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Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (xem thêm)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Được hỏi bởi Alexis 1 năm trước

Được trả lời bởi Alexis 1 năm trước

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Opening profile directory

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I … (xem thêm)

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I change this behaviour. Also happens with Thunderbird. I am using KDE Plasma on Linux. I just can't work this one out. I would be grateful for any suggestions.

Được hỏi bởi udlwukc9w 1 năm trước

Được trả lời bởi Terry 1 năm trước

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Twitter buttons disappearing, notifications page broken.

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the… (xem thêm)

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the Mobile app. I can reply to things, but that's it. I also can't browse through my notifications without the page immediately displaying the "Something went wrong. Try reloading." message. I'm not sure what's causing this or if it's just me or what.

Được hỏi bởi efrainwriting 1 năm trước

Được trả lời bởi efrainwriting 1 năm trước

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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (xem thêm)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Được hỏi bởi dkoke@shaw.ca 1 năm trước

Được trả lời bởi James 1 năm trước

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Clickable keypad doesn't show correctly

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking… (xem thêm)

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

Được hỏi bởi nycarrington 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Pocket taking over my computer

How do I remove pocket from Firefox? The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enab… (xem thêm)

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

Được hỏi bởi dougg1 1 năm trước

Được trả lời bởi dougg1 1 năm trước

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No form autofill option in latest browser (windows 10 - 64 bit)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanishe… (xem thêm)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Được hỏi bởi nickpb 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (xem thêm)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Được hỏi bởi ChrisG 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Library should open new tab when click item in library

I am very happy with the upgraded Firefox library. It works great except for one feature. Maybe there is a setting for it that I have missed. When I click on an item i… (xem thêm)

I am very happy with the upgraded Firefox library. It works great except for one feature. Maybe there is a setting for it that I have missed.

When I click on an item in my library to open it, it opens it over top of the right-most tab that I have open. That means I always have to be careful to have a blank tab open, otherwise I lose the last item I was viewing. Is there a setting, or can you add a setting, to have the library open links in a new tab, or if one prefers in the existing tab? I want to be able to open in new tabs.

Được hỏi bởi eberger5 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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Potential security issue ONLY in Firefox. All other browsers work fine.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. Th… (xem thêm)

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

Được hỏi bởi jculligan 1 năm trước

Được trả lời bởi MarkRH 1 năm trước

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Gmail sending email to Trash NOT the Sent Folder

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email … (xem thêm)

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

Được hỏi bởi dwightrph 1 năm trước

Được trả lời bởi Terry 1 năm trước

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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (xem thêm)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Được hỏi bởi Gitana 1 năm trước

Được trả lời bởi Gitana 1 năm trước

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Bad Request, Size of Request Header Exceeds Server Limit

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error r… (xem thêm)

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error received from the web site when using FF is:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

FF was working with all T-Mobile pages a few months ago and now fails with this same error on most pages.

To test on Edge, I pasted the identical address that failed in FF into Edge and it worked fine so I am confident I am comparing the same web page on the two browsers.

Thanks for your help. Claude

Được hỏi bởi TrainClaude 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Lost Tabs after multiple system freezes, forced shutdowns and crashes.

Hello, I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually hap… (xem thêm)

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Được hỏi bởi PoodleFamily 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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en.softonic popup notifications and how to remove them

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Ad… (xem thêm)

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Add-on or Extensions settings of Firefox or Windows Uninstall to turn it off or remove it.

How can I get rid of it? I don't want it.

Thanks

Được hỏi bởi prime_justin 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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How to import password csv?

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC.… (xem thêm)

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC. There's import HTML but... firefox exported to CSV not HTML so I'm really confused, why would it export to a format that cannot be import?

Được hỏi bởi CorkyKitty 1 năm trước

Được trả lời bởi Terry 1 năm trước

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recently, website config.office.com shows blank by Firefox, even for a new fresh OS and instally installed Firefox

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox also, I tried from my different clients, it's the same … (xem thêm)

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior, no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

Được hỏi bởi Lincky Lin 1 năm trước

Được trả lời bởi zeroknight 1 năm trước