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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (xem thêm)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Được hỏi bởi nz.jason.duncan 2 năm trước

Được trả lời bởi nz.jason.duncan 2 năm trước

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Secure Connection Failed

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before … (xem thêm)

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro

Được hỏi bởi gaiusplinius 2 năm trước

Được trả lời bởi FredMcD 2 năm trước

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Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (xem thêm)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Được hỏi bởi Eric166 2 năm trước

Được trả lời bởi cor-el 2 năm trước

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (xem thêm)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Được hỏi bởi catjenkins74 2 năm trước

Được trả lời bởi Magno Reis 2 năm trước

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how to change background color back to white instead of black

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme… (xem thêm)

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme to "light" as recommended in another thread, restarted my computer, but to no avail. I now have a light background/black letter tab bar but every site is black where it used to be white. Thanks for a simple answer, I'm not highly technically skilled.

Được hỏi bởi bob122eight 2 năm trước

Được trả lời bởi user104147805413306348376805769878442569366 2 năm trước

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Restricted Access using Mozilla

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access… (xem thêm)

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access to this site as I use it daily for business. Help! Thanks.

Được hỏi bởi stlhseeker 2 năm trước

Được trả lời bởi Terry 2 năm trước

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"Site isolation" seems to make me click the back button multiple times on pages with embedded YouTube videos

I am currently creating a website in WordPress. It has many embedded YouTube videos. On pages with embedded YouTube videos, in order to go back to the previous page, I … (xem thêm)

I am currently creating a website in WordPress. It has many embedded YouTube videos.

On pages with embedded YouTube videos, in order to go back to the previous page, I have to click the Back button multiple times. If I right-click on the back button, I see that the page I am currently on has been listed multiple times.

Many other support questions list this issue. I have found that if I disable "Site Isolation" (URL about:config -> set fission.autostart to false -> restart Firefox), the issue goes away.

I am interested, however, in the user experience for those who will go to my site. Is there anything I can do so that "Site Isolation" does not cause this problem?

Thanks, Jeff

Được hỏi bởi jpawlick4 2 năm trước

Được trả lời bởi jpawlick4 2 năm trước

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Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (xem thêm)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Được hỏi bởi webmouse 2 năm trước

Được trả lời bởi cor-el 2 năm trước

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (xem thêm)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Được hỏi bởi dimitri11 2 năm trước

Được trả lời bởi dimitri11 2 năm trước

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Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (xem thêm)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Được hỏi bởi Moe Zilla 2 năm trước

Được trả lời bởi Dropa 2 năm trước

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Windows 11, Firefox v 100.0, Change Scrollbar Width

I went into about:config and changed the following values in order to widen the scrollbar: css. scrollbar-width was true changed to false… (xem thêm)

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

Được hỏi bởi Denise 2 năm trước

Được trả lời bởi cor-el 2 năm trước

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Prevent number of unread GMail messages from being displayed in Firefox tab

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9… (xem thêm)

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9)" from the attached photo and never have the count displayed -- if it could instead simply say "Inbox - xxx@gmail.com"

Được hỏi bởi mp34142 2 năm trước

Được trả lời bởi Terry 2 năm trước

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Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (xem thêm)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Được hỏi bởi dan.baldewicz 2 năm trước

Được trả lời bởi cor-el 2 năm trước

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Hi! Can anyone please help me restore CSS customizations, now that the latest 100.0 update has compromised them?

My CSS has always been directed to two effects: - tabs on bottom - general transparency of the bars The latest update luckily spared the former, but not the latter! Any… (xem thêm)

My CSS has always been directed to two effects:

- tabs on bottom - general transparency of the bars

The latest update luckily spared the former, but not the latter! Anyway, this time I haven't been able to solve it on my own, unfortunately...

