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Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or … (xem thêm)

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Được hỏi bởi mdjavedboosedqpd 1 năm trước

Được trả lời bởi mdjavedboosedqpd 1 năm trước

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firefox actually wont do anything

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of … (xem thêm)

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of what you see when opening it up. I am able to open up the top right menu but when i click on something, nothing loads. When i go into type a website in and click enter nothing happens, text is put into the URL but no website shows. I checked my firewalls, Firefox is allowed there. I have access to my bookmarks and everything, but when I click on them to go to their sites, nothing happens either. But when I click on websites the url pops up in white text in the bottom left of the screen. Please help, this is incredibly annoying and I still haven't figured origins yet, lol.

Được hỏi bởi osteeldog01 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

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How would I set up Sync on my PC?

i'm trying many times set up sync my pc But not working well ? any solution please guide me ! thankyous !!

Được hỏi bởi zs081800 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Lost All Sync Data

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now… (xem thêm)

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Được hỏi bởi strawboy 1 tháng trước

Được trả lời bởi strawboy 1 tháng trước

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Windows needed to be reinstalled, too many tabs open for Sync to work

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either… (xem thêm)

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

Được hỏi bởi Matt 1 năm trước

Được trả lời bởi Matt 1 năm trước

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Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (xem thêm)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Được hỏi bởi m.cooley475 1 năm trước

Được trả lời bởi m.cooley475 1 năm trước

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logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (xem thêm)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Được hỏi bởi karanarunraut 11 tháng trước

Lần cuối trả lời bởi Paul 11 tháng trước

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Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (xem thêm)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Được hỏi bởi xxhen 8 tháng trước

Lần cuối trả lời bởi Paul 8 tháng trước

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Firefox Sync Login NOT Working Since v112.0.2

Good morning! Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page… (xem thêm)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Được hỏi bởi V. T. Eric Layton 3 tuần trước

Được trả lời bởi cor-el 3 tuần trước

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (xem thêm)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Được hỏi bởi rbrtmac 1 năm trước

Được trả lời bởi rbrtmac 1 năm trước

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Linux sync and support pages not visible or accessible

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org Not able to sign into Sync. The page does no… (xem thêm)

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org

Not able to sign into Sync. The page does not even load.

/?contex=fx_desktop_v3&entrypoint=fxa_app_menu&action=email&service=sync

Thanks in advance. My second Ubuntu machine also same issue the pages juet Time Out. Not sure what's up any help would be appreciated!!


FYI Firefox is not firewalled and is able to access the web and other domains

Được hỏi bởi ajb 1 năm trước

Được trả lời bởi ajb 1 năm trước

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sync passwords

When I sync passwords between my laptop and desktop what happens? Do all my passwords appear on both machines, or do just the passwords from on device replace the pass… (xem thêm)

When I sync passwords between my laptop and desktop what happens?

Do all my passwords appear on both machines, or

do just the passwords from on device replace the passwords from the other

Được hỏi bởi childerley7 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

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After gateway restart, Firefox is blank except for non-functioning search bar. All other apps and browsers ok.

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other brows… (xem thêm)

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other browsers and programs work. Should I uninstall and re-install Firefox? This is the first time this has happened as I have had this browser for many years.

Được hỏi bởi fosterct 1 năm trước

Được trả lời bởi fosterct 1 năm trước

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (xem thêm)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Được hỏi bởi Matheus 11 tháng trước

Được trả lời bởi Matheus 11 tháng trước

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Messed up sync, through password reset on Windows 10, but the data is still intact on my iPhone, how do I get all on my PC again?

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password? How can I get … (xem thêm)

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password?

How can I get everything back in Firefox on my PC?

Excuse me, I realize there must have been many similar posts.

Được hỏi bởi kal1cheesetroyer 10 tháng trước

Được trả lời bởi kal1cheesetroyer 10 tháng trước

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Firefox Sync Account

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I have t… (xem thêm)

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I have to use another account?

Được hỏi bởi LiquidTylenol 1 năm trước

Được trả lời bởi Paul 1 năm trước

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Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (xem thêm)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Được hỏi bởi Nydragon 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước