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  • Đã khóa

can't download from Play Store

duplicate of https://support.mozilla.org/en-US/questions/1283167 Having trouble downloading from Play Store. Nothing happens when I try to update YouTube or update Firefo… (xem thêm)

duplicate of https://support.mozilla.org/en-US/questions/1283167

Having trouble downloading from Play Store. Nothing happens when I try to update YouTube or update Firefox.

Asked by renefromla 2 tháng trước

Migrated Firefox profile to new computer but passwords did not migrate with it

Both my old computer and new one are Windows 10-64. Migration went without a hitch and I was able to restore all my bookmarks and preferences. But contrary to the promi… (xem thêm)

Both my old computer and new one are Windows 10-64. Migration went without a hitch and I was able to restore all my bookmarks and preferences. But contrary to the promise made in the migration instructions, the passwords are no where to be found, and neither were the add-ons I was using. I can deal with the add-ons, but the passwords are a real problem. Before the migration this new feature called Lockwise would always help me find the right password, but in the new setup Lockwise was totally empty and I'm having trouble getting into some of my regular sites. I still have the backups so I'm wondering if the Lockwise and password information is located in another folder that I can copy and migrate. Can anybody help me with this? And if it is possible to migrate, how do you do it? I would hope its just an easy copy and paste like it was for Firefox.

Asked by pfw51 1 tháng trước

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Firefox installed by snap: how to open downloaded files?

locking this thread as duplicate, please continue at https://support.mozilla.org/en-US/que.../1284465 Firefox came preinstalled as snap package on ubuntu 18.04, but has … (xem thêm)

locking this thread as duplicate, please continue at https://support.mozilla.org/en-US/que.../1284465

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since

I'm running through problems when downloading files:


   The open with dialog application does not see most applications, in particular it doesn't see evince nor libreoffice. The dropdown defaults to "Url Handler Script (default)", which does nothing with my files.
If I choose to open the file with firefox (say a pdf file) a blank page appears

All these options work with chrome though..

The only way I can view a downloadable file is by saving it somewhere in my home directory and then open it which is a pain!


Obviously snap firefox doesn't access anything beyond thatI've successfully installed Firefox as a snap package (done by default by installing it through Ubuntu's "software center"). It does work, and give me a more recent version of Firefox than the one available through APT.

I'm running through problems when downloading files, though:

   Saving them in /tmp/ does not work, since the snap version of Firefox uses a different filesystem than the one of the host computer, hence Firefox and non-snap applications see different content in /tmp/.
   The open with dialog application does not see most applications, in particular it doesn't see evince nor libreoffice, which I've installed through APT. The dropdown defaults to "Url Handler Script (default)", which apparently does nothing with my files.
   If I save a downloaded file, the open containing folder button in the downloads list does not work. I'm guessing that it tries to open nautilus, but fails to do so because nautilus is a non-snap application.I've successfully installed Firefox as a snap package (done by default by installing it through Ubuntu's "software center"). It does work, and give me a more recent version of Firefox than the one available through APT.

I'm running through problems when downloading files, though:

   Saving them in /tmp/ does not work, since the snap version of Firefox uses a different filesystem than the one of the host computer, hence Firefox and non-snap applications see different content in /tmp/.
   The open with dialog application does not see most applications, in particular it doesn't see evince nor libreoffice, which I've installed through APT. The dropdown defaults to "Url Handler Script (default)", which apparently does nothing with my files.
   If I save a downloaded file, the open containing folder button in the downloads list does not work.

Asked by chet10 1 tháng trước

Download crashed my acer aspire 5560 and cannot reboot

I was going through a Web design tutorial and it suggested that I should tryout Web pages on different browsers. I downloaded Firefox but at the end or just after, the co… (xem thêm)

I was going through a Web design tutorial and it suggested that I should tryout Web pages on different browsers. I downloaded Firefox but at the end or just after, the computer hung up and would not reboot. Black screen with flashing cursor. Did all the normal things like removing battery and peripheral devices and power connection.held power button down for 60 seconds. Reconnected battery and power. Switched on but exactly the same response. Just answer said it was a hardware problem as the power up was not kicking in. Have ordered a refurbished hp model but am concerned that the same thing will happen.

Asked by Steve Marples 1 tháng trước

Is it safe/adviseable to save the Firefox profile from old installation of Linux Mint OS and use that saved profile under newly installed Firefox browser

Is there a way to get a request to the developers of Firefox (particularly, the version that is installed and used by Linux Mint 19.3) that they come up with a way for us… (xem thêm)

Is there a way to get a request to the developers of Firefox (particularly, the version that is installed and used by Linux Mint 19.3) that they come up with a way for users of Linux Mint (including those of us who are not terminal command line experts) to easily move the saved info like passwords, autofill info, etc., etc. from Firefox on an older install of Linux Mint to a newly installed/fresh version of of LInux Mint, without having compatibility problems being caused by that info not being liked by the Firefox browser under the new Linux Mint install ???

Also, it sure would be nice if Firefox would fix the bookmarking features of the browser by No. 1) getting rid of that OTHER folder category/choice for storing saved bookmarks and No. 2) getting rid of the feature that makes the window for choosing where to save bookmark disappear after just a short time period of a second or two and just WAIT until the user makes a chose of where to save and display the bookmark and user has hit the OK/enter/done key function.

Thanks.

Asked by wpshooter 1 tháng trước

How can I use firefox to upload an MBox file into a gsuite account?

I downloaded some emails from a GSuite account to my desktop with the goal of uploading them to a different GSuite account. Google doesn't have a way to do this from wit… (xem thêm)

I downloaded some emails from a GSuite account to my desktop with the goal of uploading them to a different GSuite account. Google doesn't have a way to do this from within GSuite and their help desk said I should contact Mozilla for instructions on this.

Asked by dean.larsen 1 tháng trước

  • Đã khóa

Firefox desktop browser stuck on endless launch loop

To start, I am using Windows 10 and Firefox 75.0. I have recently reinstalled Firefox and have run into a problem that makes the program unusable. When launching the brow… (xem thêm)

To start, I am using Windows 10 and Firefox 75.0. I have recently reinstalled Firefox and have run into a problem that makes the program unusable. When launching the browser after installation, it will never open and instead get stuck endlessly closing and opening a process in task manager. It is also not possible to terminate the process without either restarting my computer or uninstalling, as it will give an error saying the process does not exist anymore. This also seems to open and close consent.exe in the system32 files endlessly. I've tried multiple previous versions of Firefox in order to try and mitigate this problem, but all of them encounter the same result. I've uninstalled, deleted all of my profiles, cleared all files in appdata, and even tried deleting registry files related to the browser, but the problem persists. A similar problem seems to have been encountered by another user, but their problem seemed to fix itself (https://bugzilla.mozilla.org/show_bug.cgi?id=1589424). Firefox also doesn't seem to produce any errors with this issue, so I am unsure of what to do.

EDIT: As of this writing I figured out the problem. It turns out my user account control panel had been disabled and was trying to launch itself to verify permissions. My user account did not have full control over the application, hence UAC trying to activate. Changing my account permissions solved this problem.

Asked by dylanmccy 1 tháng trước

foxfox will not open a aspx file

Hi Please can any body help me, Firefox will open my gas bill which is a aspx file but it's corrupted, I have the full version of Cool File Viewer that can open a aspx f… (xem thêm)

Hi

Please can any body help me, Firefox will open my gas bill which is a aspx file but it's corrupted, I have the full version of Cool File Viewer that can open a aspx file and I can open it in Microsoft edge, do I have firefox setup correctly?

Many thanks

Alan

Asked by Alan Pearce 1 tháng trước

saved user credentials are no more displaying and new one can't be saved

Hello, Since today, I'm no more able to use my saved user credentials and passwords from any website I save in the history. As I find-out, this have to do with a non succ… (xem thêm)

Hello,

Since today, I'm no more able to use my saved user credentials and passwords from any website I save in the history. As I find-out, this have to do with a non successfully migration of a Firefox upgrade (https://support.mozilla.org/de/kb/lockwise-speichert-nach-update-keine-zugangsdaten). I follow the mentioned steps from Firefox website, to downgrade the browser and reinstall it, with save the key3.db and key4.db file from the old profile. This had worked partial, because now I'm able to select the saved usernames or email address from the combo-box of any website, but the password is not selected automatically. If I check the password manager, I can see, that all username and password for the each websites are still available in Firefox profile.

What I also see is, if I insert my user credentials in e.g. in news login pages, the PW will no more saved.

Do anybody know, how I can proceed here to make it happen again that my user credentials from each saved website will work again, as expected?

Thanks a lot. Hakan

Asked by hakanh 1 tháng trước

Browser constantly ask to create a new profile and ask to download update. system does not remember the update and profile.

Each time I open Firefox, I am asked to create a new profile and update to the version 75.0. How can I stop it and have my profile saved and remembered in Firefox? … (xem thêm)

Each time I open Firefox, I am asked to create a new profile and update to the version 75.0. How can I stop it and have my profile saved and remembered in Firefox?

Asked by Bertrand 1 tháng trước

Password reset - filed for recovery key not showing

Hello, I had to reset my PC tonight and forgot my password for my Firefox account, luckily I have a recovery key. My issue is when I reset my password, the field is missi… (xem thêm)

Hello,

I had to reset my PC tonight and forgot my password for my Firefox account, luckily I have a recovery key. My issue is when I reset my password, the field is missing to enter the key.

The recovery instructions state:

If you forgot your password and need to reset it, follow these steps.

 1. Click the Forgot your password? link on the sign in page.
 2.  Check your email and click the password reset link in it.
 3.  Enter recovery key.
 4.  Create a new password.
 5.  Create a new recovery key. 


If I try to enter a new password will the recovery key option appear after? My fear is I would reset my account accidentally and unable to revert afterwards.

Asked by dededotcom 3 tuần trước

how do I download firefox version 43.0.1 to a desktop computer with xp sp3 os. older version of firefox is already installed

Can't get many web pages with firefox v 5 on a desktop computer with xp sp3. Will downloading version 43.0.1 help get web pages that i cannot get now? Or is problem the s… (xem thêm)

Can't get many web pages with firefox v 5 on a desktop computer with xp sp3. Will downloading version 43.0.1 help get web pages that i cannot get now? Or is problem the slow dial up internet service?

Asked by rlevendusky 3 tuần trước

After update firefox dosen't start (Mac OS Catalina)

Hello, every time when I updated the Firefox application, at my MacBook Firefox dosn't start running. So I have to delete the application and re-instal the client. I ch… (xem thêm)

Hello,

every time when I updated the Firefox application, at my MacBook Firefox dosn't start running. So I have to delete the application and re-instal the client. I checkt my profile and the client in the application folder, so far.

I hope ther is a solution for this problem.

Best regards

Asked by Koe 3 tuần trước

Downloads Window Closes automatically after opening/extracting file.

Whenever I download something on Firefox i.e: Zip or Compressed Files after unzipping them the Downloads Window Closes. Is there a way to make the Downloads Window not cl… (xem thêm)

Whenever I download something on Firefox i.e: Zip or Compressed Files after unzipping them the Downloads Window Closes. Is there a way to make the Downloads Window not close?

Asked by Atomic Noodles 3 tuần trước

How to unenroll from the macOS Firefox Beta and move from the beta back to release update channel?

Reinstalling the Firefox application in the macOS way (move Firefox.app from the application folder into trash and move a current (non Beta Version of) Firefox into the a… (xem thêm)

Reinstalling the Firefox application in the macOS way (move Firefox.app from the application folder into trash and move a current (non Beta Version of) Firefox into the application folder) does not work. Firefox somehow remembers that the Beta Channel is active. It will update to the recent Beta on startup/restart.

I did not try to remove all files created by Firefox, as I do not want to loose my current profile.

While there seems to be documentation about working with multiple versions of Firefox or how to work with multiple profiles: I am not interested in installing multiple versions of Firefox simultaneously or work with multiple profiles.

I simply want to replace my Firefox Beta with the current release... (There may be a problem with profiles being not compatible with an older version of Firefox. However, I feel like it should be possible to stay on the Beta (without updating) until a newer version releases in the release channel to avoid this issue.)

There does not seem to be any documentation on how to unenroll from the Firefox Beta on macOS. (I googled / used duckduckgo a lot (I searched for a solution every now and then over the time span of multiple months) and nothing relevant turned up.)

PS: Good job on Firefox for macOS; it replaced safari (which had deprecated a lot of addons at that time) as soon as the beta with improved (macOS) battery life released (the reason why I installed a beta version.)

Asked by MD 2 tuần trước

My downloads suddenly stopped working and display a yellow exclamation

My downloads suddenly stopped working and an exclamation with a yellow dot displays next to them. I tried refreshing Firefox to no avail. Downloads still work with the … (xem thêm)

My downloads suddenly stopped working and an exclamation with a yellow dot displays next to them. I tried refreshing Firefox to no avail. Downloads still work with the Edge browser.

Asked by WilsFam 2 tuần trước