My current userChrome is:

https://pastebin.com/96BJRyUt

And my "special" about:config settings, which I've customized over the years to set everything back to how it looked before the progressive updates, are:

accessibility.typeaheadfind.manual - FALSE

toolkit.legacyUserProfileCustomizations.stylesheets - TRUE

print.save_print_settings - FALSE

browser.download.autohideButton - FALSE

browser.proton.contextmenus.enabled - FALSE

browser.proton.enabled - FALSE

extensions.pocket.enabled - FALSE

layout.css.prefers-color-scheme.content-override - 1

browser.theme.content-theme - 1

browser.theme.toolbar-theme - 1

browser.download.improvements_to_download_panel - FALSE

browser.download.alwaysOpenPanel - FALSE

Can anyone please suggest a solution? Thanks for your attention!

Được hỏi bởi Jacnic 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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How to unbind Ctrl+K?

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/… (xem thêm)

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/address bar (https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly#w_search).

Is there a way to unbind `Ctrl+K` in Firefox?

Được hỏi bởi astrojuanlu 2 năm trước

Được trả lời bởi astrojuanlu 2 năm trước

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Website Login not Retained while Browsing

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say … (xem thêm)

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say Amazon, while I'm browsing, I end up having to re-enter my login information pretty much every other time that I switch between pages. I've never had an issue like that with any other browser. Is there some setting I need to adjust to stop that from happening? As I said, I'm not looking to save my passwords and usernames within the browser, I just want to effectively browse a website after logging into it without needing to login every time I move between pages. Thanks!

Được hỏi bởi The_Dude_Abides 2 năm trước

Được trả lời bởi FredMcD 2 năm trước

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Where're the Cookies?

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to fig… (xem thêm)

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to figure out which of them might be the problem. When that didn't work, I disabled all of them together - still the page would not load. I then went to MS Edge, and the page loaded fine - I have only one ad-blocker extension on MS Edge. That left me to believe that the issue may have been that I am blocking ALL 3rd party cookies in FF. I decided that WAS the problem after returning to FF and removing the checkmarks from Tracking Content, Cryptominers and Fingerprinters.

I called the website to talk to technical support. I wanted to find out what 3rd parties were involved so I could decide if I wanted to turn off the blocking of those cookies while using that website.

I was told the company and it's website are not affiliated with any 3rd parties, and so their website does not attempt to set any 3rd party cookies, the user does not need to allow/accept 3rd party cookies while on their site, and therefore, my blocking of 3rd party cookies would have no affect on whether or not I can access their website. INSTEAD... I was told that the 3rd party cookies are in my browser, a part of my browser, so that my browser, and in this case, specifically Mozilla, can keep track of my movements/activities and taylor advertising and other such crap to me.

Now...I did not think my browser actually cared where online I go unless it's one of those websites that FF will block my progress to, advise of an issue and ask if I really wanna keep on going. I thought a browser was simply the vehicle, like a car, that gets you to the store, and it's the store that has the salepeople trying to get you to buy stuff. If Mozilla is setting [tracking and 3rd party] cookies for Mozilla's benefit, why would users be given the tools to block cookies and trackers and other such invasions? Or are these tools just there to make the user feel like they have control, and in reality those tools/settings mean absolutely nothing?

Am I wrong? Or did the individual I spoke with just not know what the bloody hell they were talking about?? 'Cause if they are right...then I'm VERY disappointed in Mozilla and FF. I've been using FF for MANY years because I had more control than what users of Microsoft browsers (and a few others) have.

WHO is setting the cookies? _____________________________________________ Win10 Home, Vs 21H2 (OS Build 19044, 1645) Mozilla Firefox, 100.0 (64-bit)

Được hỏi bởi FitAintBrkDntFxIt 2 năm trước

Được trả lời bởi FredMcD 2 năm trước

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Subtitles in picture-in-picture are duplicate

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image).… (xem thêm)

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image). Does not happen on YouTube (second image).

Được hỏi bởi Lobo 2 năm trước

Được trả lời bởi James 2 năm trước