Hiển thị các câu hỏi được đánh dấu:

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (xem thêm)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Đã giải quyết Đã khóa 1 38

acesso a WebCam

I used Firefox for many years but now I can't access the WebCam in Facebook messenger chats... Can you help me??? Thank you very much !!!

Đã khóa Đã lưu trữ 1 48

[edited] customer service

hi i cant beleive it mozilla has such [edited] sustomr service that dont help at all total waste of time going through all the faqs and no human to talk to. mozilla needs… (xem thêm)

hi

i cant beleive it mozilla has such [edited] sustomr service that dont help at all total waste of time going through all the faqs and no human to talk to. mozilla needs to improve customer service help section.

Đã khóa Đã lưu trữ 2 61

switch port on mouse scroll

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed… (xem thêm)

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.

Please, roll this back before it's too late :) Thank you.

Đã giải quyết Đã lưu trữ 3 68

Can someone please tell me how to get windows 11 put on my PC?

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy anot… (xem thêm)

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy another Computer, even though I have a perfectly good operating DELL Inspiron 1 that is not that old, 4 years old with a new hard drive.

Leman H Wilson     [email address]   at 2:15 PM  10-16-25
Đã giải quyết 3 68

Windows Magnifier View won't follow text curser on web pages after latest Firefox update.

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update. I am typing this into Notepad and copy/pasting it to the tex… (xem thêm)

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update.

I am typing this into Notepad and copy/pasting it to the text box on the site.


I am legally blind, and I am very dependant on the Windows Magnifier. Yesterday I took the latest Firefox update and after installing it, the Windows Magnifier will no longer follow the text cursor on web pages rendered in Firefox. It will follow typing in the address bar and the search bar on the task bar, but it will not on web pages rendered in Firefox.

I do not have this problem with Chrome or Librewolf.

I had made two earlier posts with no response from Support. I have been trying desperately to figure out what waws going on as I was moving links, bookmarks & passwords into Librewolf.

I tried to refresh Firefox. It didn't work. I tried safe mode. It didn't work. I even tried a different profile. It didn't work. I even tired uninstall & reinstall Firefox. It didn't work.

I even called the Microsoft Disability desk and had them check my magnifier settings, and they are fine, and yet even if I toggled them on & of--it still didn't work.

So finally, out of desperation, I did the dreaded System Restore.

I rolled it back to August 18th and sat and waited.

And though I had to relog into Firefox--it worked!

and i have been surfing happily all evening until I loaded the Spotify player page and it wouldn't play. Okay this was weird because I had been using it all week and suddenly it wouldn't play. I did a search, and apparently it wasn't just me. I opened the About Firefox and there it was--the dreaded update.

Believe me, I really didn't want to restaret the browser, but it was doomed to happen anyway.

And guess what--the Windows Magnifier view won't follow the text cursor in web pages rendered in Firefox--Again!

The Spotify player plays again but.....

If you don't believe me, open the Windows Magnifier, dock it on your task bar, and try to type into a web page. The view just goes cockeyed.

So yes, the update has a bug. And for all the people who are visually handicapped and use the Windows Magnifier we are cursing you right now and hoping for a quick fix before we all have to move to Chrome.

You sighted people have no idea how frustrating this is.

At least I'm glad it's not my PC.

But if it doesn't get fixed, I"m absolutely done with this browser. It is now unusable for people with visual disabilities.

Good luck.

Thank you. '

Đã giải quyết Đã lưu trữ 1 71

safe mode

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How … (xem thêm)

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How do I get out of this mode so I can add Dashlane extension. Thanks for your help;. Jonnie

Đã giải quyết Đã lưu trữ 2 75

Chai tea

Do you sell the Chai tea you have today served for customers to drink in your restaurant? It was made with milk & very good. Thanks, Sally

Đã khóa Đã lưu trữ 1 76

Are there any shortcuts planned for split view?

I find the new split view feature to be great, however I do find some basic keyboard shortcuts missing. Things like: Focusing the other view Closing a view Splitting Woul… (xem thêm)

I find the new split view feature to be great, however I do find some basic keyboard shortcuts missing.

Things like: Focusing the other view Closing a view Splitting

Would be great to have these basic ones.

Đã giải quyết 3 78

Copy & Paste

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public comm… (xem thêm)

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public community support forum] TIA, Barry

Đã giải quyết 1 83

WebCam

I used Firefox for many years but now I can't access the WebCam in Facebook messenger chats... Can you help me??? Thank you very much !!! [removed]@aol.com

Đã khóa Đã lưu trữ 1 83

My email account

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said t… (xem thêm)

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Đã giải quyết Đã lưu trữ 1 88

Something is wrong when trying to create a youtube channel using NVDA.

Hi, I was asked if I could contact you by google disability. I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA. I press b … (xem thêm)

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Đã giải quyết Đã lưu trữ 1 94

F12 opens the inspector - How to change th eshortcut of remove it completetly

F12 opens the inspector - How to change th eshortcut of remove it completely F12 is near the backspace key on my asus laptop and I keep accidently hitting it and would li… (xem thêm)

F12 opens the inspector - How to change th eshortcut of remove it completely

F12 is near the backspace key on my asus laptop and I keep accidently hitting it and would like to remove this fuctionality. I can just use ctrl shift c if I need it

My sanity is at stake here!

Đã giải quyết Đã lưu trữ 1 108

Firefox Freezing

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on … (xem thêm)

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

Đã giải quyết Đã lưu trữ 4 110