Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã khóa
  • Đã lưu trữ

Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (xem thêm)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Được hỏi bởi MikeSr 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

FF Profile that was never used got modified/populated. How?

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.defau… (xem thêm)

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

Được hỏi bởi Stone 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã khóa
  • Đã lưu trữ

Firefox pin, history and bookmarks disappeared

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also mi… (xem thêm)

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also missing home button

Được hỏi bởi Elke's Firefox 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

I want to keep an older version

Hi! Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still spa… (xem thêm)

Hi!

Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still space on my screen to see the website I'm trying to see. The newer versions (100 and newer) take up too much space on my screen. Every site has its own headers, and so I am left with about an inch of working space. That's really not enough to see anything.

Is there a way to get the security updates without the new look? Is there a Firefox Light version available, with minimal headers and all? I prefer Firefox, and would love to keep it. Having to reinstall it (to get the older version back) several times a week is not good.

Any help would be appreciated. Thanks very much!

Được hỏi bởi Janice_bernhard 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Phone number needed

I need a real person on the phone to sort out firefox not working properly.

Được hỏi bởi aleck2 1 năm trước

Được trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Shaky video

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-on… (xem thêm)

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-ons and no help. Any ideas? Thanks in advance. Bob.

Được hỏi bởi 1bbrazie 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Mac OS, Google maps, Firefox doesn't show road name symbols

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state hig… (xem thêm)

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

Được hỏi bởi GottobetheFox 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

SVG processing limit(s) ?

Related to some personal SVG project files. Which are relative large files (containing lots of generated paths and other data). On the largest of these files I spotted t… (xem thêm)

Related to some personal SVG project files. Which are relative large files (containing lots of generated paths and other data).

On the largest of these files I spotted that some general svg-viewer failed with a "XML parse error: cannot load more than 200.000 XML elements" error message.

The same file, when viewed in Firefox (114~, Linux, Mint), also developed some odd hiccup that did not make sense. Unless ...

Is there a similar limitation active in Firefox ?

- I tried to see if "Inspect>Console" gave some potential related message on this. But spotted nothing out of the ordinary. - Searched developer.mozilla.org for any related svg data. But could not find any. - After ditching some data in the effected file, unrelated to the hiccup part, the hiccup disappeared. Suggesting I did hit some svg limit in Firefox. - File size: ~26.5MB. Number of elements: Other than more than 200.000, unknown at this point. (not sure how to count them at this moment either)

Được hỏi bởi mvgulik 1 năm trước

Được trả lời bởi mvgulik 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Font Change - Regular vs Troubleshooting Mode

Some fonts randomly use an ugly, blocky font for no reason. I've seen it happen on some web pages and PDFs but not on all. I have tried other browsers but it is a Firefox… (xem thêm)

Some fonts randomly use an ugly, blocky font for no reason. I've seen it happen on some web pages and PDFs but not on all. I have tried other browsers but it is a Firefox-only problem. It doesn't occur in troubleshooting mode as shown in the attached picture. Any help to resolve this would be greatly appreciated!

Được hỏi bởi sdhillon 1 năm trước

Được trả lời bởi sdhillon 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Funcions `loadOneTab` and `loadURI` in 2023 in Firefox Experimental API?

I am using the Experimental API in my private Firefox extension. So far, I've been using Firefox 102 ESR, but I'm planning to switch to Firefox ESR 115. There's already … (xem thêm)

I am using the Experimental API in my private Firefox extension.

So far, I've been using Firefox 102 ESR, but I'm planning to switch to Firefox ESR 115. There's already a Firefox 115 Beta available, so I've started testing it with my private extension.

So far, I've been using internal Firefox functions like `loadOneTab` and `loadURI` and it worked very well.

I used the `loadOneTab` function like this:

``` const placesURL = "chrome://browser/content/places/places.xhtml"; window.gBrowser.loadOneTab( placesURL, { inBackground: false, allowThirdPartyFixup : true, relatedToCurrent : true, triggeringPrincipal : services.scriptSecurityManager.getSystemPrincipal() } ); ```

But the `loadOneTab` function no longer exists at all in Firefox's internal API. What should I replace it with?

I found the function `_createTab`:

``` // window.gBrowser._createTab({ uriString: placesURL }); ```

But the `_createTab` function returns an error:

``` Uncaught Error: UserInteraction with id "browser.tabs.opening" was not initialized ```

...I guess this is by security to make this function called only by user action? And I call this function inside `async function`.

Is it somehow possible to open a new tab from the Experimental API in Firefox 115 beta? I need this very badly. Really very much.

---

I used the `loadURI` function like this:

``` window.gBrowser.selectedBrowser.loadURI(linkGo, {triggeringPrincipal: Services.scriptSecurityManager.getSystemPrincipal()}); ```

The `loadURI` function appears to still be available in Firefox's internal API, but returns an error like this:

``` TypeError: 'uri' member of CancelContentJSOptions is not an object. RemoteWebNavigation.sys.mjs:28:41 ```

How to overcome this error?

Được hỏi bởi look997 1 năm trước

Được trả lời bởi look997 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Google maps displays multiple place names

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. Se… (xem thêm)

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

Được hỏi bởi OTG70 1 năm trước

Được trả lời bởi OTG70 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can't login to usaa.com banking site. FF keeps refreshing login page

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7 I enter/submit my USAA username on the login page via a username d… (xem thêm)

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

Được hỏi bởi jenna 1 năm trước

Được trả lời bởi jenna 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

new windows 11 build, cannot use Firefox

I have been unable to get Firefox to open in my new windows 11 build. I install Firefox, try to launch the program and get a message that an instance of Firefox is runnin… (xem thêm)

I have been unable to get Firefox to open in my new windows 11 build. I install Firefox, try to launch the program and get a message that an instance of Firefox is running and must be closed to run my requested launch. I use taskbar and there is no instance of any Firefox process running. I have uninstalled and reinstalled and the same message comes up. I installed an old version of Firefox from 2012 and it works but I get security notices about it and there is no update option available. Is Microsoft blocking my use of Firefox? I went to the Microsoft store and downloaded their version and the same thing happened. Any suggestions will be greatly appreciated.

Được hỏi bởi creighd 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

accessing outlook live

I don't know if this is a firefox or outlook problem, but I can no longer access outlook live (https://outlook.live.com/mail/0/) from my main screen. Blank page. Oddly … (xem thêm)

I don't know if this is a firefox or outlook problem, but I can no longer access outlook live (https://outlook.live.com/mail/0/) from my main screen. Blank page. Oddly enough though, I can access it by going to "private browsing." So I'm guessing there's a setting that's keeping outlook from loading, but I don't remember changing any settings recently, so I'm stumped. This has been happening for only the past 3 days.

Được hỏi bởi denbetsy2 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Automatic dynamic theme to show name of profile in browser header

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created whi… (xem thêm)

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created which shows the name of the profile on the menu bar. I forgot exactly how I did it, but it involved typing this in a Word document, taking a screenshot and turning it into a jpeg, crop the image, upload it as a theme, then test it. Repeated several times until I got it to work.

I don't need or want fancy graphics here. I just need the name of the Firefox profile to appear somewhere in the window. In my fantasy world, there would be an option to include this name in the window Title bar.

Được hỏi bởi dan400man1 1 năm trước

Được trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (xem thêm)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Được hỏi bởi Leonard L. 1 năm trước

Được trả lời bởi cor-el 1 năm trước