Diễn đàn hỗ trợ Firefox

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager.

I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key.

Obviously the password is working fine as I've successfully used it to log into this Support forum.

What could be the issue here?

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks.

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

I have my Firefox account synced across multiple devices, and I use Containers to manage work and personal browsing.

The first issue is that Containers do not sync across devices. Custom containers made on one device do not appear in others, even after manually syncing. Setting certain sites to only open in one type of Container also does not sync, and needs to be duplicated across all devices manually.

Further, when using Send Tab to Device the sending browser does not appear to take the Container the tab using into account, and the receiving device will open all tabs sent to it in a Personal Container. I can re-open in the desired container, and it works so far, but it would be ideal if:

1. Containers were accounted for when syncing, and 2. If Containers were accounted for when sending to another device.

So, there's this one thing, I had to reset to factory my computer due to bad performance and there was this problem which was the password of my Firefox Sync account, I couldn't literally get access to the account because the password was generated through Firefox's password generator, nor I didn't even save it, so I ended up resetting the password AND THE BAD THING is that I literally lost all of my saved passwords for all of my Google Accounts, and one of those Google Accounts is my PayPal business account, so if PayPal requests a verification if it's really me and sends the verification to the Google Account I have no longer access to, then I am screwed enough. Any ideas of what to do to fix that?

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone?

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see them on my phone under - Bookmarks - Desktop Bookmarks, but i can' t see them on my PC. I tryed to sync them, but nothing. I remember that when this happened last time, i just loged in and got all my bookmarks back, but now i have lost half a day, but got nothing out of it....

It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it?

If someone knows how I can get these "Allowed Threats" to not be allowed anymore, that would be great!

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account, I can't even take a screen shot of the menu so this is what is under my email protection dashboard new window new private window restore previous session zoom Edit library logins and passwords add-ons Option Customize Open file save page as Print find in this page more web dev help exit Help hasn't provided any help to this problem. I am also up-to-date with firefox. Has Sync been eliminated? I did notice a lot of other problems when looking for help.

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness... Thx Pierce.