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Firefox updates do not restore tabs correctly

iMac (Retina 5K, 27-inch, 2017), macOS Mojave 10.14.6, Firefox 97.0.1 *** After relaunching Firefox following the last several Firefox updates, the tabs on my f… (xem thêm)

      • iMac (Retina 5K, 27-inch, 2017), macOS Mojave 10.14.6, Firefox 97.0.1 ***

After relaunching Firefox following the last several Firefox updates, the tabs on my frontmost window no longer reflect the set of tabs that had been there previously. Instead, they appear to have come from weeks to months ago, obliterating quite a lot of work.

Được hỏi bởi jfrench1 2 năm trước

Lần cuối trả lời bởi jfrench1 2 năm trước

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Printing PDF files in Firefox 97 adds extra margins

After release 97 was installed, my PDF tax files no longer print correctly because an extra margin gets added top, left, right, and bottom. It is visible in the preview, … (xem thêm)

After release 97 was installed, my PDF tax files no longer print correctly because an extra margin gets added top, left, right, and bottom. It is visible in the preview, and that's the way it prints. Nowhere can I find a margin adjustment. What is even stranger is that this only happens with "fillable" tax files which I downloaded from IRS and filled in with Firefox, some in release 96 and some in 97. In release 96 they printed correctly, but not in release 97. Do I need to use a different browser?

Được hỏi bởi werner42graf 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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REFRESH FIREFOX

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder… (xem thêm)

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder is on the desktop 4. I have followed archived support help steps for this issue but did not restore previous Firefox profile. 5. Archived help solution says to ask the question again.

Được hỏi bởi brodricj 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Firefox bookmarks

The "bookmark current tab" stopped working in "firefox" on my mac. Additionally, I noticed that I'm unable to make "text" modifications to existing bookmarks in my "other… (xem thêm)

The "bookmark current tab" stopped working in "firefox" on my mac. Additionally, I noticed that I'm unable to make "text" modifications to existing bookmarks in my "other" bookmarks list.

I searched online for fixes (this has been going on for a while now & I forget the fixes I found). I applied a couple of the fixes & they both worked for a few minutes, but then failed to continue working.

Your help will be appreciated. Thanks, Steve

Được hỏi bởi white_bonus 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Cannot log in to a bank website

Hello, When I try to log in to my one of my bank's secure website, firefox is not connecting. I can connect with chrome and edge. Firefox does connect with other bank a… (xem thêm)

Hello,

When I try to log in to my one of my bank's secure website, firefox is not connecting. I can connect with chrome and edge. Firefox does connect with other bank and investment accounts websites. I am having the problem with this particular site. I had faced this problem with another website (non-banking, but secure), but it corrected itself in a few weeks.

I appreciate your help.

Thank you.

Dave

Được hỏi bởi DChakraborty 2 năm trước

Được trả lời bởi cor-el 2 năm trước

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Create recovery key and reset password

Hello, here is my problem: I forgot my password, and I don't have a recovery key. But I am logged in to my account in another session, so I have access to my account. I w… (xem thêm)

Hello, here is my problem: I forgot my password, and I don't have a recovery key. But I am logged in to my account in another session, so I have access to my account. I want to create a recovery key so I can reset my password without losing everything. Problem is, to create a recovery key you need to enter your password. If you ask why didn't you create one when you set your password. This recovery key thing did not exist when I was setting my password. Can anyone please help me with this? Thanks a lot in advance.

Được hỏi bởi deryacog 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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converting outlook emails into pdf file

I want to convert multiple outlook emails into a pdf file. can't export outlook emails to desktop Cannot access PDF app (fox it phanton software) in outlook app. Using w… (xem thêm)

I want to convert multiple outlook emails into a pdf file. can't export outlook emails to desktop Cannot access PDF app (fox it phanton software) in outlook app. Using windows

Được hỏi bởi Nancy Weiss 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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move to function

When I send a email and I want to move it to a particular label, I can't. Only option I get is to have it sent to the inbox. Why would I want it sent to the inbox? … (xem thêm)

When I send a email and I want to move it to a particular label, I can't. Only option I get is to have it sent to the inbox. Why would I want it sent to the inbox?

Được hỏi bởi Wolfs Den 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Print in Firefox

I like the PDF Viewer in Firefox and I use it very often, but when I want to print documents, there are always headers and footers with the file path, date and time and n… (xem thêm)

I like the PDF Viewer in Firefox and I use it very often, but when I want to print documents, there are always headers and footers with the file path, date and time and number of pages. How can I turn that off?

