Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã khóa
  • Đã lưu trữ

Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (xem thêm)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Được hỏi bởi mafrazier1 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (xem thêm)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Được hỏi bởi Leonard L. 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (xem thêm)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Được hỏi bởi mjdubie 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Autofill Issue

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to … (xem thêm)

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

Được hỏi bởi bclough9377 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot verify my device on Chase Bank's secure server

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to b… (xem thêm)

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

Được hỏi bởi Anna 1 năm trước

Được trả lời bởi Medhasree Suram 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Opt-out language sync

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the… (xem thêm)

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the two profiles using one common Firefox account, this seems to be impossible: a change of the language setting in one profile immediately reflects into the other profile. Is there a way to disable the sync of language? I want histories and bookmarks to be synced across the profiles and thus I want to use the same account. Thank you.

Được hỏi bởi kazuma.tateiri16 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (xem thêm)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Được hỏi bởi Gitana 1 năm trước

Được trả lời bởi Gitana 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (xem thêm)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Được hỏi bởi jordwms 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Potential security issue ONLY in Firefox. All other browsers work fine.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. Th… (xem thêm)

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

Được hỏi bởi jculligan 1 năm trước

Được trả lời bởi MarkRH 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How do I reorder Bookmarks in Toolbar

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fix… (xem thêm)

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fixed?

Được hỏi bởi praylett1 1 năm trước

Được trả lời bởi praylett1 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Save Bookmarks from other drive

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox … (xem thêm)

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

Được hỏi bởi dwctrader18 1 năm trước

Được trả lời bởi dwctrader18 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

using Location Services on Mac

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Locati… (xem thêm)

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Location settings and now have the website listed with "Allow" noted. This was not enough, and for some time I didn't understand why. Then I discovered the Mac's System Preferences' Security and Privacy section, where Location Services are one category under Privacy. Selecting Location Services brings up a list of apps that are allowed to provide location information. For some reason, other browsers are on the list and can be turned on or off, but Firefox is not on the list of apps that can be selected as permitted. Am I missing something here? I can't find any way to add apps to the list so that they can actually be selected. Any advice?

Được hỏi bởi MrWenger2 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (xem thêm)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Được hỏi bởi Alexis 1 năm trước

Được trả lời bởi Alexis 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Youtube Constantly Buffering after Pausing and Resuming

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and… (xem thêm)

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and in the past couple days I've noticed a pretty serious and annoying bug. When I pause the video, tab (Cmd + Tab on MacOS) into Unreal Engine, do some things, then tab back and resume the video, it will play for one frame and then stop and buffer, but the audio will continue playing. The only way to get the video to resume is to skip forward/backward in the video (either with the arrow keys or the progress bar). I've also tried Troubleshooting/Safe mode and the issue still persits.

Được hỏi bởi beatzoid 1 năm trước

Được trả lời bởi beatzoid 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox's built-in PIP icon for videos

I'm using a video as the background for my website, and Firefox's built-in PIP (Picture-in-Picture) icon for videos is displaying. I don't want it to be visible on my web… (xem thêm)

I'm using a video as the background for my website, and Firefox's built-in PIP (Picture-in-Picture) icon for videos is displaying. I don't want it to be visible on my website. I tried using FFmpeg, but it did not work as it was mentioned by some people on Stack Overflow. I read that Firefox won't display this icon for videos in an iframe, but I don't want to use an iframe on my website. Is there any other solution?

Được hỏi bởi Farimaan.sh 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (xem thêm)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Được hỏi bởi Mckenzie Boyle 1 năm trước

Được trả lời bởi Mckenzie Boyle 1 năm trước

  • Đã khóa
  • Đã lưu trữ

Change to Menu Bar sort order

macOS Catalina 10.15.7, Firefox 108.0.1 For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the o… (xem thêm)

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

Được hỏi bởi SuMo Bot 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox MacOS integration: broken Edit menu

Hello all, I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (s… (xem thêm)

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

Được hỏi bởi Gildas Cotomale 2 năm trước

Được trả lời bởi cor-el 2 năm trước