Diễn đàn hỗ trợ Firefox

I followed the instructions to set a security and there is no option to do it. I need to be able to login to all of my gmail accounts. The correct password was used, and is shown when I click the key icon and is accepted on other browsers. What is the problem and how do I fix it?

Hello, about 3 - 4 weeks ago I used my Yubikey to login to a secure site via Firefox. Yesterday I again tried to login to the same site using my Yubikey and failed. An error messaged appears as per the screen shot. I then tried another two browsers (Edge, Vivaldi) and succeeded in using both browsers to login using my Yubikey. I also was able to login to (using my Yubikey) the same site via Firefox on my laptop without issue. My two firefox apps are not linked in any way. Has anyone else had this issue and know of a way to fix the problem?

I manged to find and lose a reddit post that discussed the same problem. In the end the reddit author said it was a windows issue and fixed via the settings app in windows. I have tired this but this doesn't appear to work. Regardless I am also reaching out to the Windows community to see if they can help.

Thanks all.

I have been getting problems with profiles under 2 separate account after trying org my work in to workspaces in a recent transfer to Linux mint. Some of the obstructions did not make sense such as enter your email and we will ask things only you know in attempting to check what was wrong with my pass. But the interface will simply not respond getting me stuck unable to proceed. So went on my handsets that corresponding to these two profiles to sort why correct pass was not opening the way. In one of them it simple and one reason I don't like so-called rec key. The 2nd required rec key and after keying that long thing I was able to see the pass and it is what it is. Now however my rec key needs replacement so click download which broughtbup indicating it was download but nothing. Went and my download folder, notification , even Documents... Nothing as I am sure this may lead to problems in the future of not soon and wanting to get my organising over asap, I want to tell somebody in charge to help address the problem

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor identification function. When the page opened the place to enter the code it looked like the image that I have attached. I could not enter the code supplied by Autodesk as FireFox kept trying to get me to do something with email masks. Is there anything I can do to fix it?

I'm trying to log in on a new machine, but when Firefox sends the 2FA confirmation code, it never arrives. I whitelisted accounts@firefox.com, but that makes no difference. Is there a way to turn off 2FA? Is there another solution?

I am unable to use passkey with the 150.0 (64-bit) update of firefox. I get a message "The operation is insecure." when trying to create a new passkey and when attempting to use a passkey that has worked for months I now get "Passkey authentication error: The operation is insecure." Unfortunately the same day Microsoft patches were also applied, KB5086096 KB5086097 KB5091596 KB5082417 and KB5083769, 26200.8246 which could also the the problems, but firefox is reporting the error, so I am contacting you. This in on a Windows 11, version 24H2 system.

What happened: 1) I wanted to create a Passkey for a website and store it in Bitwarden. 2) Bitwarden pop-up opened, but while exploring the options, I accidentally clicked on the option "Use your device or hardware key: Always for this website". 3) Windows Defender dialog popped up with the options "iPhone, iPad or Android device" and "Security key" 4) I backed out of the dialog window 5) I clicked the button to create a Passkey again but going forward only the Windows Defender pop-up appears

The problem: I now cannot create a Passkey to store in Bitwarden on a specific website, because I accidentally clicked on "Use your device or hardware key: Always for this website".

What I've tried that didn't work: - looking through Bitwarden settings - deleting Firefox cookies - doing the same thing in Private Browsing - asking AI and looking through about:config, about:preferences and about:logins, as well as trying to find profile files related to webauth

Found workaround: - creating the Passkey from a different Mozilla profile

I would still very much like to be able to undo the "Always for this website". Is there a way to do that? (Attached images were captured later when recreating the situation.)

One Home/House. Two PCs. a. WINDOWS 1O b. LINUX 22.3 Both share One Mouse One Keyboard One Monitor. I have a FIREFOX account and have joined both PCs to MOZILLA. I have activated, deactivate and successfully used FIREFOX SYNC. I keep getting emails from MOZILLA stating that someone else signed on to my email acct. and a MOZILLA supplied a 6 digit code to confirm. I know it was me, so I confirm using 6 digit code and no problems. My question is. Who, How or can I inform so MOZILLA/FIREFOX recognizes both PCs. Also. Have been thinking about purchase of a YUBIKEY/KEYs for security. I know, for loss prevention, it is best to purchase 2 Keys. But can a single YUBIKEY be shared on both PCs. Or, do I need to purchase separate keys for each PC? So 4 Keys... 2 Keys for the WINDOWS 1O and 2 keys for the LINUX PC?

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:

   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
2. Numbered list item Login successful with another account not protected by 2FA

Note that:

1. Numbered list item cookie allowed;
2. Numbered list item using newest version;
3. Numbered list item protection set to standard;
4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Hello Roblox Support,and Firefox

My name is Ayah, and I’m having trouble accessing my Roblox account. After I accidentally clicked on a suspicious link, I was logged out and now I’m being asked for a two-factor authentication (2FA) code that I don’t recognize or have access to.

I believe my account may have been compromised, and I no longer have control over the 2FA settings. This account is very important to me, and I would really appreciate your help in recovering it as soon as possible.

Could you please help me disable the unauthorized 2FA or restore my account?

Thank you for your support, Aya Ghtasha

User Liliana_7544 Gmail [email address]

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

Dear,

i opened my firefox and found my self logged out automaticly

and when am trying to login and enter the activation code sent to my email i recieve this msg

You’ve tried too many times. Please try again in 5 minutes.

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not work. I have tried several authentication apps but i am always returned with the same error message whenever i enter in my code. "Invalid two-step authentication code". Is their a fix to this, so far i tried using google authenticator and DuoMoblile. Thanks