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  • Đã giải quyết

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (xem thêm)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

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  • Đã giải quyết

Forcing FF to use http protocol instead of it using https

At work with work with test servers. Sometimes those are using just HTTP, sometimes HTTPS protocol. However, once Firefox sees HTTPS, it does not let to go back to HTTP… (xem thêm)

At work with work with test servers. Sometimes those are using just HTTP, sometimes HTTPS protocol. However, once Firefox sees HTTPS, it does not let to go back to HTTP protocol.

Not sure, why a browser should know better than a user (when typed the whole URL, including HTTP://) to use HTTPS. Also, when the error page ("Unable to connect") comes, there is no option to use HTTP instead.

Why on the address bar, when either Delete key or right-click-delete are used the autofil for that host / domain are not cleared? Why that error page doesn't have a well described (warning the user of the consequences) option to still use HTTP?

Đã được hỏi bởi ff2_support 2 tháng trước

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  • Đã giải quyết

Cannot upload photos on this site - Mozille Support

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well. … (xem thêm)

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

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  • Đã giải quyết

Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mi… (xem thêm)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

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  • Đã giải quyết

Cookies and Site Data section, Manage Exceptions… Keep deleting

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites t… (xem thêm)

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites to be always blocked, but every time I go back to add another or check. They have been removed. Also if I tick the delete cookies when closed. That also deletes the exceptions. Why would it do this?

Why on earth would I continue to re-enter the same several exceptions every time I open Firefox?

Am I missing something else in the settings? And yes I always click on save changes.

Thank you for your time. Doc

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  • Đã giải quyết

Firefox Headers and Menu bar to large Windows 11 but ok Windows 10

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can s… (xem thêm)

Firefox using Windows 11 the Top Menu bar takes up to much real estate. But running same Browser on Windows 10 it works fine. How can I reduce the top Menu Bar so I can see more of Web page as far to big on Windows 11? Any ideas help appreciated. Does anyone know of a cure.? Check the attached image or Images for proof. Even some web pages its far to wide to fit screen.

Đã được hỏi bởi twinjenz 2 ngày trước

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  • Đã giải quyết

Popups not working

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker … (xem thêm)

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Đã được hỏi bởi Amay 1 ngày trước

Đã được trả lời bởi RobertJ 1 ngày trước

  • Đã giải quyết

Loosing ALL cookies when Firefox session ended

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox. Don't know why I'm loosing all cookies when Firefox session ended. Firefox 101.0.1 x64 OS… (xem thêm)

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox.

Don't know why I'm loosing all cookies when Firefox session ended.

Firefox 101.0.1 x64 OS Windows 11 Pro v 21H2 (Build 22000.776)

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  • Đã giải quyết

Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (xem thêm)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

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  • Đã giải quyết

Right click "Copy Image" followed by pasting in Firefox creates a copy with a blue tint

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended th… (xem thêm)

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended that I post it here:

Hey everyone. I am running Windows 11 Home on my PC and have Firefox completely updated. Lately, when I use the Windows "Copy image" function, then paste that image in Firefox, the image comes out with a blue tint.

For example, I wanted to share this funny image from r/minnesota https://www.reddit.com/r/minnesota/comments/w4iaun/it_was_bring_anything_on_a_leash_day_at_the_st/ But when I paste the image (Attachment is how the image looks after pasting back into Firefox), the image is blue tinted.

I tested to see if this was just a Windows issue, but there is no blue tint if I paste the image into Word, Paint, or any other tool besides Firefox.

In firefox, protection settings are "custom" but map very closely to Strict. I am running the following addons:

Bitwarden uBlock Origin NoScript Facebook Container

Troubleshooting steps:

1. Restarted Windows, no change. 2. Copied image to a program outside of Firefox from Firefox, no blue tint 3. Created a new user profile in about:profiles, blue tint persists when copying into Firefox

Đã được hỏi bởi shark0807 3 tuần trước

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  • Đã giải quyết

Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weir… (xem thêm)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Đã được hỏi bởi Davide 3 tuần trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

  • Đã giải quyết

Completely broken profiles

Hello team, I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig. Up until today, I h… (xem thêm)

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

Đã được hỏi bởi sean.oneill.29 2 tháng trước

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  • Đã giải quyết

Firefox Disable spell checking

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME… (xem thêm)

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME, Microsoft IME and google Japanese input.

Đã được hỏi bởi sweet0670 1 tháng trước

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  • Đã giải quyết

I can't delete my Firefox account

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I d… (xem thêm)

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Đã được hỏi bởi vivek95148 2 tuần trước

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  • Đã giải quyết

Scrolling lagging on every website

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps … (xem thêm)

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps

Đã được hỏi bởi SpookieGames 2 ngày trước

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  • Đã giải quyết

Select Box has white text on white backgroud, only visible when hover over

Hi, Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered ove… (xem thêm)

Hi,

Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered over, see attached screenshot.

How can I rectify this please?

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  • Đã giải quyết

Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (xem thêm)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

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