Diễn đàn hỗ trợ Firefox

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I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat history BUT it stays in the recipients chat log. The recipient can reply to it but the original sent message stays gone from the senders history, it doesn't reappear when the recipient responds. Previous sender message history remains unaffected. Also if someone send them a message it will often disappear before they get a chance to read it, or it disappears shortly thereafter. I have tried clearing the cache etc to no avail. Any suggestions please?

Subject: "Refresh" How can I turn off the 'refresh function' when I am signed onto a session? I understand 'refresh' should work when I log off and later log back on. BUT, I find it VERY ANNOYING when 'refresh' (going back up to the 'very latest whatever') happens when I have merely stopped for a minute or so to completely read an article, or watch a short video. When that happens I cannot get 'back' to where I was because of all the 'new' stuff, even after 10 or more minutes of scrolling down as fast as I can.

 When the 'refresh' happens and I am no longer able to 'find my place', I log out and turn the computer off for several hours up to several days (which is probably better for me anyway).  Your sandbox, your rules, but there are other sandboxes I can play in, and will.

Mike Michaelski, South Carolina

I copied my home page from my old installation to another (new computer) - yadda.htm

I found out that the bookmarks toolbar is Installation Specific (boo) and that the export/import process on Firefox for the toolbar (according to Google) is hidden, convoluted. and a complete enigma (to me - can't be easy for anybody, really)

Could you please tell me how I can add to my new bookmarks toolbar from my old browser/installation without having to recreate them from scratch at my new installation?

Thank you.

Several sites I frequently visit have the option to skip the verification code process "for this browser". Although I check the box for this choice, the next time I go to log in there, it still requires me to go through the process. What do I have to do to fix this? Thanks in advance for your help!

I have restored my homepage to Firefox many times, but every time I restart Firefox, it changes back to Google. I even have my search engine set to DuckDuckGo, but it keeps Google as my search engine! I've emptied my cache and data too. How can I stop Google from hijacking my homepage? Thanks, Wally.

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade as noted in Firefox notice.

I've been using Firefox for years and would hate to change. Hope recovery is possible.

Thank you, David

good day. we have always used mozilla for streaming but since last week it is just buffering. We can watch youtube and netflix on it but dstv is not working anymore

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my Entergy account on 08/22/2025 to pay one of our power bills. This was accomplished with out issue. When I went to log in to my Entergy account on 08/29/2025. The User name and password screen cleared correctly. The next step was for a 2ed step verification with a 6 digit code sent to my cell phone. This did not work at all. I tried several times after restarting my phone , computer, phone and computer with the same result.

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur