Diễn đàn hỗ trợ Firefox

When I started firefox today, there was a new folder added to my bookmarks toolbar - "Other Bookmarks". It was never there before and I want to remove it. In the bookmarks menu itself I have the "Bookmarks Toolbar" where I put the stuff I want to access often, and "Other Bookmarks" where I put other stuff I don't need as much. I don't see a reason why the "Other Bookmarks" should take up space on the bar.

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

I need to copy browsing history and bookmarks from one laptop with FF v.60 to another laptop with FF v.52.

I know there are different ways of doing this, but in my case I don't have use of the source laptop. BUT, I do have the full profile saved in both laptops. I also had saved a json bookmarks copy, but it's 5 days old. No huge deal but I had some major restructuring of my bookmarks yesterday.

There's also sync, but I tried to just sync history and it does nothing. Plus I'm not sure if it's going to sync to "last updated" which is actually the other (destination) laptop with FF v52.

In my profile I see bookmarks clearly, but no history. They are both in places.sqlite? Should I just copy this? What else would be copied?

By the way, in bookmarkbackups folder, I see the last jsonlz4 file is from June 9 12:10 am, not June 10 12:10 am as it should have been perhaps. Does this jsonlz4 file work with the restore command of "import and backup"?

Thank you!

I'm using the latest version of Firefox (89.0) on both of my Windows 7 computers as well as on my iPhone. I have this really annoying glitch where I'll bookmark a page, and Firefox will occasionally duplicate that bookmark hundreds of times. I've gone in and deleted the duplicates, but then the problem re-occurs, so I'm trying to figure out how to finally fix this! I've already spent several hours looking through your help forums and trying to fix it, but nothing seems to work. Here's what I've done:

I turned off sync on all my devices. I also noticed that I had the iCloud synch extension on one of my computers, so I removed that, since I read that might cause some issues. Then I went and cleaned up the bookmarks on one of my computers, deleting all the duplicate entries, and I exported an HTML version of my bookmarks to my computer and also created a backup .json file. I refreshed Firefox on that computer. And I changed my sync password, since I read somewhere that that would supposedly force my old data to be deleted from Firefox's server.

Then I turned sync back on on that one computer, hoping that the latest version of my bookmarks that were on that computer would now update to Firefox's server. But instead of replacing the old bookmarks file in the cloud, it simply added back the old duplicate bookmarks to my computer (which apparently never got deleted from Firefox servers, despite the password change). Super frustrating. Isn't there a way to force a one-way sync, so the version of the bookmarks file that I have locally -- which has the latest changes -- takes priority??

I then tried going to "Import bookmarks from HTML," hoping that the version I had previously saved would replace this bad, outdated version I had downloaded from the server, but that didn't seem to do anything (I guess import only adds new bookmarks but doesn't delete existing bookmarks?). Could I import the json file instead? If so, how do I do that? I've considered deleting all my bookmarks and then importing the html file again to see if that fixes it, but it looks like the html file doesn't include the bookmarks on my toolbar. Is that correct? If so, I don't want to lose them.

Not sure what this is so glitchy and so difficult to fix. Can someone please help?

Before the update, my bookmarks toolbox was permanently open on the left side of the screen. That was a perfect setup for me, as I use a lot of bookmarklets for time saving on sites I'm on frequently. Since the update, all I have at the top of the screen is Import bookmarks and Most Visited (top left) and Other Bookmarks (top right). I can open Other Bookmarks, and my bookmarklets are there, but clicking one closes the Other Bookmarks folder each and every time. This renders them useless for my purpose. Is there a way to reopen, and KEEP open, my toolbox? I've tried clicking the Keep Open option and selecting done, but that doesn't do what I'm wanting it to do.

How do I add the show sidebar icon to the taskbar so I can see my listing of bookmarks in the sidebar? I tried the general help area and found no answer to my question. Thanks.

How Do I Shrink Recent Bookmarks Dropdown List ? I don't NEED or WANT to see a list of ALL my "RECENT" (unorganized) bookmarks. I can't find an option to activate the "dropdown" function in either main preferences or menu customizing. If I "remove" them from the list, they are also removed from where they were saved as a bookmark. If the answer is, "This can't be done.", then I am DONE WITH FIREFOX.

The latest update to Firefox trashed creating Bookmarks!!!

Instead of given an option on where to file a new bookmark -- as it had for years -- it places in the last location selected and closes the dialogue box.

To fix things require Editing the Bookmark to save a new Bookmark where desired.

Update prior to this one created problems with background colors and spacing's, now another update trashes to Bookmark function...

Is someone from Google of Microsoft trashing Firefox intentionally?... or is just someone who doesn't know what they are doing or care?

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file in my desktop but I can't import them back. What's going on?

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older version of Firefox, but the result of that is that my bookmarks are gone completely. I expect all my passwords and logins are gone too.

Is there a way to undo this?

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is access denied. Contacted SKY team, helpful, line / router all OK. No VPN active. Have deleted SKY link, cache, history, cookies etc and reinstalled - same issue. SKY login works on Edge though, or, via e-m client. Problem is solely with SKY log in and solely Firefox. SKY unable to find an issue. Message is Access Denied You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f272c623a2768747470733a2f..." on this server. Which is Error 288 Any thoughts?

