAIN, IT SEEMS I LOST MY PASSWORDS AND CONSTANTLY HAVING TO CALL THE COMPANIES TO VERIFY IT'S ME? EVERYTIME I TRY TO DO THIS NOW IT SAYS "DOESN'T RECOGNIZED EMAIL?

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

I use firefox password manager and have for years. I did not change my password in password manager but I can no longer edit or view my saved passwords. A box comes up asking me for my password but it keeps saying it is trying to allow me in to view my saved password but nothing happens. However, firefox still uses the saved passwords for all 37 of my saved sites and works to allow me to log into saved sites without hesitation. I tried changing my password to password manager and it tells me it changed the password but it will still not allow me to edit. When I click the edit button nothing happens. I have tried over and over and over. I often used my firefox password manager to go in and look up passwords to use on my ipad. I hope you can help. Thank you

Password Manager will not save a URL larger than the first few words (base URL). But the site necessary to login contains more directions after the "xxx.com", and Password Manager truncates everything after the ".com" so it will not return to the proper site to login.