Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết
  • Đã lưu trữ

How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (xem thêm)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Được hỏi bởi jos.bonilla 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

file downloads

Recently pdf files I download are getting saved in my Downloads folder automatically. They are also opened in Adobe Reader as specified in settings. I don't know what ver… (xem thêm)

Recently pdf files I download are getting saved in my Downloads folder automatically. They are also opened in Adobe Reader as specified in settings. I don't know what version this started with but it didn't always happen. I don't want these files filling up my Downloads folder so how can I prevent this?

Được hỏi bởi flash33 1 năm trước

Được trả lời bởi Terry 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (xem thêm)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Được hỏi bởi 1971robby 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Access to HSBC online banking

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their s… (xem thêm)

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their site now requests a security number generated on one’s phone using the HSBC App (it used to be a random number from an HSBC supplied handheld device) which then has to be input via my Windows 10 PC to access my data. If I use Microsoft Edge as browser, everything works fine, but when I try Firefox my system just hangs after I’ve put my bank ID into the HSBC opening page (the first security step) and simply never opens the next HSBC page which would ask me to generate the said code on my phone. Seems a browser related problem. Any ideas why Edge works but Firefox does not?

Được hỏi bởi keith.pottinger 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox Browser

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever c… (xem thêm)

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever come up as my browser. It is loaded among many other apps (?). I used to call them programs (?). I get Edge, Chrome, Bing, and others, none of which I want or ask for. They just seem to appear randomly.

Được hỏi bởi Kandra Hahn 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Word file has no application to open it.

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file… (xem thêm)

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file format docx and doc. But neither are recognised as a valid file type. I realise that Microsoft is a bully and Mozilla may be trying to discourage its use, but I and the students are stuck with Word. How come docs and doc are invalid and how can I persuade Firefox to open them?

Thank you

Được hỏi bởi cvhorie 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How to recover passwords from logins.json-1.corrupt?

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder. Renaming it … (xem thêm)

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Được hỏi bởi DVS75 1 năm trước

Được trả lời bởi DVS75 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (xem thêm)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Được hỏi bởi dasmit 1 năm trước

Được trả lời bởi Terry 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Multiple settings are greyed out

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the se… (xem thêm)

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the settings are still locked. I have reset it many times and haven't installed any extensions. I can't find anything online about this.

Được hỏi bởi enziqo 1 năm trước

Được trả lời bởi enziqo 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (xem thêm)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Được hỏi bởi brw111 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

In Firefox 99.0.1 I can't find how to enable the Title Bar. I'm experimenting with the Window Titler add-on.

The instructions for the Window Titler icon suggest to turn on the Title Bar (with the Firefox icon, usually shows title of active tab, but would presumably show the Wind… (xem thêm)

The instructions for the Window Titler icon suggest to turn on the Title Bar (with the Firefox icon, usually shows title of active tab, but would presumably show the Window Title if one was assigned). I can't find how to turn it on in version 99.0.1. It's not where the instructions for Window Titler said to look (managing the Menu bar or the Bookmarks bar). Any suggestions?

Would love for this feature (named windows) to become a normal part of Firefox. I wouldn't mind having the Title Bar anyway; at the cost of a few pixels, I would have something to grab onto when moving windows around that wouldn't accidentally do something to a tab.

Được hỏi bởi lake44me 1 năm trước

Được trả lời bởi user104147805413306348376805769878442569366 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

certain characters show up wrong on homepage

I have seen this in some past versions of FF It usually goes away after a few upgrades Instead of whatever it's supposed to display, you can see that it shows some ra… (xem thêm)

I have seen this in some past versions of FF It usually goes away after a few upgrades

Instead of whatever it's supposed to display, you can see that it shows some random characters.

Annoying. I dont even remember what it's actually supposed to show

Được hỏi bởi j45000 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email.

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome … (xem thêm)

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome or Edge. I thought it might be because of my adblocker (Ublock Origin) so I turned it off, but the black rectangle still covers part of my messages (and I have Ublock on Chrome, too, with no problem viewing Outlook).

The rectangle covers only a portion of the messages. When I scroll the message, the black rectangle remains stationary and the message scrolls behind it, thus revealing the portion previously covered by the black rectangle (a different portion of the message becomes covered).

I tried to take a screenshot to show the black rectangle covering part of the message. Amazingly, even though the black rectangle is there when I take the screenshot, the screenshot itself does not display the black rectangle....instead the message appears in the screenshot without being partially covered by the black rectangle.

Được hỏi bởi reiter2000 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop w… (xem thêm)

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Được hỏi bởi qwqdragon 2 năm trước

Được trả lời bởi qwqdragon 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How to stop fire fox from attempting to download update 99? I am on limited amount of download time.

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.… (xem thêm)

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

Được hỏi bởi Dunbar 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How do I turn new download notification off?

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area wh… (xem thêm)

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area which stays there until I manually remove it. In the past I only saw an activity up there when I downloaded programs to my downloads folder, but not when I simply saved an image or video to my other locations. I do not want this stupid dropdown notification appearing, and it's getting bigger and bigger the more pics I save, how do I turn it off? It's ridiculous. I save videos from twitter and images like memes all the time and never have this happen, it just saves it and there is nothing more going on to worry about (which is what I want), it's only started today after the update so it's a new feature. I looked in about:config but I could not work out which setting it is so didn't touch anything. Thanks for your help.

Được hỏi bởi lee.wilshier 2 năm trước

Được trả lời bởi cor-el 2 năm trước