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Lost all account details

I've lost access to one of my Firefox (sync) accounts. I used 2FA, but I changed my phone... I would really like to have this account back, as it's my main account. Is th… (xem thêm)

I've lost access to one of my Firefox (sync) accounts. I used 2FA, but I changed my phone... I would really like to have this account back, as it's my main account. Is there any possibility? I do not receive Firefox e-mails on the connected mail address... I could however connect this mail address to Firefox monitor on my other account. That mail did come through... I'm lost...

Đã được hỏi bởi remco.siderius 1 năm trước

Trả lời lần cuối bởi remco.siderius 1 năm trước

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I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number?

I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number? I have two PCs set up already with firefox accounts, I am logged into bot… (xem thêm)

I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number?

I have two PCs set up already with firefox accounts, I am logged into both accounts, the new computer imported my add ons but not my bookmarks or passwords and I cant sync them

Đã được hỏi bởi disent 2 năm trước

Đã được trả lời bởi disent 2 năm trước

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Auto Logout of Firefox Sync on Quit

How can configure Firefox to automatically log out of Firefox Sync when the browser is quit? I know Google Chrome (somewhat infamously) does not allow users to do this, p… (xem thêm)

How can configure Firefox to automatically log out of Firefox Sync when the browser is quit?

I know Google Chrome (somewhat infamously) does not allow users to do this, presumably because they want to slurp up as much user history data as possible, but I assumed Mozilla would support this feature. In fact, the *only* reason I just downloaded Firefox and created a sync account was because I expected this feature to exist.

This question was previously asked here https://support.mozilla.org/en-US/questions/1275381 , however the accepted answer does not actually address the asked question.

Đã được hỏi bởi John 1 năm trước

Trả lời lần cuối bởi John 1 năm trước

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History while syncing - it has got only 2 months, why is that?!

Good morning, I am using Firefox since 14 years, and all the time it has been my favourite Internet Browser and I advised every friend of mine to choose this internet br… (xem thêm)

Good morning, I am using Firefox since 14 years, and all the time it has been my favourite Internet Browser and I advised every friend of mine to choose this internet browser. But I am afraid it's gonna change soon. I lost my laptop, it was stolen. I store my history from a couple of years, bookmarks, saved passwords. I had a backup by MozBackup on May 2019. On December I copied a profile as it was written in your guides: (https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles) I copied everything from: %APPDATA%\Mozilla\Firefox\Profiles\ I hadn't investigate what is inside. And after i bought a new laptop I had many problems with Firefox, can someone explain me please: 1. I couldn't login to Sync, due i hadn't remembered my password - ok its my fault, but when i wanted to reset i would lose all my data?! Why is that? I can understand due to its encrypted but... Luckly after some combination i recovered my password. 2. So i copied my profile as it was written in your guide, and i hadn't investigate what is inside. Now when i tried to copy my whole profile its not working, why? Well, i checked and there were no file: places.sqlite . I have no clue why, so my backup from December is lost. 3. You informed people about Syncing, why there is nowhere information that you syncing history, yes, but only 2 months??!! You claim that we will have bookmarks, saved passwords, cache and history yes thats true, but history for only 8 weeks..... I understand that it has many bytes to store, but it should be somewhere information about it! If i would knew that i would be more prepared for lost, and did more often proper backup by MozBackup. I feel now very frustrated about this situation, and first time after 14 years I'm very, very disappointed with Firefox. Can someone explain me please, why is that? Thank you for reply! Kind regards

Đã được hỏi bởi szymonkrawiec 1 năm trước

Đã được trả lời bởi the-edmeister 1 năm trước

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Merge or migrate my two account

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my c… (xem thêm)

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my computer, Could you please help to solve this issue? Or, what can I do to merge or migrate this two account?

Đã được hỏi bởi MannyWell 2 năm trước

Trả lời lần cuối bởi jinyao97 1 năm trước

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send tab to device doesn't work

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i kee… (xem thêm)

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i keep the page open on desktop i can find it in the Library on iPhone. but that's kinda long-winded when it should be much easier.

