Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã khóa
  • Đã lưu trữ

Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (xem thêm)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Được hỏi bởi voiceinthewell 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (xem thêm)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Được hỏi bởi brijohnnow 1 năm trước

Được trả lời bởi brijohnnow 1 năm trước

  • Đã khóa
  • Đã lưu trữ

Ineed help understanding how Windows 10 works, it is very confusing.

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to… (xem thêm)

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to be better or should I just get rid on my computer? I have lost all of my Architectural Specifications and closed down my business. Microsoft doesn't care and tells me to go someplace else if I don't like their Programs. I would someone to show me how to fix this mess.

Được hỏi bởi BoB Bauman 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

  • Đã khóa
  • Đã lưu trữ

PDF Access

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open … (xem thêm)

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open a pdf after that I still have to go through all the Browse steps. I also set up Flexipdf in your Settings and it just gets ignored.

Được hỏi bởi DLD 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot Start Download By Single Click Anymore

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing h… (xem thêm)

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Được hỏi bởi Black Cat 1 năm trước

Được trả lời bởi Black Cat 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

when upgrading to the newst firefox is the password and logins carried into the new release?

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and pas… (xem thêm)

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and passwords. Also, is there any way I can view the stored info...since I have been careless and not saved all of that info.

Được hỏi bởi hartzell1 1 năm trước

Được trả lời bởi Amelia 1 năm trước