Diễn đàn hỗ trợ Firefox

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (from home) On December 7 or 8, 2020, my login list was suddenly deleted while I was working on my account with windows 8.1. I turned SYNC back on, but I couldn't get any of my recordings.

When I opened the same Firefox on my windows 10 computer at home, my login list was erased in less than 5 seconds.

I followed all the procedures on your help page. My login list is automatically erased when SYNC is on. I tried many times. It automatically erased my login list that I created from backup every time SYNC is on.

I request your help from Mozilla and Firefox authorities and review my account if necessary. I would like to see and use my November 2022 login list the same way if possible.

Thank you for your support

Levent

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully.

After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account.

I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently!

Thank you, Phillip Shields

Hi, when I had cleaned out all my bookmarjks duplicates (and they were many 50.000 accumulated through the years)on my Linuxmachine and turned on my Windows 10 machine they were all back. So my question is: what data is saved when syncing with Firefox sync? And I dont mean the different types you can choose between ,no I mean: when I change one thing on onea logged in firefox on one machine doesnt that change the status of, and in my example the bookmarks on the other machines? Or is it the other way around, namely: will the second machine with all the duplicate bookmarks change the sync-"base" so they will be back on all other machines again? Very confusing especially if youre logged into moire machine then one at the same time. Please answer me, I really need to clean up my firefox's accumulated duplicates pretty quick. Sincerely Wal

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

I've already looked through the FAQ and various solutions online and have not been able to find a solution that works. My issue is that while Firefox sync is signed in (and working) on 2 computers, as well as my iPhone and iPad, I have lost the password to the account and am not able to recover it from any of these devices. It seems the password saved in my "Passwords" is incorrect, and that seems to be the only place it was saved. I didn't write the password down anywhere, setup a recovery key, secondary email or two setup authentication.

I DO have access to the primary email account, but don't see any way to use that to recover the password either. As I am already signed in to sync, I AM able to add new devices using the QR code, but that doesn't seem to work for new computers (like the laptop I just bought). I have already extracted the saved passwords and bookmarks, and transferred them to a new account (the account I am signed in with right now).

However, I would rather use my original account instead of having two, nearly identical ones. I would also rather not fully reset my account as there might be something else I forgot to record that is buried in there somewhere. Is there some way to recover or extract my Firefox account password from one of the devices I am signed into? or is totally resetting the account the only option available?

Thanks

-Bryan

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/

I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them

I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS.

Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA.

The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

I have Firefox in a Windows, a Mac and an Ubuntu computer, and sync is not working properly, passwords stored in the browser in the windows computer are not the same as the ones in the other computers, I did the "Sync now" but it didn't work, I disconnected my account in the Mac and synced it again but it is the same thing, not appearing in either

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming over. Now I'm worried my bookmarks, etc., have been erased, but I won't have access to my primary computer for several days. Is the sync just not working? Please help, thank you.

hi - the password manager do not save passwords anymore. this is ver. 107,01 on win 10. i allready installed a new standard user profile with no success. what to do next?

When I attempt to sign into my Firefox account using the authorization code that was sent to my Gmail account it says "working" below where it says "authorize this sign in" and this goes on indefinitely without completing the sign in.

Why is this happening and what's the remedy?

Latest Firefox on multiple Windows 10 systems. One of my devices is missing from "Send Tab To Device" list on one system. There are 10 others in the menu list, but not the one device I want. The device I want is shown under Managed Devices (Connected Services)