Đã được hỏi bởi Billy 2 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Firefox Sync only partially syncing history between two installs (only synced 1% in 3 days)

I've got Firefox 72.0.2 on two systems, one old (10,000+ history items) and one new (200 history items). Both are logged in with the same Firefox account. I've enabled hi… (xem thêm)

I've got Firefox 72.0.2 on two systems, one old (10,000+ history items) and one new (200 history items). Both are logged in with the same Firefox account. I've enabled history sync on both and clicked "Sync Now".

The new Firefox install is not getting, at any usable rate, the history from the old Firefox install.

What I've already tried:

1. Log out of my Firefox account on both systems and log in again on both systems. 2. Restart both systems. 3. Disconnect & reconnect from their network connections (obviously, both are browsing the internet just fine) 4. Repeatedly click "Sync Now" in Firefox Options.

System Details:

1. Both are Firefox 72.0.2 and Windows 10 x64 1909 (build 18363) 2. Both are connected to high-speed internet (100 Mbps download / 10 Mbps upload) 3. Both have zero extensions enabled except Bitwarden (password manager).

What is wrong with Firefox Sync here and why is it not syncing any data?

Đã được hỏi bởi ikjadoon 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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Can't uninstall firefox

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pas… (xem thêm)

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

Đã được hỏi bởi ianjteacher 1 năm trước

Đã được trả lời bởi ianjteacher 1 năm trước

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How do I sync bookmarks from Waterfox Classic to Firefox on the same Mac?

I used to use Firefox but changed to Waterfox Classic a couple of years ago. I have now downloaded Waterfox Current but can't transfer my bookmarks and passwords to the … (xem thêm)

I used to use Firefox but changed to Waterfox Classic a couple of years ago. I have now downloaded Waterfox Current but can't transfer my bookmarks and passwords to the new Waterfox. All the suggestions on the sub-Reddit group do not work because I am not sufficiently computer literate to understand them and/or they are incorrect. Syncing did nothing so I am back on Firefox but syncing here does not bring all the bookmarks from Waterfox Classic to Firefox either. As noted, I am to all intents and purposes computer illiterate plus I am in my mid-seventies with no teenagers around to solve techie problems for me. I really don't want to have to open my bookmarked sites in Firefox and them bookmark them manually, so is there an easy way to get my bookmarks and passwords from Waterfox Classic to Firefox. If so, can someone point me in the direction of an idiot's guide so I can revert to Firefox as my default browser? Thank you

Đã được hỏi bởi CJHa 1 năm trước

Đã được trả lời bởi CJHa 1 năm trước

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How can the 5 minute timeout on sync verification code be increased to 10 minutes in view of delay receiving code by email?

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashe… (xem thêm)

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

Đã được hỏi bởi advt 2 năm trước

Đã được trả lời bởi advt 2 năm trước

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Initial sync failure with new account

FF 72.0.2, Windows 10 desktop. My server sync data was corrupted so I deleted my ff account (changing pw did not delete server sync data) and created a new account with … (xem thêm)

FF 72.0.2, Windows 10 desktop. My server sync data was corrupted so I deleted my ff account (changing pw did not delete server sync data) and created a new account with the same email and different password. There are 2 issues with the attempted sync: (note: only the desktop was on and had a ff session)

(1) POSSIBLE SIGN-IN ISSUE: I left the account signed in on accounts.firefox.com after creating the new one and then signed into sync. You can see from the 1st attached image that the sync engine thought there was a different user being signed in and I did get a "New Sign-in to firefox" email. That could be because of my vpn, but the accounts sign in when creating the new account was with the same vpn generated ip as with the sync sign in, so I don't know what's going on there.

(2) SYNC ERRORS: Looking at the 2nd attached image you can see there were unknown problems with the extension-storage engine. While I did not include the complete log file, there did not appear to be any problems with the other engines. In the end syncing failed and the server was flushed. Don't know what extension-storage is?

Đã được hỏi bởi dmcmillen 1 năm trước

Trả lời lần cuối bởi dmcmillen 1 năm trước

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Used Firefox for Years. Now I am unable to sync through browser.

