Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Profile Deleted?

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and goog… (xem thêm)

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?

Được hỏi bởi Ian Moore 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

Not connecting

I'm having trouble signing into to some online news sites especially videos. The screen shows activity without actually loading a video or website site. I can't connect, … (xem thêm)

I'm having trouble signing into to some online news sites especially videos. The screen shows activity without actually loading a video or website site. I can't connect, it just keeps spinning.

Được hỏi bởi StyledDelicious 5 tháng trước

Lần cuối trả lời bởi George Kitsoukakis 5 tháng trước

Extensions

Dear Firefox Team I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you he… (xem thêm)

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

Được hỏi bởi max67 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

web browser not visible in Settings

Hello.. Trying to make the Firefox as my default but... the Web browser" is not visible in Settings. PLEASE guide me to the right link.. At this time the Microsoft Edge … (xem thêm)

Hello..

Trying to make the Firefox as my default but... the Web browser" is not visible in Settings.

PLEASE guide me to the right link..

At this time the Microsoft Edge is selected permanently.

Any suggestion is welcome.

Được hỏi bởi Bo Jeune-Fille 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

youtube not showing video

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site. Youtube plays on Edge and troubleshoot mode… (xem thêm)

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Được hỏi bởi flatscreen 5 tháng trước

Lần cuối trả lời bởi Kiki 5 tháng trước

cannot click on an essential button

When trying to sign-in to online banking, an essential button cannot be clicked on, because it is flashing. (see attached image - the blue bar at the top is flashing so I… (xem thêm)

When trying to sign-in to online banking, an essential button cannot be clicked on, because it is flashing. (see attached image - the blue bar at the top is flashing so I cannot make the dropdown security selection.) This does not happen on other computers or on Safari browser, so it must be my Firefox. Any ideas how to fix this? Any suggestions would be appreciated. Thank you so much - Chrissie.

Được hỏi bởi r79pdgtx6n 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

Firefox doesn't work for users who use more than one desktop on Macs

Firefox has always been my workhorse for my business, but after the last update, I can no longer open Firefox on more than one desktop on my Mac. Firefox requires me to d… (xem thêm)

Firefox has always been my workhorse for my business, but after the last update, I can no longer open Firefox on more than one desktop on my Mac. Firefox requires me to designate either a specific desktop to open Firefox on--or to open it on all desktops. This doesn't work for me because on each desktop I open a different site on Firefox. I will no longer be using Firefox for work, and since I was using Firefox because of what I perceived were stronger security measures, I am very disappointed. I really wish software engineers would stop "innovating" and fixing things that are not broken.

Được hỏi bởi Beki 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước