Diễn đàn hỗ trợ Firefox

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Hello, recently I am having a problem with updating addons on Firefox (Windows, 106.0.3 (64-bit)) for few days now. When I click "Check for updates" it's stuck on checking for much longer than usual and then says that there are no updates available, but when i go to Browser Console it shows me an error message:

"addons.update-checker WARN HTTP Request failed for an unknown reason"

I have tried:

1. changing dns
2. clearing cookies and cache
3. creating "extensions.update.requireBuiltInCerts" preference with false value
4. restarting firefox in safe mode
5. checked HOSTS file
6. enabling auto addon updates
7. reinstalling firefox

I am really not sure what could be causing this. BTW i can install addons from https://addons.mozilla.org no problem. Could it be on your end?

I have a new computer running Firefox on Windows 11 version 23H2. Firefox often crashes when entering or exiting full screen. I've seen that people have this problem when playing videos, but my problem is not related to that. It seems to be random, not related to any specific website or function. I've been using Firefox for years, never had this problem before. It's driving me so insane I'm considering switching browsers, but would rather fix the problem, if possible!

When I upload the photos using Mozilla they becomes less saturated. The browser changes the color of the photos itself because when you download the photo back to a computer and compare it with original one in the photo viewer, the difference is noticeable. After some research, I found advice to use the gfx.color_management.mode set to 0, it helped, but the photos after upload looks over-saturated, but only in Mozilla. In other words, the photos after upload looks over-saturated in Mozilla (the way the browser displays them) but the browser does not change the color of the photo itself as it was before, because there are no any difference if compare with originals after download to a pc. I attached an example, but did changes in the third photo on purpose just for reference, because as I said earlier, the colors of this photo are displayed normally in all other programs except Mozzila, I just wanted to show how it looks in Mozzila.

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN:

2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1wqd5roGoLrrc92GowtY2Rwkb2255821536##7637873208

SUMMARY : I would like to disable all animations/twinkles/flickers/waves that indicate some elements inside a Web page are missing and are being loaded. I think all these "animations" make my computer lag.

Hello,

I would say that since Firefox 89, my browser has begun lagging like hell when it loaded some rich Web pages. And I have the impression it is worse with Firefox 107. When I'm saying Firefox lags, I mean it uses heavily my CPU (over 50%), and Firefox is almost unresponsive (for complex Web pages. For Wikipedia or Amazon, I don't have any trouble for example). I have to wait for Firefox to finish to load the full Web page and to display all elements before the usage of my CPU gets back to 1%. And it can take several minutes for some sites/pages.

The problem doesn't come from my connection. And the trouble doesn't come from sites I'm visiting because once all elements are loaded Firefox is responsive.

More precisely, for some sites, when I start loading the page, Firefox replaces missing (i.e not yet displayed/loaded) elements of the page with a rectangle of the same size of the element and each one of these rectangles are slightly flickering to inform me that AT THIS PLACE there is an element of the same size that is going to be displayed. When I'm saying "flickering" I could say it looks like a rectangle with a gradient of gray that is "waving" slowly. Sometimes it's a very light gray, sometimes a dark gray. It depends of the sites.

And all these kind of "animations" are killing my computer. And I would like to totally disable these animations/twinkles/flickers/waves. For example, would it be possible to replace the color gradient animation with a static pink color ?

I have a 10 years old laptop with iGPU (an Intel i5-2410M exactly) without discrete GPU. That doesn't help. I know. For me the trouble comes from there. But currently I can't afford buying a new laptop. I think all my drivers are up to date as my Ubuntu 20.04 is up to date.

WHAT I'VE TRIED WITHOUT SUCCESS 1. I removed ‘.mozilla’ folder in my profile (i.e the folder that contains all addons and customizations) 2. Firefox in Safe Mode 3. I disabled hardware acceleration 4. I've tried Firefox uses too much memory or CPU resources

I really would appreciate your help because now, surfing on some sites becomes a big pain and I'm becoming mad (LOL).

Thank you in advance :)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there could easily be more which I have not yet tripped over. The home page will open, but trying to open anything under it (account, login, search etc.) results in a plain white page with no data. I can operate the site normally on Chrome or Safari so it is clearly something in Firefox settings. I have tried to install a back version (107) to check that the latest uplift didn't introduce any undesirable attributes. I cannot see any settings which may be causing this so any hints or suggestions from the community would be greatly appreciated.

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. I tried a couple of times on that file, and every time the download failed just before the 4 GB total appeared in the download notice section. I checked online to see if others were having the same problem, and I found a few who were, but there was no solution posted. Is this a specific feature of Firefox, and is there anyway to increase the file size limit in your browser registry?

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help me understand how to fix it. As the video bug only happens in firefox. And not in other browsers such as brave or edge. i also se that other people have the samme issue exampel https://support.mozilla.org/en-US/questions/1429053.

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

Hi there, Ever since I have installed the new translator function it has been really messing up several different pages. Specifically when begin typing, the translate logo appears. It's impossible to delete characters without writing over existing text. The characters don't get erased. I cannot find the translation add-on in add-ons so I can't get rid of it. It is super annoying. Any help would be very much appreciated. Thanks!

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you