Diễn đàn hỗ trợ Firefox

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to get the PIN because Plusnet closed down our email account without telling us, so my old email address is no longer valid.. We now use Gmail. But I can't change my email address on Firefox as it wants to send the link to my old email address, which no longer exists.. I have a secondary email address on my account, but it goes to my phone, and I don't do emails on my phone. I tried to change it, but to do so, Mozilla want to send a link (or maybe a pass number) to my old primary email address, which no longer exists.

What can I do?

If you are going to email me, please use my new email address: DougRoss70@Gmail.com Do NOT try to email me at my old email address:

For whatever reason, saved passwords are visible on right click even if you have a Primary Password created. This defeats the purpose of a Primary Password entirely, so I have to figure out how to disable it.

I've tried group policy and about:config edits but the settings have all changed and no longer work from previous how-tos on the internet.

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a primary password to secure my saved passwords, so this never should have happened. Turning off this setting also prompts for the Windows password. In v151, I recommend that Firefox allow the primary password to be used instead, for both managing passwords and turning off the "require device sign in" setting.

I can understand trying to force password security and encryption upon users who do not have a primary password set, but that should have been accomplished by prompting the user to set a primary password. Users with primary passwords should have been excepted from the change. "Require device sign in" should never have been an option - local system passwords are not designed for this use, and no consumer-grade app should have access to them.

As a CISSP I never recommend that anyone use browser-based password managers at all, but I do use the Firefox one for some non-critical sites. This discovery has been an annoyance, but worse, it reveals a poor understanding of security on the part of Mozilla.

As stated above, recently everytime I want to go to a sign in page on Firefox, a pop up asks me for my Mozilla password. I have to close the box and continue. Pls help!!!

I went to view a password and a dialog box pop up saying that I need to sign in to my Windows Login Credentials which apparently I do not know as it will not let me in. Tried my Microsoft office and also locked out. Will let me change my master Mozilla Log In and auto fill but can not view. How can I disable this

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

I receive multiple password requests when using the Firefox browser. Every website, every link change, every everything? How do I turn Firefox's password requirement off?

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passwords are visible in Firefox except for the passkey which I can't seem to delete. I need to either see it or delete it. Also, it won't do any good to send a response to the e-mail linked to Mozilla. I had to create a new temporary account to try to get MS to restore my hotmail.com account. The storing of Passwords by Firefox is not helpful to me & I do not want it & need to turn it off. Thanks for help in this multilayered mess of software I'm using.

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re enter them every day. How can I fix this?