Diễn đàn hỗ trợ Firefox

Over the last week or so I have been unable to receive my CenturyLink email through Mozilla Foxfire. I am having to use Chrome to receive & send my emails... Help anyone?!

bp-dd2d4b62-c242-48c7-9ed9-3af1a0210326 26/03/2021, 7:25 a.m. View bp-1c826aab-3029-49aa-8968-2ef9e0210326 26/03/2021, 7:25 a.m. View bp-d6f78314-01b0-428e-976b-f9a590210326 26/03/2021, 7:24 a.m. View Tabs crash often, not sure why? Does it have something to do with MSFT no longer supporting Win7?

bp-8c0f3800-e576-4486-aa9c-b7bd60210326 26/03/2021, 7:24 a.m. View bp-28bd7c7d-dec9-402d-b135-4e91e0210326 26/03/2021, 7:24 a.m. View bp-ac272e36-5096-40c1-a62e-057c00210326 26/03/2021, 7:24 a.m. View bp-09abc65f-a36c-4647-a5f3-b7d7c0210303 03/03/2021, 7:25 a.m. View bp-07b84df2-c071-4b5f-ab68-e99900210303 03/03/2021, 7:25 a.m. View bp-fa4e5560-425e-4675-bb57-7fb900201120 20/11/2020, 8:27 a.m. View bp-0ec8fcf3-0362-480b-8da4-d0dee0201117 17/11/2020, 2:39 p.m. View

So, for about a month or so now I have been experiencing random freezing in Firefox on my home PC running Windows 7 (I know it's outdated, it's by choice). I'm pretty certain it started after a specific update, but at this point can't tell which one.

Here's the behavior itself:

Firefox completely freezes and soon after the window turns white and a 'Firefox stopped responding' dialog pops up. After I close Firefox, I am able to restart it normally. However, at restart, it says 'Oops, there was a problem restoring your session' but then successfully restores the session if I click the button or select the option from the History menu (however, this does not always pop up - see the 'what I tried section').

When it happens:

1) When interacting with input forms such as login and password forms. Seemingly happens more often with forms that have previous input saved for them, but I'm not sure.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It most often seems to hapen after about an hour of browsing, but can also happen immediately at restart or go longer without freezing. Interestingly, disabling Ublock Origins seems to dramatically decrease the frequency of freezing, but does not eliminate it completely.

What I've tried so far:

1) Looking for problematic extensions. Running in safe mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. As noted above, it seems to freeze less often when Ublock Origins is disabled.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I deleted a bunch of them. No effect.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Interestingly, when it first came back it was not accompanied by the 'Oops, there was a problem restoring your session' message at first, but eventually that started appearing too. This gave me the thought today that perhaps this is caused by a website somehow 'corruping' the session data. I was going to delete the session restore files again and start looking for the offending website, but puzzlingly, this time deleting the files did not stop the freezing.

Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Hello,

I have just updated to version 87 of the browser but now I can't sign onto my email through centurylink, I can use edge to access it or my phone. I have OS win 7 if that helps. Everything was working fine, till my firefox browser updated. When I go to sign into my email, I get kicked to this blank screen, with a weird address at the top(pic). Any help you can give me in this matter to resolve this problem would be really appreciated, Thank You very much for your time.

Sincerely,

T. Krivanek

Facebook sub positively sent me an email with a verifying account code that I did not receive. Problem: I cannot sign in to Facebook. I receive other emails. Could there be something in my fire fox settings. I use Win 7.

Hello I unintentionally deleted my passwords using one cleaning program. How to get the saved logins from the Old Firefox Data  ? I could not know how to do it or which smart file to open and add. The Old Firefox Data is still on my computer Desktop. I refreshed the Firefox browser before deleting. So , how I resume my saved logins ?

Hello, after an update the css is presented incorrectly. I tried on other devices, still the same. In chrome is working fine. I did not make any changes in the code. It was working and after the update i am facing css problems related with (display: flex) and (display:inline-table). Will it be fixed with an update?

I have uploaded two images (the correct and the problem)

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get the report firefox is the newest version. What to do now?

(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open sites. Just, I have an old netbook, in general, all new browsers do not work well. Thank you in advance for your answer!

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never remove cronology by itself. Guess updating must have done something, so I've read on the net and then here about some probable solutions, did find some files like recovery.jsonlz4 and .baklz4 along previous.jsonlz4 and sessionstore.jsonlz4 and saved them up in another folder, putting them back in the profile I've had on Firefox, but that didn't seem to have helped at all, Firefox still launches with nothing on and I don't know what to do anymore, so I've registered to ask for support here. Thanks.

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of some kind a week ago where every time my pointer touched the open window it locked everything up totally. I finally had it looked at and the person had to uninstall firefox and reinstall it. I was trying to recover my old tabs from before that but now it keeps doing this. Any help?

I have Pinned several websites that I visit often to the TOP SItes on my FF Home Page. They randomly disappear or shift from where I place them. Why are they not staying in place when they are "Pinned"? Annoying that I have to continuously do this. I am using FF Version 87.0

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and know that the FF profile can be moved to the D: drive.

I did quite a bit of searching & some people have a lot of SSD activity & say to move a cache folder or the AppData/Roaming folder. Other people don't seem to have a problem.

Is there a recommended configuration in order to minimize SSD wear?

Thanks.

I would like to use the amazon.com (and wikipedia.com) search engine and keyword. But since I have installed a non-English version of Firefox (or maybe because the default language of my OS is non-English), I get defaulted to amazon for a different country (and the Wikipedia for that language).

How do I get the US / international version as default?

Here's how I discovered this issue.

PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found that this page's "Next" button works correctly (that is, it loads the page on which the user would then indicate the amount to be transferred) on Firefox 40.0.2, but it works incorrectly (that is, it only underlines the word "Next" and does not load a new page) on Firefox 52.9.0 and Firefox 87.0.2. (My internet access in each case is dialup.)

After pursuing various leads on the possible cause, it occurred to me to inspect the page source for the "withdraw" page for each of those versions of Firefox. And I discovered that the page source displayed by Firefox 40.0.2 contained content that was absent from the page source displayed by either of the other two Firefox versions. Some of this content appeared to define a function that returns content to the server when "Next" was clicked. If true, this could certainly account for why clicking the button didn't do what it should.

I noticed that the page source uses as many as 12 nested levels of <div>-</div> elements, which seems counter to the advice I read at an HTML standards page (at whatwg.org). But I don't know whether this could be a factor in the behavior I described.

I've copied the page source for each Firefox version and pasted them into text files, but I wasn't sure it would be appropriate to post them publicly. I would be glad to provide them offline.

Thanks for any help or suggestions.

The websites that I use Facebook to login with won't let me login, I've tried closing and reopening the browser, refreshing the page, and deleting and signing back into the account, but nothing works. The browser Windows 7 desktop and the websites in question are Dailymotion, Viki Rakuten and We TV. I wonder if it was because I was using a Windows 7 machine, but other login sources like Google seem to work fine.

Dailymotion: https://www.dailymotion.com/ca Viki: https://www.viki.com/ We TV: https://wetv.vip/en