I made a backup of my bookmarks and uninstalled Firefox trying to resolve my issue. I re-installed and get the same thing each time even after rebooting in between? This … (xem thêm)

I made a backup of my bookmarks and uninstalled Firefox trying to resolve my issue. I re-installed and get the same thing each time even after rebooting in between? This is what I get https://monosnap.com/file/MW8PAMrwEnZj2kPApN1htmMk4hMfUJ Please advise, thanks in advance. Gary

Đã được hỏi bởi Garth 1 năm trước

Đã được trả lời bởi TyDraniu 1 năm trước

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downloaded firefox portable and had problems with it not completing (.part) says pending sync can't delete it help

I now have firefox portable 38.4 MB on my desktop and it has the extension .part and pending sync. I'm having lots of other problems with syncing and it's frustrating. … (xem thêm)

I now have firefox portable 38.4 MB on my desktop and it has the extension .part and pending sync. I'm having lots of other problems with syncing and it's frustrating. I don't want to sync it with my other installs. Help ;-)

Đã được hỏi bởi macciofe 1 năm trước

Trả lời lần cuối bởi macciofe 1 năm trước

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No access to throwaway primary email...

I no longer have access to my primary throwaway email for sync. After the update, Firefox asked that I verify the login attempt, after successfully login in with login an… (xem thêm)

I no longer have access to my primary throwaway email for sync. After the update, Firefox asked that I verify the login attempt, after successfully login in with login and password. Look at how DuckDuckGo resolves this problem - you only type the pass phrase to retrieve settings, instead Firefox requires some kind of identity verification. Stop lying by telling your users that you are privacy focused browser when you employ actual identify verification for That sync. Plus it makes no sense to disallow the user to change their primary email after they already logged in with no problem.

I need my bookmarks back. Your software developers failed to provide the user with the option to change the primary email of an already verified account. At this point I assume you are acting negligently in disallowing me to change the primary email address.

Đã được hỏi bởi simon42 1 năm trước

Trả lời lần cuối bởi simon42 1 năm trước

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no longer have access to email. I was using ,y firefox account fine, but now after I log in you ask verification code which is sent to the old nonactive email.

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Th… (xem thêm)

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Then firefox modified the agreement and now sends verification codes to that email, which I no longer have access to. I am able to login in my account using the login and password , however firefox now wont allow me to change the email to the new one to receive verification code. I need access to my bookmarks and saved passwords NOW! Firefox had no rights to unilaterally change the agreement without notice to the customer. Firefox had no right to impose the verification email without letting the customer make sure his email can still recieve verification codes. Firefox failed to provide customer support because it doesnt even have a technical support email or phone number like a registered business should have. I lost access to my bookmarks and saved passwords because of negligence and reckleness of Firefox in failing to notify the customer to change the email to make sure the email can receive incoming emails and is current. I have the access to my firefox sync account, however it wont let me login without the verification code which is being sent to a nonactive email, used many years ago.

Suggested resolution: if you are a smart and relatively educated techncial support, you would realize that the same ip address would indicate that I am who I am and I should be allowed to change the email. However, firefox provided no technciall support and DID NOT EVEN HAVE A CONTACT EMAIL, while making significant profits from the customers and yet fails to provide technical support.

I need access to my bookmarks NOW!

Đã được hỏi bởi simon42 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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After I have synchronized my Firefox/bookmarks with my cellphone not too long, my pc Firefox couldn't work -not connect to any site.

My Firefox couldn't show the homepage, just a blank page. It doesn't connect me to any item in the bookmark list, like my Gmail. Actually, it doesn't lead to any web site… (xem thêm)

My Firefox couldn't show the homepage, just a blank page. It doesn't connect me to any item in the bookmark list, like my Gmail. Actually, it doesn't lead to any web site. What[s wrong with my Firefox?

Đã được hỏi bởi hamaize 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Bookmark partial synchronisation

Hi I would like to know how to sync a part of bookmarks list like in the following example BookmarksA & B. PC1 : BookmarksA BookmarksB BookmarksC BookmarksD with an … (xem thêm)

Hi I would like to know how to sync a part of bookmarks list like in the following example BookmarksA & B.
PC1 : BookmarksA BookmarksB BookmarksC BookmarksD with an account PC1@mail.com, BookmarksC & D are personnal for PC1
PC2 : BookmarksA BookmarksB BookmarksE BookmarksF with an account PC2@mail.com, BookmarksE & F are personnal for PC2

Regards

Đã được hỏi bởi jpbauer 1 năm trước

Đã được trả lời bởi the-edmeister 1 năm trước