Diễn đàn hỗ trợ Firefox

I have many years worth of e-mails in several folder in Hotmail/Outlook. I am about to download them to local HD storage. I will probably use the Outlook Export function which I understand will send me a massive single .PST file. Does Mozilla have a way by which I will be able to search, read and generally access those e-mails and their attachments? Thank you very much for your help - this is part of my campaign to become less dependent on the Big Tech Bros...

My old laptop is broken; I can no longer access the hard drive. Is there any way I can reorganize my old bookmarks from before a specific date, i.e., December 15, 2025, in Firefox?

the last update of firefox wiped out my amazon account on my pc. It completely cleared my calendar. Messed with my passwords on some of my accounts. Can someone tell me how to get these things back. I am not a computer wiz.

Bruce Caress

May 7, 2026, 15:17 CST

Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore the tab. I restore the tab which works for maybe ten minutes and crashes again. I am using Windows 11 on a new computer. I'd appreciate some assistance. Thanks. Bruce Caress

Moderator note: This question has been edited to precise Firefox and OS version, based on the crash reports.

Firefox FREQUENTLY totally removes added applications attached and it totally screw up my ability to access anything when you remove my Bitdefender application from access then I have to again EXPLORE added applicaitons!!

Be careful. Something doesn’t look right.

Firefox spotted a potentially serious security issue with www.aol.fr. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails. ??????? I used Aol since 1998 !!!!!!!!

I use multiple Firefox profiles and create separate desktop shortcuts for each profile using Firefox’s built-in profile shortcut option. I then pin each profile shortcut to the Windows taskbar so I can launch them independently.

The issue is that when I click one of the pinned profile icons, Firefox opens a new separate taskbar group/icon instead of attaching the window to the already pinned taskbar item for that specific profile.

For example:

• I pin Profile A and Profile B separately to the taskbar.
• When Profile A is already open and I click its pinned icon again, Windows creates another Firefox taskbar button/group instead of reusing the existing pinned Profile A button.
• Google Chrome profiles do not behave this way on Windows — each profile stays grouped with its own pinned taskbar icon as expected.

Is this a known limitation/bug with Firefox profiles on Windows taskbar integration, or is there a way to make Firefox profile shortcuts behave like Chrome profile shortcuts?

What do I need to do to disable, hide, or eliminate the horizontal scroll bar? One is displayed when I open spreadsheets using Google Sheets, which ends up blocking information that is normally seen.

I'm on Windows 11 and have the current Firefox installed.

Thank you.

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

I had a bunch of tabs open (apparently in Window 2). One of the tabs had some page I wanted to close. I hit the x and all the tabs disappeared. I went to view recent browsing and the tabs are there in Window2. But when I click on window 2, they don't go back up to the top. If i click on the up arrow they go away, but come back when i click same (now down) arrow again. I want them back up on the top to use. WHERE do new windows come from. EXPLAIN this to me.

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience entirely from the keyboard. Now, one must use the mouse to select the engine to be used. It also does not revert to the default search engine after executing the search.

I attempted to set *browser.urlbar.scotchBonnet.enableOverride* to false, and that did not work. I noticed that I had been involuntarily enrolled in an experimental study: Address Bar Update Rollout v1•rollout Address Bar Experience Update which may be the cause of this unwelcome behavior change. If exiting out of that study is possible to restore the previous functionality, please advise how to achieve this.

Please advise how to bring back this work flow efficiency.

(I am not referring to the address bar.)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

So I use a translation website for translating images, and I noticed that dragging and dropping images onto the translator ends with them all being titled "Image" and saved, then, as "Image (1)" "Image (2)" etc, or just not dropping. I use this on a daily basis and don't have time to rename every single file. Please help!

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Subject: Feedback: Please Show Full URLs by Default and Disable “Show Search Terms in Address Bar” by Default

Hello Mozilla Firefox Team,

I would like to suggest two changes to Firefox’s default address bar behavior that would improve transparency, usability, and user trust.

1. Show Full URL Addresses by Default

  Currently, Firefox hides parts of the URL such as “https://” and sometimes simplifies the displayed address. I believe Firefox should display the complete URL at all times by default, including:

• Protocol (`https://`)
• Full subdomains (`www`, `m`, etc.)
• Complete path when relevant

Displaying the full address helps users:

• Better verify website authenticity
• Detect phishing or deceptive domains more easily
• Understand exactly where they are navigating
• Maintain consistency with technical and professional workflows

2. Disable “Show Search Terms in the Address Bar on Results Pages” by Default

  The feature that replaces the actual search engine URL with the search query text can be confusing and reduces transparency. Many users expect the address bar to show the real URL of the page they are visiting.

I recommend disabling this feature by default because:

• It hides useful navigational information
• It makes copying/searching URLs less predictable
• It can create ambiguity about the actual site/page being viewed
• Advanced and privacy-conscious users generally prefer seeing the real URL

Users who prefer the simplified search-term display could still enable it manually in settings.

Firefox has traditionally been a browser focused on user control, openness, and transparency. These changes would align well with those principles.

Thank you for your work on Firefox and for considering this feedback.

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can get to the primary website, but when I choose the log in page, I just get a blank page. I've not had this issue before and I've been using Firefox and the same bank for years. Do you have any suggestions as to how I fix this?

why do videos opened in new tabs have an audio delay before the sound comes on? this is a recent phenomenon. So, when I right click a video and click 'open in new tab' when the video starts the audio is delayed 2 to 3 seconds. normally there is no audio lag. this has been happening for perhaps two weeks now. is it related to a setting? I recently adjusted the security and privacy settings.