Được hỏi bởi Daniels Konto 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Cannot download files any more. Neither can I uninstall Firefox.

For the past week, I have not been able to download files using firefox any more. Other browsers (Chrome, Edge) work. Refresh did not change anything. Deleting profile di… (xem thêm)

For the past week, I have not been able to download files using firefox any more. Other browsers (Chrome, Edge) work. Refresh did not change anything. Deleting profile did not change anything. Tried to uninstall, but got message "can't initialize plug-ins directory." I cannot get around the error message. I deleted the profile, but that did not fix the problem with downloading. I do not know what to do.

Được hỏi bởi pavlakis1 2 năm trước

Được trả lời bởi pavlakis1 2 năm trước

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connecting another device

I am on a web page that wants me to connect another device. I don't have another one besides than the desktop computer I am using. It says it's "required" to have more th… (xem thêm)

I am on a web page that wants me to connect another device. I don't have another one besides than the desktop computer I am using. It says it's "required" to have more than one. There is nothing on that page for me to say that all available devices have been connected. If I just close that page, is it going to keep popping up and asking again every time I sign in to my account?

Được hỏi bởi bcdmarko 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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password recovery from old hard drive

I had a laptop die on me suddenly without knowing about Firefox sync, the laptops hard drive still worked but I didn't have a way to access it for about 10 months until n… (xem thêm)

I had a laptop die on me suddenly without knowing about Firefox sync, the laptops hard drive still worked but I didn't have a way to access it for about 10 months until now. on a new laptop I have set up a new Firefox profile and either set up new passwords or or opened new accounts on some of the websites but a lot of old logins and browsing data, and bookmarks. now that I can access the old profile on the old hard drive I was trying to see if I could just recover missing passwords or data from the old to new profile but on the support website all I can find seems to be how to overwrite the the new profile with the old one which would mean losing a chunk of new passwords and data. it is also unclear whether any new backup or syncs of the new profile would remain or be wiped with the overwrite, is there a way to view the old profiles data to recover parts piecemeal or is the only option to overwrite the new profile. I apologize if this is a lack of computer literacy.

Được hỏi bởi neschneider 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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I can't login, two-step authentication issue :(

Good afternoon, I just format my PC and when I try to log in, it asks for the code of the two-step authentication. The problem is that I change my mobile phone a while a… (xem thêm)

Good afternoon,

I just format my PC and when I try to log in, it asks for the code of the two-step authentication. The problem is that I change my mobile phone a while ago and don't have my authentication app, so I can't receive the code and since I just format my PC I also don't have anymore the recovery code.

Can you help me recover my account, please? It's very important because I have all my passwords and data there.

Thank you in advance.

PD: My account mail is: [email removed from public]

Được hỏi bởi marcabulif 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Verification code

I'm trying to sync my laptop Firefox account. My trouble is, that I have to sign in and then I need to enter the verify code sent to my email. I need to enter the code wi… (xem thêm)

I'm trying to sync my laptop Firefox account. My trouble is, that I have to sign in and then I need to enter the verify code sent to my email. I need to enter the code within five minutes but I don't receive it for between fifteen to thirty minutes making the code obsolete. Very, very frustrating! Is there a remedy???

Được hỏi bởi Paul 2 năm trước

Lần cuối trả lời bởi Paul 2 năm trước

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google dark

Hello. My homepage is google. Its turned dark all of a sudden.The background is all dark as indicated in the pic here. Thanks much to anyone who can help.

Được hỏi bởi cs999 2 năm trước

Được trả lời bởi Swarnava Sengupta 2 năm trước

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Secure Websites needing Update when Browser is already up to date

I have now had two websites that are having problems with a fully updated Firefox and they are telling me to update the Browser. Chase and now the IRS site is wanting me… (xem thêm)

I have now had two websites that are having problems with a fully updated Firefox and they are telling me to update the Browser. Chase and now the IRS site is wanting me to update and I'm running 97.0.1 (64 bit). Win10 that is also fully updated.

Được hỏi bởi royparrish01 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Not erasing cookies/history

Okay, hi- first time here. I have, as far as I know, all my preferences set correctly- clear history and cookies upon shutdown, etc yet EVERY time I reopen Firefox it's a… (xem thêm)

Okay, hi- first time here. I have, as far as I know, all my preferences set correctly- clear history and cookies upon shutdown, etc yet EVERY time I reopen Firefox it's attempting to resume my last session which seems to me to be the opposite of how I have it configured so I was wondering what I also need to do to eliminate this privacy concern. Thanks in advance~

Được hỏi bởi fukyouufuknfuk 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước