Diễn đàn hỗ trợ Firefox

Since the last update various programs we try to play on ITVX.com hang Firefox. Again tonight we ended up having to switch to chrome which behaves ok. End up having to crash FF from Task Manager.

I have used Firefox for many years, on a Windows 10 64 bit desktop with DuckDuckGo Search engine. Two websites I subscribe to will not let me use firefox to sign in using Firefox. However Microsoft Edge allows me to sign in. WHY do I have a problem using Firefox?

Do some of my settings need to be changed?

SDB

PS Also why is it so difficult finding the version # ? this used to be using the about option and I can't find that anymore.

When I minimize Firefox in Windows 11, with multiple tabs, and then click on the icon in the toolbar, a list of my tabs pops up. I would prefer Firefox just go back to the window I minimized, preferably with focus on the tab I was viewing when I minimized. I don't understand why this isn't the preferred behavior. Please advise as to how I can force Firefox to reopen the window I minimized, when I click the toolbar icon, instead of presenting me with a list of tabs.

Just checking back to see if there has been any new methods developed for dealing with this issue.

[https://support.mozilla.org/en-US/que.../1338204#answer-1434499]

When I try to open "www.metservice.com" Firefox freezes completely. This did not use to happen and does not on Chrome. I have to restart my laptop to fix the freeze!! As it is a site I use regularly it is somewhat of a nuisance.

I use Chrome for the college where I teach but I know I can use Firefox it I choose to. So, I tried logging into the college site on FireFox but no matter what I do it tells me the password is wrong. It is the password I use on Chrome and is tied to the college site. How do I get it to work in FireFox? What am I missing? Thanks, LucyVan

I cannot enter the second email address because it keeps telling that that address already exists, yet the settings page says that there is none. and no one has answered any of these postings. so what's the point of all this nonsense? this is pitiful.You guys badmouth chrome yet I've never had a problem like this with them. I'm not going to hold my breath waiting for a reply.

Since recent Firefox update, Yahoo mail won't let me send messages, reply, delete, or move mail to another folder. I can't mark the mail as important, or close an email I've opened by x-ing out of it. I can only open an email and can get back to my email folder by clicking on the folder. Pretty much unusable. In safe mode it has the same problem. I tested my Yahoo mail using Chrome and it works the way it's supposed to, but I much prefer Firefox. Thank you.

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the email previews are so large they extend half the way across from the right side. Previously most of the center was for email lists, but now it is just a small part that will only show two or three emails. How can I change it back the the old format?

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

Hey so I've been having this issue for a while now and I don't know how to fix it.

I hoard my tabs so using TST (tree style tab) for firefox is extremely helpful for my studies and hoarding tendencies, I will remove the tabs from the top of my screen easily. Due to my computer breaking and being replaced, I've had to redo this process and I cannot find any data for firefox in my documents.

I don't know if this is an issue anyone else has faced and has fixed it. Any suggestions would be appreciated.

PS: I have reinstalled FF several times now and it doesn't fix the issue :(

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my account before using Firefox. For the past week I have been getting this message when I submit my log in data - We're sorry but myCigna is unavailable at this time. Please contact our customer service for assistance. So, I called them today and spoke with a tech. I told him I used Firefox and DuckDuckGo and he advised me that others have had that problem using ddg as a search engine. He asked me to try to log in using a different browser and I was able to log in and access my account using Edge. So, I tried Firefox again after changing the search engine to Edge and still wasn't able to log in. Do you guys have any idea why I can't log in using Firefox anymore, or should I just continue to use Edge for that particular website? If you can help, please let me know. Thanks Larry

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

I've been noticing for a while that Youtube chapters were very hard to read if they were displaying over a white background. I thought this was just a Youtube issue but then I decided to boot up Edge and Brave to see if the issue still persisted. It doesn't. What happens in those browsers is that there is that the bottom part of the video is darkened just enough so that when the chapters are displayed there is enough contrast to read them. In Firefox this overlay cuts out before it reaches the chapters making them very difficult to read. I tried in Troubleshoot Mode and the issue persists.

I've linked pictures that demonstrate the difference.

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.