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In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (xem thêm)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Được hỏi bởi srsarae 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Inaccurate Firefox application memory crashing Mac

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable… (xem thêm)

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable. I run the Firefox task manager, and it says that Firefox is using well under 100 MB (screen shot attached), but that pop-up give a conflicting number of well over 100 GB.

I'm concerned that there is some kind of malware running in the background and causing Firefox to gum up my Mac. There are no help articles on this, and I can't find anything on Google.

I do use Logic Pro X, which is known to gobble up resources. But this particular time, while Logic was open, I hadn't opened a project yet.

I was using a Telehealth app through my electronic medical record that I believe uses Facetime for their back end. But after I signed out of that session, the pop-up appeared again, and again everything stopped working. That is when I took the screen shots.

Được hỏi bởi Robbie1299 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Fir… (xem thêm)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Được hỏi bởi natbamforth 2 năm trước

Lần cuối trả lời bởi Merlin1951 2 năm trước

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Firefox crashes with Windows 11's Mobile Hostspot is enabled

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet wit… (xem thêm)

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet with my mobile devices. Then I'll have to disable the hotspot even to restart firefox! otherwise, with the mobile hotspot open, firefox doesn't re-start.

Edge works fine, never tested chrome. No other app freezes.

Any suggestion?

P.S I have the latest Firefox 101.0.1 (64-bit)

Được hỏi bởi Nizar Ud Din 2 năm trước

Lần cuối trả lời bởi user104147805413306348376805769878442569366 1 năm trước

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Insecure Firefox

Why are websites that I've open for years, now will not open because Firefox says they are "''''not secure'" I switch to Chrome or Edge, and they all open right up. I h… (xem thêm)

Why are websites that I've open for years, now will not open because Firefox says they are "''''not secure'" I switch to Chrome or Edge, and they all open right up. I have been with Firefox since they first started, but i am tired of this bullshit, and ready to dump Firefox if they don't get this corrected within the next week. I am not interested to having to jump through a bunch of hoops to change thing on my computer, this is a Firefox problem, not a customer issue. CORRECT IT.

Why is it that Firefox has NO TECH SUPPORT?

Được hỏi bởi gar722 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Firefox is too resource hungry! Slowing things down!

I have the latest FF. And this is my system configuration: Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit … (xem thêm)

I have the latest FF. And this is my system configuration:

Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit operating system, x64-based processor

Lately I've observed that my FF is eating up lot of my system resources (see Image) and is slowing things down. In Task Manager I've observed it's running several Processes. Is that normal? It's actually more than 31, as many Processes not shown in the image exist down in the list . Sometimes it shows 43.

So what's wrong? Any solutions?

Được hỏi bởi Raz 2 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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Firefox messing up colours when uploaded to Facebook

When uploading images to Facebook using Firefox on a windows 10 machine the image colours look washed out and greenish when viewed in On Facebook. Colour management is … (xem thêm)

When uploading images to Facebook using Firefox on a windows 10 machine the image colours look washed out and greenish when viewed in On Facebook. Colour management is enabled in Firefox, the images are jpeg in sRGB colour space. It doesn’t matter if the images are viewed in Firefox or another browser or on a different device they look rubbish. However, if I upload them using edge or another browser they look fine, both in the that and in Firefox. So somehow the Firefox interface with Facebook is messing up the colours. I’m now having to use a different browser to upload to Facebook. Does anyone know what’s going ok? Thans

Được hỏi bởi glove99 1 năm trước

Lần cuối trả lời bởi glove99 1 năm trước

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Total Cookie Protection Causing Login Issue

I work at a college in Higher Education, and we use Ellucian Banner as our ERP system. To login to their updated customer center, I had to disable "Total Cookie Protectio… (xem thêm)

I work at a college in Higher Education, and we use Ellucian Banner as our ERP system. To login to their updated customer center, I had to disable "Total Cookie Protection", otherwise the page would appear to refresh endlessly approximately every second. It was quite intense. I'm not sure if this is a flaw in the Total Cookie Protection feature, or something that they need to fix on their end. Just figured I'd make a post about it!

Được hỏi bởi lpapenfu 1 năm trước

Lần cuối trả lời bởi lpapenfu 1 năm trước

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Crash on startup, takes entire internet with it, have to reboot PC

Sometimes I try to boot up firefox and nothing loads, it just starts crashing, I can't do anything except force close it. and after a short while my computer loses intern… (xem thêm)

Sometimes I try to boot up firefox and nothing loads, it just starts crashing, I can't do anything except force close it. and after a short while my computer loses internet connection. I don't know what's causing this cause I did a firefox refresh, deleted all cookies, and I have few add-ons that never caused me any issues over the last 4 years.

Được hỏi bởi SquidGuy 1 năm trước

Lần cuối trả lời bởi SquidGuy 1 năm trước

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Amazon Prime Videos not playing / Audible not playing

Hello, Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help". Am… (xem thêm)

Hello,

Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".

Amazon prime videos stream fine in Chrome Amazon prime app on my Android phone also works fine.

I have tried everything on the amazon help page (unless they don't apply), still won't work.

(List of their tips:

   * Close the Prime Video app on your device (or your web browser, if you're watching on your computer).
   * Restart your computer or connected device.
   * Ensure that your device or web browser has the latest updates.
   * Ensure that you’re not using the same account on multiple devices - you can only stream the same title to two devices at a time.
   * Ensure that any external device is connected to your TV or display using an HDMI cable that is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
   * Pause other Internet activity – especially if other devices are using the network at the same time.
   * Check your Internet connection. You may need to restart your connected device and/or router.
   * If you’re able to connect to the Internet on other devices, update your connect device’s DNS settings. Please check with your device’s manufacturer for further details.
   * If you’re attempting to control a device using Alexa, try to unpair then pair the device again in the Alexa app.
   * Deactivate any VPN or proxy servers. )


Similar issue with Audible. Cannot play anything via Firefox. It's just frozen. Audible app on my phone works fine.

Thanks for your time

Được hỏi bởi Kay.Noire 2 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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El Capitan no longer supported!

Dear Crewmembers, My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra… (xem thêm)

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

Được hỏi bởi fhweir 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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I cannot open Firefox.

I cannot open Firefox. It says "Error platform version '101.1' is not compatible with mini version = 101.0 maxi version 101.0" Please tell me how to get back into Firef… (xem thêm)

I cannot open Firefox. It says "Error platform version '101.1' is not compatible with mini version = 101.0 maxi version 101.0" Please tell me how to get back into Firefox. Susan Peckitt

Được hỏi bởi sue_peckitt 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Firefox won't load hyperlinks from university Canvas pages

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platfor… (xem thêm)

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platform. Quizzes and tests will not load. The quiz "page" loads, but the internal data does not... that is to say, the external framework of the page loads, but none of the actual material loads. I do not have any add-ons or additional extensions loading on my browser, so it's some kind of miscommunication between the school and Firefox. If I use Microsoft Edge, the page loads up completely normal with no hitches... BUT Firefox is my preferred browser.

Any idea what's the hang-up?

Được hỏi bởi timmeers 1 năm trước

Lần cuối trả lời bởi Terry 1 năm trước

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Firefox crashing on certain sites

As the subject says, Firefox keeps crashing on certain sites. I am using the latest version, tried troubleshoot mode but it crashes even in that mode and I am using Win 1… (xem thêm)

As the subject says, Firefox keeps crashing on certain sites. I am using the latest version, tried troubleshoot mode but it crashes even in that mode and I am using Win 10 Enterprise edition. Report ID number: bp-f0aac1a2-5e8b-4c7f-bab3-f4e170220621

Thank you very much for the help in advance!

Được hỏi bởi g.nyirfa 1 năm trước

Lần cuối trả lời bởi TyDraniu 1 năm trước

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Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (xem thêm)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Được hỏi bởi jesse20 1 năm trước

Được trả lời bởi jesse20 1 năm trước