Diễn đàn hỗ trợ Firefox

Hello,

sync and account email i want to login - i know the password but i never get the code for verify to login on my mail.

its not in spam, unwanted or anything else. i tried it many times now but i never get any mail so i cant login anymore.

how should i ever get access to my account again? because there is no other way..

My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, please advise urgently.

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

Hi,

I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only after a few hours. So it's too late to enter it.

Best regards

Friedrich

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

I used to log into my Vanguard account until, maybe one month ago. Now it requires me to take a picture of a square box with my mac desktop computer. Don't know how to do that. Can I use the old Fire Fox update?

Lost access to 2-step verification and recovery codes

Which topic best describes your question:

Sync and Accounts

How can we help?

Hello, I’ve lost access to my Firefox account because I don’t have the 2-step authentication code or recovery codes. I can still access my registered email address associated with this account. Please help me recover or reset my Firefox account.

Thank you

Bonjour,

Pour accéder à mon compte vous envoyez un code par mail à utiliser dans les 5 mn sauf que cette adresse mail est obsolète et je reçois les mails avec un décalage très important, ce qui ne me permet plus d'y accéder. Comment faire svp ? je souhaite conserver toute mes informations et pouvoir basculer sur une autre adresse qui fonctionne en direct

Merci

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for.

I don't have, and think I never had, an authenticator app. So how is the replacement MacBook requiring 2-step authentication that requires an authentication app before I can sync to my Win 10 websites? I am new to the MacBook, and it would help to know if it has an authenticator app, and how to get it to work with Firefox.

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an email, then I go look and there is no email. Tried many times to no avail. Other websites too, like, click the save 10% coupon then we will send it to your email entered on the website. No email received. By the way it doesn't seem to be a pop up blocker issue.