Diễn đàn hỗ trợ Firefox

Hello,

I am experiencing an issue with Firefox where some websites display a message saying that the internet connection cannot be established and that I am offline, even though I am connected to the internet.

My internet connection is working normally. Other websites load without problems, and the same websites also work correctly in other browsers such as Google Chrome.

However, in Firefox certain sites do not load. For example, YouTube and YouTube Music show an error message indicating that I am offline. I have also noticed this issue on a few other websites.

Because the same pages work normally in other browsers, it seems to be related specifically to Firefox.

Could you please help me understand what might be causing this issue or how I can fix it?

Thank you.

v148, Win 10

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          Jonathan Rahn

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bold textI have created a new profile, uninstalled Firefox and reinstalled, flushed the DNS, always deleted cookies et al on closing. When I try and sign on I get a msg saying site unavailable, but when I go to the laptop sign on without any problems. Also on my desktop if I use Edge to logon to the site I am successful.

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Thank you, Deborah Higgins dlhig33@yahoo.com

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient disparu ainsi que les messages reçus ou envoyés.

I cannot log into Facebook with my Firefox browser. Even though the username and password are entered correctly, the login freezes and I cannot proceed. I am able to access the site on other devices. On my laptop, I deleted all cookies, history, and cache as recommended. I am able to log in to Instagram on this device. Coincidental to this problem: when I try to view video on newyorktimes.com, the browser freezes. I cannot view content in other open tabs and must reboot the browser.