Diễn đàn hỗ trợ Firefox

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

I'm changing computers. I want to upload my browser's bookmarks to a file. Then I can clear it for the next person to start from scratch. So far, I can't find a tab to make it happen. Please help. Thanks.

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies or passwords or anything saved, and never any extensions installed. Still double fills the password -- which makes it impossible to log in. I am using FF Portable, and tried both the latest version and an older version. What could possibly be doing this?

I was sent an email so I could reset my password, and Firefox said I was using windows 10, when in fact I'm using windows 11, unfortunately. Is this a bug? What gives?

ALL

please help, i did the FF security update and lost everything! i have no passwords or bookmarks please send me a link or something to recover to last weeks version of FF this is driving me crazy.

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

I have been having issues with Firefox since the new update. It will work for 5-10 minutes and then cashes and freezes my Macbook. I then have to restart my entire system. I have always loved using Firefox but lately its more of a pain and have been thinking of changing,

Had trouble getting Bookmarks to look like I had on the old disk. I reinstalled the old disk and went to FireFox and downloaded the Bookmarks in a HTML file on a memory stick. Shut system down. Reinstall the new SSD disk and tried to "install" bookmarks under Manage Bookmarks, but I could not get the Bookmarks to show up on the space below the main Search HTML box. And my most recent websites found are now ABOVE the main Search HTML box. And ABOVE that is: "Get Support | Mozilla Support...... " It just all looks/feels different. I think in the old Firefox days, the line below was called Bookmarks Toolbar ? I can live with this, but I've spent 45 minutes trying to get 'the old way'. Now on that line below the main Search HTML box is also "Other Bookmarks", where I used to keep any site that was not on Bookmark Toolbar. Now this "Other Bookmarks" contains only one Tab called "FireFox Privacy", not any of my old "Other Bookmarks", that I thought I "Imported". I wish that my saved file that I "Export Bookmarks to a HTML.." did, when imported, that I would have been asked "Do you want your Imported Bookmarks to be installed exactly the way you had them when they were Exported?" Also I was on Linux Mint 22.2 on the first disk and also on Linux Mint 22.2 on my new SSD disk.

Tim

How do I get help if the community does not respond??

I've asked for help several times, but have had no responses. Everything appears in English in Firefox, as I would hope - except my bookmarks. I have tried all the settings, and all of the resets, and have even deleted the app and replaced it on my Macbook Pro. Nothing changes.

Help

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on this matter. Please email me with the instructions at [edited email from public community support forum] / Thank you. Sherril

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?