Diễn đàn hỗ trợ Firefox

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

• disabled Anti-Vir

• Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall

• Changed DNS to 8.8.8.8 and 9.9.9.9

• Deleted Cache

• Changed Startup-Page

• Disabled Secure DNS in Firefox Settings

• Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed

• deleted Startup-Cache and enabled secure-start in about:support

• reinstalled Firefox

• changed from up to date ESR to latest Release

• Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Hello,

since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temporarily unavailable (see annex).

But my Google account works perfectly with Edge on the laptop and on my smartphone and tablet.

The problem remains even after restarting the laptop and launching CCleaner

Thank you in advance for your help.

Best regards,

Andrea Forti

I am using a fresh install of Windows 11. When I start Firefox, it works normally for about a day or so, and then suddenly it will stop pulling up web pages. After this starts happening, I will close the browser, and try to re-open it. I can see all of my previous tabs pull up for about a second, and then I am greeted with the crash reporter. This happens over and over, until I delete my profile.

When I check the about:crashes page, it shows that NONE of my crashes have been submitted. I try to submit them on a fresh profile and it says "failed" each time (included screenshot). If there is a way I can upload my crash report outside of some internal browser tool, I would be happy to do that.

I have tried uninstalling Firefox, deleting every trace of Mozilla software from C:\Program Files, C:\Program Files (x86), %APPDATA% (Local, LocalLow, Roaming), and then reinstalling - this does not fix the issue. I have tried disabling hardware acceleration - this does not fix the issue.

It seems entirely related to my Firefox profile, and I would prefer not having to reinstall all of my addons, log in to all of my accounts, losing all of my active tabs, etc every day or so. The only two extensions I install are uBlock Origin and Lastpass.

I feel like I'm losing my mind. What am I doing wrong?

Here are the three latest crashes report ID's bp-22fa9148-cb5c-4b8a-ac02-575990240215 bp-1ac0f4d4-e821-4ff8-ab9c-801fb0240215 bp-023f768b-7f66-4a51-862d-3934f0240224 If anyone has any experience with reading these crash reports and can help me figure out what is wrong that would be amazing!

Every time I open Mozilla browser, it crashes right after it opens.

This only started happening since recently. Before this, I haven't faced this issue while using this browser for year(s)

I have failed to resolve the issue with the following methods:

• Updated Firefox
• Tried to use Troubleshoot Mode (crash still happens)
• Uninstalled Firefox, deleted additional files and re-installed
• Did Refresh

Other browsers are working fine

I am using Razer Blade RTX 2070 Max Q, VR Ready Graphics (8GB GDDR6 VRAM) 10th Gen Intel Core i7-10750H Processor 6 Cores/12 Threads, up to 5.0GHz

Im running Firefox on Apple Silicon and I really do wish that there was a way to change settings to adjust experience when using the browser. As for my current needs I wish there was a barebones mode I could enable because currently it's an energy hog and I am becoming discouraged to continue using it with this inefficiency.

Ill explain my use case, I do lots of research for school, and tend to work with 30-50 tabs at a time and by simply having Firefox open it drains my laptops' battery 3 to 4 X (times) faster. While the same tabs on Safari and even newly released DuckDuckGo Mac app can run those tabs for days while still sipping on battery.

another occassion is during my job search, these tabs will stay open for a week or two as I open jobs im applying to, using 'Skillsyncer' and bunch of gmail tabs. I prefer my laptop to lose 5% battery in 2 hrs instead od 3 minutes.

As things are now, Firefox is not well optimized and would like to let the Firefox team to add the mentioned functionality above. Sadly there's no way to reach out to their team and am instead forced to post here. For now I will refer to Firefox to 'Firefix' as there's plenty to fix.

Hey good day to you,

So, on my father’s laptop - an HP running Win10 - when he tried to print from Firefox, the page comes out blank. So when I tried to download it, turn it into a pdf, and print from Adobe, it prints fine.

This may have started after an Firefox update. It’s been a long time happening. Any insight is appreciated.

Hi Everyone,

Firefox is lagging on my Webite ( https://aqglassaz.com/ AQ Glass Az ) what shoul I do?

Hello, I have an HP laptop 250GB, (sticker saying intel CORE i5 inside) that is now practically un-usable, virtually every action gets a Firefox is not responding, the cursor is slow to respond and keeps dropping and then when a page eventually opens, when I try to use the cursor the page disappears. I am not good with computer terminology and just want to use the basics. After approx 2 years from purchase and the slowness, I went back to an old laptop at the beginning of 2020 which I have very little trouble with, but it is failing slowly and have been trying to get the newer one going again, but I get so frustrated with the waiting and mostly get nothing done. I don't know what else to add. I gave up paying for service, I am just told it should not be that slow even right from new. I knew that already. My son visited at Christmas and said the processor is running at 100% all the time. Thought it maybe a faulty processor. Ian

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works as does the Forget Password and "Show" password links work. Everything works fine in both Chrome and Vivaldi.

This just started within the past month or so. I'm exhausted with today's software because every update breaks something else. Sigh...

Firefox v122.0 Windows 10 Pro

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some point I started using other browsers because of this issue. Sometimes my request goes through and sometimes its blocked. I have disabled my anti-virus, stopped all plugins, but all my attempts at fixing this were in vain.

I have experience suddenly frame drop random 2s freeze during fps games like rainbow six siege, apex legends, csgo, 3A like GTA5. Suddenly frame drop like running 178 fps for a really long time and then drop to 100fps. 2s freeze like graphic is freeze for 2s and everything normal. When it happens, I put firefox in the background let static web page opened, youtube video playing(1080p) with firefox picture in picture or open it in a new tab.

Method I use to debug: 1. Fresh installed system: windows 10 22h2, windows 21h2, 22h2, 23h2. 2. Motherboard driver: fresh installed system with every combination of driver installed. Driver come from asus website, iobit driver booster, or 360 driver manager. 3. Multiple monitor: I have three monitors. I also tried every combination of these three monitors. 4. Usb device: I am not using any usb dock/hub. I also tried plug or unplug all of them. 5. Keyboards and mouse: I have three keyboards and two mice. Test with all of them. I also swap to new pcb for my keyboards. 6. CPU，motherboard, ram, SSD, HDD, Ethernet cables, usb cables: I order new parts and test them. I test both ram with memtest86, all passes. 7. windows activation: I tried three ways to activate windows. 8. GPU: I have a 2080s and 4090: I tried both gpu and test different version of nvidia driver (uninstall with DDU and install without nvidia experience app). 9. Temperature: I have custom loop connect to my cpu. under R23, p95, max package temp is 88C. GPU max temp is 72C under furmark test. I do these tests both, and I use a meter to track power, total power never exceed 600W and I have a 1000W PSU. I also check all power cable is not exposed its wire and normally bent. 10. App: I only install necessary driver installed and steam and firefox. And bios is XMP on/off, Multicore enhancement on/off. I test them both. And it doesn't help. 11. Different version of firefox. I tried 118, 119, 120. I also tried refresh firefox, disable all extensions, default setting for firefox. (I have experienced poor firefox performance back to firefox 107 at first release of windows 11 22h2).

I love to use firefox. I am software developer too. If possible, I can assist test this.