Diễn đàn hỗ trợ Firefox

I have had Firefox sync since I first downloaded Firefox. Yesterday my computer crashed and needed to be reset. When I downloaded Firefox again, I signed into my sync account. My bookmarks were still there, but my saved logins have disappeared. Because it was a sudden crash, there is no old firefox file on the desktop that was created. I looked in my profiles, like it was suggested in help, and there are two there, but neither one has my saved logins. Apparently sync does not really save your settings in your profile, since they are now gone. Maybe I should look at another browser?

What a dumb [removed], I'm sure I remember my firefox account password, but it wouldn't let me in. What the fudge thought it's a good idea to give 5 attempts and then block the account for 15 minutes? Even more, they erase all associated with that account data if you'll try to reset the password, ridiculous. Geniuses, that's the worst UX I could imagine, I hope responsible people will lose all their saved data as I did.

This has been happening since a few versions back. New bookmarks keep disappearing after sync. In the latest scenario, I had added multiple bookmarks to multiple folders (within the bookmarks toolbar folder) on Laptop A last week. I worked on Laptop B yesterday, but did not make any changes to bookmarks. I hadn't used Laptop B in a couple of weeks. Today I went back to Laptop A and all the new bookmarks I had added last week were gone! The new folders I added were still there though. I do not have enabled on mobile devices. Sync is only enabled on these laptops.

In another instance, I was only using Laptop A. One bookmark I had on the bookmarks toolbar that I use all the time disappeared. I would add it back and in a couple of days it would disappear again. This kept repeating for several weeks. Laptop B was never powered on during this time. I was able to work around it by placing the bookmark in it's own folder.

I'm really pissed that a weeks worth of research is now lost. If this can't be resolved I will have to switch to another browser. Please help.

I have confirmed logging onto Firefox Sync does indeed break Netflix for me. I just was not so sure until now...

Details: I've gone a couple weeks without syncing and had no issues with any websites; watched lots of Netflix too.

After today's upgrade to FF97, I decided to risk it and log back onto Sync. Right away Netflix was broken in its tab, with "Pardon the Interruption. This title is not available to be watched instantly. Please try another title. -1044" and then "Error Code F7121 - 1331"

I have received this error code and more other similar ones from Netflix back a few weeks ago when I was actively troubleshooting this glitch. None of the fixes worked, and the ones that involved sifting through many dozens of about:config settings were avoided.

Thing is, back then, I made no changes I can surely recall, except upgrading to FF 96. OK, maybe some others...

And what's happening to my Netflix tab is not happening to any other tabs/sites, now or before; just Netflix.

I'm hoping someone here has seen this same thing happen and can shed some light on why my FF synced login breaks Netflix but when I'm not logged in, Netflix is ok.

Thanks;

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

I am attempting to sign into Sync on my tablet and am not able to receive the triggered Verification emails (neither the initial one when attempting to sign in nor any follow up ones). Oddly enough, it's only this device where the issue is present. I was able to use my desktop computer to successfully unlock my account after accidentally locking it and change my primary email address in case that was the issue. Both of these actions triggered email notifications. Even when attempting to sign into my tablet's Sync with my new primary email address I am not able to receive the Verification emails.

I have also double checked my spam folder and whitelisted accounts@firefox.com. I have not noticed any other issues with my tablet besides this very specific thing.

Would someone be able to provide guidance? I wasn't able to find any help articles about this particular scenario and am not sure how to proceed.

Thank you, B

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the passwd; I'm the real account holder & owner of the email. My name is Kirk Rad & email is: kkrad1@gmail..com; I'm a 20+ user of Firefox & this is the first time I'm asking for support from Firefox.

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

i just reset my pc to defult then i download firefox after download i login to my firefox account and sync but my password gone my firefox acc is : ... plss help me

edited email from public and search/spam bots view as nobody here has access to your Firefox account.

I have two firefox accounts. one for my university and other for my personal use. Ive been using G-mail as the primary email website for bothe the accounts. since Google chrome is lagging my system, i decides to use both the accounts in firefox. But firefox isn't allowing me to easily swith between two accounts without typing the password. also i would like to sign in my gmail in each account without typing the password. What i mean to say is, when I switch to my persoanl account, when i open G-mail, i want all the mails related to my personal account. and whenever i switch to my university account, i want all the mails related to university. with out separately signing in. but here whenever i open gmail via my university account, here all i recive are my personal mails and i dont want that. also the bookmarks which i have saved in my personal account, i dont want that to appear in whenever i swtch to my university account. also the saved password must belong to its account and shouldnever be merged.

I lost my passwords & logins when FF suggested I refresh!, which I did. No errors, Does it keep a backup copy somewhere? Bookmarks are still there,..>!

WIN 7 PRO, FF 95.0, I am a techie, but I can't SYNCH either from another networked computer!

Pls Help