I dislike the new spaced-out view of bookmarks and white "empty" folders which feel exactly like bookmarks without favicons. Is there a way to return to the old view for Firefox?

Good day,

I am so upset and frustrated after losing all of my bookmarks from my favorite browser that have decided to ask this question here which I'd normally not do and am hoping someone could clarify and guide through restoring it all.

I rebooted my PC last night and upon reboot completion my firefox was updated on its own to v89 or something, the latest as of today's date and so i spent a day not liking the most important thing that I enjoyed on the previous version, which was the ability to reload the open tab by mouse right clicking on it and selecting "Reload tab" (which was the FIRST option at the top of the menu), but for some weird reason the latest update has "New tab" as the first option to select from and no longer "Reload tab" (which is now the 2nd option), which drove me crazy as every time I went to reload my multiple open pages by mouse right clicking them and clicking on the first option at the top of the menu (which used to be reload tab), it was opening 6-7 new tabs instead as the first option at the top now is "new tab", which drove me nuts. This could be a really minor thing for some, but its not for others, its fine that its there, but there should've at least been an option to re-arrange the right click menu and either hide "new tab" as Im not even sure why that was implemented as you can simply close on the "+" signg at the end of your tab to launch a new tab if you need it, from being the first on the list or something along those lines, but I wanted my "Reload tab" be the first option on the list when I mouse right click on any page to perform action with it and thus I decided to revert to prev version Firefox Setup 88.0.1 on my Win 10 pc.

The problem I faced was when I started installing that older version I got this pop up (see attached image)

Without any serious thought I clicked on create new profile as it wouldn't let me install the older version otherwise, it either had an exit or create new option and once I created new profile it all looked brand new as if i've never owed a firefox before and I've used it for ages, my fav browser. Everything is just gone, addons, extension, everything I had organized.

I tried restoring previous profile via about:support, I see 3 on there with the latest 2 seeming to be the latest once and there was one that I think was my old one, but when I clicked on "Launch profile in bew browser" to see if thats the one I had with all my stuff, it kept giving me the same error that you see on the screenshot, so no matter what I did it just wouldnt let me launch my old one.

I searched here https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks#w_determine-if-firefox-has-created-a-new-profile tried a few things to follow, recovering bookmarks did not seem to work, I just see bookmarks from June 23rd which I didnt have any anyway, so it better not override anything I had before, and now im just so discouraged and not sure how to restore everything the way I had that deciding to post for help here.

I would appreciate if someone could clarify this instead of just posting links with tons of info to follow, I can find those links myself, some of them I followed, if someone who knows exactly what happenned and could say whether or not this is still recovarable with clear steps on what to do that would be much appreciated.

I also wonder if I was to restore my windows to previous restore point, would it restore my browser to how it was or it wouldnt?

Please assist, thank you!

For sites I use daily, I used to copy the URL and paste it on my menu bar, where it shows the Icon and the url, then I right-click to get properties and delete the url so I'm only left with the Icon, however with the latest version of firefox, when I right-click, the Properties is missing in the drop down menu, why?

I don't like the "last folder" bookmarks location. This does not work with my browsing/bookmarking workflow. (I just end up with Tab Groups nested in the wrong folder rather than chronologically).

Can I restore the save location "Other Bookmarks" as the default folder?

This poster in [JAN 2021] seems to think not:

"In Firefox 85+ always the last used folder is selected, so if you do not want this behavior then you still have to select another folder each time you create a new bookmark."

I installed the IDM addon and it caused my browser to revert back to an earlier version, thus corrupting my places and favicons files and causing me to lose five years worth of history. I have sqlite3 and I have tried seeking help from many different places, but I'm a neophyte when it comes to command line stuff and a lot of the information I have come across is either impertinent to those specific files, outdated, or has dead links. At this point, I'm willing to give the files to someone more tech savvy than I am so that they can fix them for me if I have to.

Please help me, either through instructions, or through direct repairs. If it's not possible, I can sync with my other devices and import six months worth of largely similar browsing history, but I'd rather it not come to that.

Hi, i noticed 2 things that worked before :

I can't grab le link in the URL and put it as a "shortcut" / bookmark in my personal bar anymore; I can't move any bookmark from the position they end up ! I'm sure we could do this before ... drag and drop dont work nether in Bookmarks list or persaonal bar

I was looking for a bookmark, and came upon one folder titled: "Other Bookmarks", that has over 4,000 inside! It's shown as being a folder under the "All Bookmarks" heading, so it's not imported from anywhere, and it's not in the main Bookmarks Toolbar folder, although it does sit on the toolbar, but all the way over to the right hand side, off by itself. So who created it, why is it sitting where it sits, and who loaded 4,000+ bookmarks in it???

I had always been able to drag a tab and drop it on to the bookmarks toolbar to bookmark it, and it would show there for easy clicking. Recently though I replaced my computer, and now whenever I try to drag a tab to bookmark it just opens a new window. Is there a setting or something I'm missing? I miss having the easy access to frequent sites!

Thank you